NHTSA ID Number: 11006559
Manufacturer Communication Number: TJ36894.3.0-2024-06-12
TSB/Document Date: 2024-08-21
Summary
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Long Range PHEV ERAD Knocking Noise Repair Kit
TJ 36894.3.0
Issuer (Dept.)
Issue Date
Status Date
5/22/24
6/12/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
4632
Function Description
Page
Electrical rear axis drive
Page 1 of 9
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Attachment
File Name
File Size
TJI-528981_1_1_8 (2).pdf
0.1436 MB
DESCRIPTION:
*Updated amount of abrasive cloth in attachment.
If a customer notices a knocking noise from the ERAD during acceleration or deceleration at low
speeds, please follow the advice under “Service.”
ERAD = Electric Rear Axle Drive
PHEV = Plug-In Hybrid Electric Vehicle
CSC Customer Symptom Codes
Code
Description
8N
Driving/Unusual noise/Unsure when/at all times
F2
Driving/Unusual noise/During acceleration
ZE
Idling/Unusual noise
D2
Front/rear axle/Unusual noise
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Chassis
range
Struc Week
Range
224
H6
BH6PHEV
2022-2023
-
202147-202307
225
H6
BH6PHEV
2022-2023
-
202147-202307
238
H6
BH6PHEV
2022-2023
-
202201-202307
246
H6
BH6PHEV
2022-2023
-
202147-202307
256
H6
BH6PHEV
2022-2023
-
202147-202307
Sales
Body
Gear
Steer
Model Year
Plant
Technical Journal 36894.3.0
SERVICE:
First please watch the attached video to ensure the customer’s vehicle makes the noise addressed in
this technical journal.
A repair kit is now available instead of replacing complete ERAD units for this issue.
•
Please order part number 32411580 and follow the attached instructions.
NOTE: The gaskets included in the repair kit are only necessary to replace if damaged, and grease is
not included in the kit and must be ordered separately.
*Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
97733-3
High voltage battery disconnect/connect and insulation measurement acc. QB/TJ
98298-2
Bearing, ERAD, cleaning acc. to TJ
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub-concern area “Support Needed,”, use function group 4632.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 9
2024-06-12
Volvo Car Customer Service
Title
ERAD bearing
Action
TJ Instruction VCC-528981-1
Product fix
Page
1(7)
Operation number:
97733-3
98298-2
Issue
1
Date
2024-04
Model year
2022, 2023
2022, 2023
2022, 2023
2022, 2023
2022, 2023
2022, 2023
2022, 2023
Reason
Materials list change
Affected vehicles
Model
S60 (19-)
S90 (17-)
S90L
V60 (19-)
V90 (17-)
XC60 (18-)
XC90 (16-)
Materials
Abrasive cloth
Splines grease
Transmission
TG-81SD
TG-81SD
TG-81SD
TG-81SD
TG-81SD
TG-81SD
TG-81SD
Qty.
0.3
0.5
Materials
Part No.
9511024
1161748
Notes
Consumable;
TJ Instruction VCC-528981-1
Page 2 ( 7 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove electric rear axle drive ERAD , refer
to:
Removal, replacement and installation
4 - Power transmission
46 - Rear axle, drive shafts
465 - final drive (front and rear)
Remove the screws.
Remove the marked part.
Torque:
High voltage wiring harness lid, ERAD ,
9 Nm
TJ Instruction VCC-528981-1
Page 3 ( 7 )
Disconnect the connectors.
Loosen the fastener.
Caution! Take extra care when handling the
components.
Remove the screws.
Remove the marked parts.
Torque:
Inner shaft lid screw, ERAD , 23 Nm
TJ Instruction VCC-528981-1
Page 4 ( 7 )
Caution! Take extra care when handling the
component.
Remove the screws.
Remove the marked part.
Torque:
Electric motor cover screw, ERAD , 23 Nm
Remove the marked part.
TJ Instruction VCC-528981-1
Page 5 ( 7 )
Caution! Make sure that the surface is clean
and free of foreign material.
Clean the marked area.
Use: Abrasive cloth , 9511024
Caution! Make sure that the surface is clean
and free of foreign material.
Clean the marked area.
Use: Abrasive cloth , 9511024
TJ Instruction VCC-528981-1
Page 6 ( 7 )
Installation
Apply grease on the area indicated.
Apply a thin and even layer.
Use: Splines grease , 1161748
Install the marked component. (wave spring)
TJ Instruction VCC-528981-1
Page 7 ( 7 )
Apply grease on the area indicated.
Apply a thin and even layer.
Use: Splines grease , 1161748
To install, reverse the removal procedure.
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TSB/Document ID: TJ36894.3.0-2024-06-12
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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