Technical Service Bulletin
91 MIB2+: toolbar resets, radio station issues, blue sheen on map, privacy popup, nav not in cluster, var.
other malf.
91 24 36 2068233/3 July 31, 2024. Supersedes Technical Service Bulletin Group 91 number 23-75 dated
February 17, 2023 for reasons listed below.
Model(s)

Year

Q3

2019 – 2021

A6, A7, A8, etron, and Q8

2019 – 2020

A6 allroad, S6,
S7, A8 e quattro,
S8, e-tron
Sportback
quattro, Q7,
SQ7, SQ7, and
RS Q8

VIN Range

Vehicle-Specific Equipment

All

MIB 2+

2020

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised Warranty (Updated warranty table)

2

02/17/2023

Revised header (Updated PR Code filter)

1

10/13/2022

Initial publication

Customer states:
The quick access toolbar resets to default settings.
Radio stations sporadically cannot be changed.
A blue sheen is visible on top of the whole navigation map when the remaining range display is activated.
The privacy popup is always shown on startup, even after clicking “Do not show again”, if any privacy settings are
active.
The navigation guidance is no longer shown on the instrument cluster.
Various other MMI malfunctions.

Technical Background
Software issues may cause the unexpected behaviors listed under “Condition”.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
MIB3 Infotainment system is introduced in series production.

Service
This bulletin replaces the following Pending Service Solutions:
•

2062388: PSS 91 MIB2+ High: The quick access toolbar resets itself to factory settings.

•

2062386: PSS 91 MIB2+ High: radio stations sporadically cannot be changed.

•

2062341: PSS 91 MIB2+: Blue sheen on top of the map display.

•

2060474: PSS 91 MIB2+ High: privacy pop-up is always shown with active privacy settings.

•

2060478: PSS 91 MIB2+ High: navigation guidance is no longer shown in the instrument cluster.

Required equipment:
•

ODIS Tester.

•

SVM code.

•

MIB2 High Software update on SD Card (see Required Parts and Tools or download the software from
MirrorServer using the SD Creator Program).

Time to complete update:
•

Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work).

Service work:
•

Please make sure that the vehicle has software 2711, 2716, or 2718 on the Infotainment control module J794- (diag. addr. 005F)

•

If the installed software is lower than 2711, 2716, or 2718, this update may not be run on the vehicle at this
time, as it may completely incapacitate the Infotainment system of the vehicle. In such a case, a required part
replacement would not be covered under warranty.

•

If the installed software is lower than 2711, 2716, or 2718, please make sure that all applicable service
campaigns have been performed successfully on the vehicle, in particular campaign 91Y3 (A8 only) / 91X4
(all other vehicles). After performing this campaign, the Infotainment should be updated to SW 2711, 2716, or
2718 and this TSB can be performed.

•

Update the MIB2+ High infotainment system using either Method 1 or Method 2 according to TSB 2056558:
91 MIB2+ Software Update Instructions and use the appropriate SVM code listed in the table below.

Before performing the update, please deactivate the “Automatic online map update” function in the MMI
under “Settings” >> “System update”. Reactivate the function after the update.

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.
Vehicle

PR Number

SD Creator Part Number

SVM Code

A6/A7/A8/e-tron/Q7/Q8

I8T

4K0 906 961AC

MH2PUS2873

A6/A7/Q7/Q8

I8V

4K0 906 961 T

MH2PUS2873

Q3

I8T

4K0 906 961 Q

MH2PUS2873

Warranty
Claim Type:

If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

9196

Damage Code:

L039

Labor Operations:

Method 1: Automated update using ODIS
Software update

0151 0010

See SRT with
associated
operations

Software update

0150 0060

Time stated on the
diagnostic protocol

Program display and operating unit

9196 2599

50 TU

GFF / Guided Functions

0150 0060

Time stated on the
diagnostic protocol

Charge Battery

2706 8950

See SRT with
associated
operations

Method 2: Manual update

Claim Comment:

As per TSB 2068233/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Model

PR Code

SD Card

Quantity

A6/A7/A8/e-tron/Q7/Q8

I8T

4K0 906 961AC

01 (Shop tool)

A6/A7/Q7/Q8

I8V

4K0 906 961 T

01 (Shop tool)

Q3

I8T

4K0 906 961 Q

01 (Shop tool)

Additional Information
The following Technical Service Bulletin(s) may be necessary to complete this procedure:
•

TSB 2011732: 00 Software Version Management (SVM), operating instructions.

•

TSB 2056558: 91 MIB2+ Software Update Instructions.

•

TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates
via the MirrorServer.

All part and service references provided in this TSB (2068233) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.