NHTSA ID Number: 11005804
Manufacturer Communication Number: No. 214-23
TSB/Document Date: 2024-08-06
Summary
Technical information for APB5 - replacing the cell block module on high-voltage battery![]()
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TSB/Document ID: No. 214-23
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-30
MFR Internal Campaign ID/Software Version: APB5
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Service
Technical Information
214/23 ENU
APB5
2
APB5 - Replacing the Cell Block Module on High-Voltage Battery
(Recall Campaign)
Revision:
This bulletin replaces bulletin Group 2 214/23 APB5, dated June 26, 2024.
Model Year:
As of 2020 up to 2024
Vehicle Type:
Taycan (Y1A / Y1B / Y1C)
Concerns:
Cell block module
Cause:
There is a possibility that, under certain circumstances, a defect in the battery cells installed in
the high-voltage battery
can occur on the affected vehicles.
In this case, a short circuit within the battery modules during the vehicle’s service life cannot be ruled out,
which could lead to thermal events and later to a fire in the vehicle.
Action:
Replace cell block module.
Information
To find out the respective campaign scope for Replacing the cell blocks assigned to each vehicle, see
PCSS Vehicle Information.
Depending on the affected cell module, the vehicle was assigned to exactly one scope (1-33).
Scope 1-33 is only valid for vehicles with a high-voltage battery
with 33 modules
AfterSales
Jul 30, 2024
Page 1 of 7
2
Service
Technical Information
ENU 214/23
APB5
Scope 34-59 is only valid for vehicles with a
high-voltage battery
with 28 modules
Information
NOTES about Warranty Processing for Multiple
Campaigns:
Please see the Warranty processing section at the end of
the TI for more detailed notes. Vehicles assigned to APB5
are also assigned to WRJ5 Workshop Campaign. The
Scopes table on this page denotes the affected battery
module that is being replaced. Both campaigns must
be closed at the same time. There are different items to
invoice on each Campaign Warranty claim. Please see
the table in the Warranty Processing section for a detailed
breakdown of which campaign to claim each item under.
Information
Processing of multiple campaigns
Processing APB2 recall campaign
If, in addition to this campaign, the APB2 campaign has
not yet been carried out on a vehicle, the leak test of the
high-voltage battery
must first be carried out as part
of the APB2 campaign.
•
If the test result is positive (high-voltage battery
is
leak-tight), APB5 campaign can be carried out.
•
If the test result is negative (high-voltage battery![]()
Allocation of scopes to cell block module
is leaking), implementation of APB5 campaign is
no longer necessary due to the necessary replacement of the high-voltage battery
and can be
concluded. After carrying out campaign APB2, campaign APB5 is to be closed by performing a
recall update (warranty claim with 0 material units and 0 time units).
Processing campaign APB5
As previously communicated via PPN, Porsche
's partner, EVBS is doing the module replacement. Your
Porsche
Center will still be billed for and reimbursed via Warranty claim for all of the necessary parts
used, but the new parts will come already installed in the battery by EVBS.
Affected
Vehicles:
Jul 30, 2024
Page 2 of 7
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
AfterSales
Service
Technical Information
214/23 ENU
APB5
2
Installation
Position:
Installation position: Cell block module
Required tools
Tools:
T40262 - T40262 - Locking cap
VAS 6558A - High-voltage test adapter
VAS 6883 - Insulated tool set.
VAS 531 011 - Cooling system service equipment
P90012 - P90012 - Guide pins
VAS 6832 - Master Gear unit elevating platform
VAS 6832/9 - Assembly device
VAS 6884 - High-voltage cordon
P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A, e.g. VAS 5908 - battery charger 90 A
•
•
•
•
•
•
•
•
•
•
Please refer to the relevant Workshop Manuals for details of the required tools.
Required parts and materials
Material:
Required materials (usually already available in the Porsche
Center):
Part No.
Designation
Quantity
...
Corrosion preventive GPL 205
Quantity as required
...
Isopropanol cleaning cloths
Quantity as required
Fabric adhesive tape (fleece)
Paintbrush
Disposable gloves
*For warranty processing, the Part No. APB50000001 designated as “Consumables” can be invoiced
as an additional part in the warranty claim. Maximum amount $ 5.39.
AfterSales
Jul 30, 2024
Page 3 of 7
2
Service
Technical Information
ENU 214/23
APB5
Replacing cell block module
Work
Procedure:
Prep Work - Reach out to EVBS at [email protected] to acquire a DDR crate that will be
used to ship the affected battery to EVBS.
1
Create Vehicle Analysis Log (VAL) using the PIWIS Tester. Mark the vehicle analysis log you have just
created with the attribute “Pre-VAL”.
2
Remove the battery and prepare for shipment to EVBS. These instructions are contained within
WM 270819 'Removing and installing high-voltage battery
'. Be sure to remove the equipotential bonding line from the vehicle chassis as shown in step 19.
3
Leak test the HV Battery
After removal as part of preparation for shipment to EVBS. NOTE: Please
leak test the battery after removal and before shipping to EVBS.
If you have already performed the leak test as part of APB2 during the same workshop visit and the
battery passed the leak test, you may skip this step.
If the HV Battery
fails the leak test per the Workshop Manual, replace the battery and DO NOT send
the battery to EVBS. If you require a new HV Battery
, please submit a PRMS Parts Support ticket to
Bill Trusky for release of the battery. Please mention APB5 in ticket.
4
Once the requested crates has arrived at the Porsche
Center, take photos of the DDR
crate before and after crating the affected battery. Packing instructions can be found here:
https://ppn.porsche.com/portal/docs/DOC-514996
After the affected battery has been packaged, contact EVBS at [email protected]
to arrange for a logistics pickup. **Please ensure the entire battery is shipped, do not remove the
ebox or other related components**. The only parts you can safely remove prior to crating the
battery are:
•
•
•
•
Jul 30, 2024
Page 4 of 7
Rear Mount Motor Brackets (x2)
Motor Bracket Bolts (x8)
Speed Nuts (x10)
Drain Plugs (x6)
5
Following the battery & crate being picked up, expect to receive a follow up email from EVBS to
arrange for a logistics drop off of the repaired battery & crate.
6
Once your PC receives the battery from EVBS, take photos of the crate and battery upon inspection.
If there are any incidents, report them to EVBS.
AfterSales
Service
Technical Information
214/23 ENU
APB5
2
Information
PLEASE NOTE THAT IT IS PERMISSIBLE TO MOVE THE VEHICLE AFTER THE BATTERY HAS BEEN
REMOVED. Normally this would not be approved, but because of the repair taking place outside the
Porsche
Center, the vehicle can be moved off of the lift after the battery is removed. THE BATTERY
COVER MUST BE REINSTALLED BEFORE MOVING THE VEHICLE. THE SPEED LIMIT WHILE MOVING THE
VEHICLE WITH NO HV BATTERY
INSTALLED IS 4 MPH. There are further instructions at the end of this
document.
7
Install the HV Battery
with the new cell module(s) and then store the new Serial Number(s) of the
cell module(s) in PCSS. EVBS will deliver the battery and crate with details of the removed and new
battery module(s) serial numbers. These will be needed for the warranty process. For instructions,
see Workshop Manual '270855 Replacing cell block module'
NOTE: Your PC will only be responsible for entering the new Serial Number(s) of the replaced cell
modules and the re-installation of the HV Battery
. The steps for entering the new Serial Number(s)
are contained in the "Reworking" Section, steps 8 and 9 of WM270855 Replacing cell block module
and the re-installation instructions for the HV Battery
are contained in "Reworking" Section, steps 14
through 27 of WM 270855 Replacing cell block module.
8
Create Vehicle Analysis Log (VAL) using the PIWIS Tester. Return the vehicle analysis log you have
just created with the attribute “Post-VAL” using the PIWIS Tester.
9
Alert EVBS to arrange a crate pickup for the crate and materials used to transport the battery.
Logistics will be handled by EVBS.
10 Enter the campaign in the Warranty and Maintenance logbook.
Warranty processing
Information
The specified working times were determined specifically for the completion of this campaign and may
differ from the working times published in the Labor Operation List in PCSS.
Repair depth:
The Porsche
Center is only responsible for removing the battery, performing the leak test
before shipment, and then shipping the battery to EVBS. Then, installing the HV Battery
when it
returns from EVBS. Your Porsche
Center will receive information with the battery from EVBS on
the new Serial Numbers for the replaced battery modules, which you will need to enter in PCSS
in order to properly document the repair.
AfterSales
Jul 30, 2024
Page 5 of 7
2
Service
Technical Information
ENU 214/23
APB5
Campaign Claiming instructions
Campaign
APB5
WRJ5
Parts
0 Parts
Parts Necessary for HV Battery![]()
Removal and Replacement +
Parts list from EVBS used for
module replacement
Mark APB5 as “Campaign
Not feasible” and check the
“Warranty Relevant” box
NOTE: Parts are not auto
populated for WRJ5 and
must be added manually in
PCSS
Labor
0 TU Labor
Mark APB5 as “Campaign
Not feasible” and check the
“Warranty Relevant” box
Sublet
1085 TU – Auto populated,
which includes
•
•
•
Battery R&R
Leak Test
Shipping Prep to EVBS
Customer Mobility
Labor Cost from EVBS
Other customer satisfaction (as
necessary)
Forklift Rental (if necessary –
only until 12/31/24)
WRJ5 includes Scopes 1 and 2. They are to be used as follows:
•
•
WRJ5 Scope 1: Claim Scope 1 when HV Battery
modules are replaced by EVBS. All parts will need to
be added manually, and labor will pay out 1085 TU.
WRJ5 Scope 2: Claim Scope 2 when the HV Battery
fails the leak test during shipment prep and must
be fully replaced. All parts will need to be added manually, and labor will pay out 1085 TU. NOTE:
DO NOT send an HV Battery
to EVBS if it has failed the leak test during prep.
NOTE: If more than one HV Battery
module is replaced by EVBS, that means that they found more than the
required modules were potentially faultly. PCNA has authorized EVBS to replace any modules found to
be potentially faulty. If more than one module is replaced, it must be invoiced on the WRJ5 Campaign. HV
Batteries and Cell modules cannot be invoiced as subsequent credit appeals, as it will not trigger a
serial number change in PCSS.
Scope 1-59:
Jul 30, 2024
Page 6 of 7
Replacing cell block module of high-voltage battery![]()
AfterSales
Service
Technical Information
214/23 ENU
APB5
2
Labor time:
Replacing cell block module
Includes:
Creating vehicle analysis log
Deactivating high-voltage system and starting it up
Remove and install high-voltage battery![]()
Performing leak test on battery housing of the high-voltage
battery and recording the results
Draining and filling coolant
Removing and installing high-voltage battery
cover
Labor time: 0 TU
Required parts:
All parts used should be billed under WRJ5 Workshop Campaign
Required materials (usually already available in the Porsche
Center):
APB50000001*
1 piece
(for warranty
invoicing only)
Consumables
*For warranty processing, the Part No. APB50000001 designated as “Consumables” can be
invoiced as an additional part in the warranty claim. Maximum amount $ 5.39.
Damage Number APB5 099 000 2
Invoicing of vehicle transport / customer mobility / complex component
Invoicing:
Costs for transporting the vehicle
If required, the vehicle can be collected from the customer and transported to the Porsche
Center or to a
parking space used by the Porsche
Center. The costs incurred can be invoiced in the warranty claim for
recall campaign APB5 with the designation “Transport flat rate” (type: sublet) as an additional part.
Costs for customer mobility
If necessary, customer mobility can be granted at the most until the workshop appointment and for the
duration of the implementation of the campaign. The current rules governing the Customer Mobility
Programme generally apply here. Depending on the vehicles used to guarantee customer mobility, the
costs incurred can be invoiced as follows:
•
Utilization of Porsche
vehicles via Mobility Account (standard process)
Costs are processed using the standard process in accordance with the currently applicable rules
governing the Customer Mobility Programme.
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2024 Porsche
Cars North America, Inc.
AfterSales
Jul 30, 2024
Page 7 of 7
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