NHTSA ID Number: 11006654
Manufacturer Communication Number: 24-NA-099
TSB/Document Date: 2024-08-28
Summary
This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
Bulletin No.: 24-NA-099
Service Bulletin
Date: August, 2024
TECHNICAL
Subject:
Brand:
Clunking Noise from Front of Vehicle
Model:
Model Year:
from
to
2023
2024
VIN:
from
Engine:
to
Escalade Models
Suburban
Tahoe
Yukon Models
Involved Region or Country
North America, Europe, Kazakhstan, Uzbekistan, Russia, Middle East, Iraq, Israel, Palestine, Argentina (Mercosur), Brazil (Mercosur), Bolivia (West), Chile (West), Colombia
(West), Ecuador (West), Paraguay (West), Peru (West), Uruguay (West), Venezuela
(West), Other Central America, Japan, Cadillac
Korea (South Korea), GM Korea Company, China - SGM, Taiwan , Thailand (ASEAN), Singapore, Philippines, Australia/New
Zealand, Caribbean
Condition
Some customers may comment of a clunk noise coming from the front end of the vehicle.
Cause
This condition may be caused by the stabilizer bar retaining nut has come loose from
weld internally in the frame.
Correction
6664288
Replace only the affected bolt with a retaining bolt, spacer, and nut assembly. Refer to
the Service Procedure.
Important: Service agents must comply with all
International
, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
Copyright 2024 General Motors
. All Rights Reserved.
Page 2
August, 2024
Bulletin No.: 24-NA-099
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict
between the procedures set forth in this bulletin
and the laws that apply to your dealership, you
must follow those applicable laws.
Service Procedure
1. Remove the bolts the secure the stabilizer bar to
the frame.
2. At the affected frame access hole, inspect area
inside frame and clean area of any debris.
− It may be necessary to cut off the affected bolt if
it has not entirely separated from the retaining
nut.
3. Ensure the retaining bolt/nut that has broken loose,
is removed from the frame.
6664317
7. Utilizing a flexible head magnet, guide the bolt/
spacer assembly back through the frame access
hole and through the affected stabilizer bolt hole.
6665042
4. Utilizing heatshrink tubing, feed the tubing through
the side access hole in the frame through to the
affected stabilizer bolt hole.
5. Install the spacer onto the new bolt.
6. Attach the tubing to approximately 3 to 4 threads of
the bolt/spacer assembly.
− Ensure the heatshrink tubing is sufficiently
secure to the bolt.
6664356
Note: Once torqued to specification, the bolt/spacer
should sit flush to the frame as shown in the graphic
above.
8. Install the stabilizing bar using care not to push the
bolt back into the frame.
− Utilize a breaker bar and socket to hold bolt
head inside frame rail from rotating.
9. If reusing the original bolts, loosen the adhesive
using a metal pick or a similar tool before
proceeding. Prepare the threaded components
using the following steps:
Bulletin No.: 24-NA-099
9.1.
August, 2024
Remove any loose cured adhesive from the
external threads of the components using a
lint free cloth.
9.2.
Thread the cleaned components into the
internal mating threads and remove to
loosen trapped cured adhesive.
9.3.
Apply thread locking adhesive to the
external threads of the components. Refer to
Adhesives, Fluids, Lubricants, and Sealers.
9.4.
Ensure there are no gaps in the thread
locking adhesive once applied to the
component.
10. Torque the sway bar clamp fasteners.
⇒
Page 3
Parts Information
Causal
Part
Description
Part Number
N/A
11589276
N/A
Spacer
86587291
N/A
NUT
11546367
Qty
As Required
Warranty Information
Front Stabilizer Shaft Bolt » Install and tighten
[4x] Fastener Specifications.
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation
Description
Labor Time
8086048*
Install Stabilizer Bar Bracket Bolt
1.0 hr
Add
Additional Bolts
0.4 hr
*This is a unique Labor Operation for Bulletin use only.
Version
2
Modified
Released June 07, 2024
Revised August 02, 2024 - Updated Service Information, Parts Information, and Revised
Warranty Information sections respectively.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: 24-NA-099
Replacement Service Bulletin Number:
MFR Communication Date: 2024-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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