Safety > Passive Entry).
You can set the door handles to extend automatically whenever you approach the driver’s side carrying the key fob. On the
touchscreen, touch Controls > Vehicle > Auto-Present Handles.
NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped
with Auto-Present Handles.

Insert your hand into the handle and pull to open the door.
Door handles retract if you do not use them within one minute after they extend. Just press a handle to extend it again. Door
handles also retract a minute after the last door closes, when Model SModel X begins moving, and when you lock
Model SModel X.
NOTE: To preserve battery life, Model SModel X is designed to temporarily disable the Auto-Present Handles feature when:
• The key fob has been out of range for more than 48 hours.
• The key fob remains within range for five minutes after all doors have been closed.

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In these cases, extend door handles by touching one of them, or by pressing the unlock button on the key fob. There is no
need to reset the setting. The next time you approach Model SModel X, provided the above conditions do not apply, handles
automatically extend.
Whenever a door is open, the Door Open indicator displays on the instrument panel. Also, the image of the
Model SModel X on the touchscreen's Controls window also provides a visual representation of an open door or
trunk.

Opening Doors from the Interior
To open a door, pull the interior door handle toward you.

NOTE: To prevent children from opening rear doors using the interior handles, use the touchscreen, Controls > Vehicle > ChildProtection Lock, to turn on the child-protection locks (see Child-Protection Lock on page 55).
Opening Front Doors from Interior
To open a front door, pull the interior door handle toward you.
To open a front door while sitting inside, press the button located at the top of the interior door handle and push the door
open.

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You can also use the touchscreen to open and close doors when inside Model X. Touch (Controls)(Controls > Locks), then
choose the door you want to open or close. In addition, if Model X is equipped with the premium upgrades package, when you
press the brake pedal, the driver's door automatically closes.
Opening and Closing Front Doors from Outside
Model X doors are electrically powered. When you approach Model X carrying a key, the doors automatically unlock. The front
doors open when you press the door handle.
You can also set the driver's door to open automatically upon your approach (if equipped). The door partially opens (between
20° and 45° depending on obstacles detected by sensors). Touch Controls > Vehicle > Locks > Automatic Doors. If this
setting is on, you can also open the driver's door by double-clicking the key fob's lock/unlock button. A subsequent doubleclick opens the front passenger door.
You can also specify that you want to unlock only the driver's door when you shift into Park by touching Controls > Vehicle >
Locks > Driver Door Unlock Mode.
NOTE: See Cold Weather Best Practices on page 284 for information on opening the doors in cold weather.

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CAUTION: The front doors may not fully open or close automatically when parked on a very steep hill. Never rely on
Model X to fully open or close the doors for you when parked on a steep hill.
NOTE: Depending on date of manufacture and options chosen at time of purchase, your Model X may not be equipped with
automatic doors.
Whenever a door is open, the Door Open indicator displays on the instrument panel. Also, the image of the
Model SModel X on the touchscreen's Controls window also provides a visual representation of an open door or
trunk.

To close doors from the outside, you can:
• Manually push them shut.
• Single-click or triple-click the key fob's lock/unlock button (if the Close All with Key Fob setting is on, only a single click is
needed to close all doors and trunks—a triple-click is needed if the setting is off).
Once inside you can close the doors by touching Controls > Close.
NOTE: Powered doors stop moving if an obstacle is detected.
WARNING: Before allowing an automated feature to open or close a front door (rather than doing so manually), it is
important to check that the area around the door is free of obstacles (such as people and objects). You must proactively
monitor the door's movement to ensure that it does not contact a person or object. Failure to do so can result in damage
or serious injury.
Front Door Reset
Since your Model SModel X does not have traditional door handles that you can pull from the outside, it is equipped with pop
actuators (sometimes referred to as "ice breakers") that are used to assist in opening the front doors in cases where resistance
is detected, such as ice buildup in cold weather. The pop actuator is located just above the front door latch and extends as
necessary to open the front door. Once the front door opens slightly, the pop actuator gently retracts back into the door.

If the pop actuator is unable to retract because it is stuck to or caught on something, the pop actuator can be extended
manually to extract the object by performing the following:
1. Carefully close the door latch using a pen, screwdriver, or comparable tool (never use a finger or body part and avoid
damaging the paint); Model SModel X will detect this as though the door is closed.

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2. Make sure Model SModel X is unlocked, then press the exterior door handle or pull the interior door handle to reset the
latch and extend the pop actuator.
3. As the pop actuator extends out from the door, quickly extract the object.
WARNING: The pop actuator will attempt to retract back into the door almost immediately after the door handle is
pressed or pulled. The pop actuator retracts gently, but will not release automatically if something gets caught.
WARNING: As with all mechanical and moving parts on the vehicle, never put body parts in, or near, moving
components. Make sure children are monitored when opening and closing doors. Interacting with moving components,
including the pop actuator, can cause serious damage or bodily injury.
Opening and Closing Falcon Wing Doors
Model X has falcon wing doors that easily open and close by pressing a button, using a key fob, using the mobile app, or
touching the associated icon on the touchscreen. The falcon wing doors are equipped with several sensors that detect the
presence of people and objects and, if an object is detected, the door stops moving. Based on detected objects, the doors
may adjust their outward and upward movement in an attempt to avoid contacting the object. For example, if an object is
detected above Model X, the door's movement may extend further outward but lower, whereas if an object is detected beside
the door, the door may extend outward much less.
WARNING: It is important to keep your hands clear of the falcon wing door frames at all times. Proactively check the
door frame area prior to closing, and monitor the movement of the door during closing to ensure that it does not come
into contact with a person or object. Failure to do so can result in damage or serious injury.
WARNING: Before opening or closing a falcon wing door, it is important to check that the area around the door is free of
obstacles (people and objects). Although the doors have many sensors, it can not detect all objects at all times,
particularly when moving. At any given moment, there may be areas near the door that are not in the detection zone.
Therefore, when opening or closing a falcon wing door, you and your passengers must stand away from the door as it is
moving, while proactively monitoring the door's movement and being prepared to take corrective action at any time. To
stop a door from moving, single-click the falcon wing door button on the key fob, press the switch on the door or door
pillar, or touch the button on the touchscreen.
To open a falcon wing door from outside Model X, press the door handle or press the falcon wing door button on the key fob
(see Keys on page 20Using the Key Fob on page 43).
To open a falcon wing door from inside Model X, press the switch located on the door pillar, or touch the associated door icon
on the touchscreen (Controls)(Controls > Locks):

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NOTE: If Model X is locked, using the switch (illustrated above) the first time unlocks the associated door. Pulling it a second
time opens it.
To close a falcon wing door, press the button located on the inside of the door. You can also use the key fob (see Using the Key
Fob on page 43Key Fob on page 22), use the switch on the door pillar (illustrated above), or touch the associated door icon on
the touchscreen (Controls)(Controls > Close).

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If a falcon wing door or the front trunk is left open when you attempt to shift out of Park, a notification requiring you to confirm
your intent to drive appears on the touchscreen. The falcon wing doors may automatically close once you begin to accelerate.
In addition, your vehicle speed is limited if you choose to keep the front trunk open while driving. It is your responsibility to
ensure doors and trunks are properly closed before driving.
NOTE: To prevent children from opening falcon wing doors using the interior switch, turn on child-protection locks using the
touchscreen (Controls > Vehicle > Child- Protection Lock)(Controls > Locks > Child Lock). See Child-Protection Lock on page
42Child-Protection Lock on page 55.
NOTE: You can configure Model X to open the falcon wing doors to a lower height setting by using the touchscreen (Controls
> Vehicle > Locks > Falcon Door Height).
NOTE: If a falcon wing door detects an obstacle while closing, it reverses a few inches before it stops moving.
WARNING: Whenever a front door is partially open (approximately 20°) as you are opening or closing the associated
falcon wing door, you MUST keep your hands (or any object) away from the opening edge of the front door. When a
falcon wing door passes by a partially opened front door, the distance between the two doors is very narrow. Objects,
such as hands or fingers, placed in this area, are not detected by sensors and can therefore become pinched between
the doors. To avoid bodily injury, it is a good practice to keep your hands away from the front door whenever you are
opening or closing a falcon wing door.

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CAUTION: Remove accumulation of snow or ice before opening a falcon wing door. Snow can get inside Model X and ice
can prevent the door from opening.
CAUTION: In rainy weather, leaving a falcon wing open while opening the liftgate can result in rain water falling from the
liftgate into the rear seating area.
NOTE: Falcon wing doors open only when Model X is stationary.
WARNING: When opening or closing a falcon wing door, it is important to proactively monitor the movement of the door
to ensure that it does not come into contact with a person or object. Failure to do so can cause serious damage or injury.
Obstacle Detection

A falcon wing door stops moving when one of its many sensors detects an obstacle, or when the door senses resistance
because it has made contact with an object. The touchscreen displays a warning. In these cases, provided it is appropriate to
continue opening or closing the falcon wing door, you can override obstacle detection by pressing and holding the switch
located on the door pillar, or touching and holding the associated door icon on the touchscreen.

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When Model X detects a low ceiling (for example, in a garage), it opens the falcon wing doors (and trunk) to a lower height,
even if no obstacle is detected. You can override this height and open the doors higher by touching the associated door icon
on the touchscreen (Controls). The touchscreen displays a message asking you if you always want to open the doors to the
higher height at this location, and saves your choice. The next time you open the falcon wing doors at this location, Model X
opens them to the height you saved.
WARNING: Before overriding a falcon wing door's default opening height, visually inspect the area to ensure adequate
clearance between the door and the detected object.
WARNING: Applying adhesive products such as wraps, stickers, rubber coating, etc. on the outside of the falcon wing
doors can affect the sensors’ ability to detect obstacles properly.
Calibration

If the falcon wing doors lose calibration, a message displays on the touchscreen. To calibrate the doors, first ensure that both
doors have plenty of space to open and close and are clear of passengers, objects, etc. Then press and hold the Calibrate
button until calibration is complete. During calibration, the lower door opens all the way out (requiring extra space on the side
of Model X), the upper door moves all the way down, and then the lower door closes.
Calibration

If the falcon wing doors lose calibration, the main Controls window on the touchscreen displays a Calibration Required
message. To calibrate the doors, first ensure that both doors have plenty of space to open and close and are clear of
passengers, objects, etc. Touch Controls > Service > Calibrate Doors, then press and hold the Calibrate button until calibration
is complete. During calibration, the lower door opens all the way out (requiring extra space on the side of Model X), the upper
door moves all the way down, and then the lower door closes.
Interior Locking and Unlocking
From inside Model SModel X, you can use the touchscreen to lock or unlock doors and trunks, provided a valid key is inside
the vehicle. Touch the lock icon on the touchscreen's status bar.
When you stop Model SModel X and engage Park, you can choose whether you want doors to unlock or remain locked. To do
so, touch Controls > Vehicle > Unlock on Park. When enabled, doors automatically unlock when you engage Park.
You can also unlock doors and present handles by pressing the Park button on the end of the drive stalk a second time (for
example, after pressing it one time to engage Park).
NOTE: If a door or trunk is still open when you lock Model SModel X, it locks when you close it.
Driver Door Unlock Mode
You can choose to unlock only the driver's door when you approach your vehicle carrying your key fob. To do so, touch
Controls > Vehicle > Driver Door Unlock Mode. To unlock the remaining doors, use the touchscreen or press the key fob a
second time.
Child-Protection Lock
Model SModel X has child-protection locks on the rearfalcon wing doors and liftgate to prevent them from being opened
using interior handles. Use the touchscreen to turn child-protection locks on or off. Touch Controls > Vehicle > ChildProtection Lock.
NOTE: It is recommended that you turn child-protection locks on whenever children are seated in the rear seats.
Drive Away Locking
Model SModel X automatically locks all doors (including the trunks) whenever your driving speed exceeds 5 mph (8 km/h).
Walk-Away Door Lock
Doors and trunks automatically lock whenever you walk away carrying the key fob or if the key fob is otherwise not detected
by your vehicle (not present, dead battery, etc.).
To turn this feature on or off, touch Controls > Vehicle > Walk-Away Door Lock.

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NOTE: Touch Toybox > Boombox > Lock Sound to customize the lock sound when the vehicle is locked from the outside
(Pedestrian Warning System required).
Check the Exclude Home checkbox to prevent doors from locking when you walk away carrying the key fob when
Model SModel X is parked at the location you have designated as Home. For details on how to designate a location as Home,
see Home, Work, and Favorite Destinations on page 371.
If you unlock Model SModel X using the mobile app, it automatically locks after a short period of time if all doors remain
closed. If parked in an area without cellular service (such as an indoor parking garage), ensure that you have a functional key
fob available to unlock Model SModel X.
If Model SModel X detects an authenticated key fob for five minutes after you exit the vehicle and close all doors, Walk-Away
Door Lock disables and doors do not lock when you leave with the key fob. You will need to manually lock Model SModel X
until after your next drive.
In addition, if all doors are closed and you use the key fob to unlock Model SModel X, walk away locking is temporarily
suspended for one minute. If you open a door within this minute, it does not re-lock until after all the doors are closed and you
have walked away with the key fob.
NOTE: Depending on date of manufacture and options selected at time of purchase, some Model S vehicles are not equipped
with walk-away locking.
NOTE: It is ultimately your responsibility to ensure your vehicle is locked, even when Walk-Away Door Lock is enabled.
Unlocking When the Key Fob Doesn't Work
If Model SModel X does not unlock when you walk up to it, or when you double-click the unlock button on the top of your key
fob, the key fob’s battery may be dead. Even if this is the case, you can still use the key fob to unlock and drive
Model SModel X.
NOTE: Although you can still use your key fob, you should consider using the mobile app to remotely unlock and start the
vehicle. Then, replace your key fob's battery when convenient.
To unlock Model SModel X (and disable the security alarm) using the key fob, first position the key fob near the base of the
passenger side windshield wiperat the base of the door pillar between the front door and the falcon wing door, on the driver's
side of the vehicle. Then press the front door handle on the right side of the vehicle. Then press the driver's door handle. If
Model SModel X doesn't unlock, try adjusting the position of the key fob and try again. The key fob must be in the correct
position for the vehicle to unlock. If Model X still doesn't unlock, remove the key fob's battery and try again. See Replacing the
Key Fob Battery on page 45.
NOTE: The following illustration assumes a left hand drive (LHD) vehicle. On a right hand drive (RHD) vehicle, the locations are
mirrored.

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To drive Model SModel X after gaining access to the cabin, place the bottom of the key fob against the center console,
immediately below the low voltage power outlet, then press and hold the brake pedal to start Model SModel X.

NOTE: Unlocking Model SModel X using this method disables walk away locking. You must manually re-enable walk away
locking after replacing the key fob’s battery.

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Windows
Opening and Closing
Press down on a switch to lower the associated window. Window switches operate at two levels:
• To lower a window fully, press the switch all the way down and immediately release.
• To lower a window partially, press the switch gently and release when the window is where you want it.

Similarly, pull a switch to raise the associated window:
• To raise a window fully, pull the switch all the way up and immediately release.
• To raise a window partially, pull the switch gently and release when the window is where you want it.
If a window is left open unintentionally, Model SModel X can send a notification to the mobile app (touch Controls > Locks >
Car Left Open NotificationControls > Vehicle > Car Left Open Notification, then choose Doors & Windows).
You can also enable Close Windows on Lock by touching Controls > Locks > Close Windows on Lock. When enabled, your
vehicle automatically closes the windows when Model SModel X locks.

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NOTE: See Cold Weather Best Practices on page 284 for information on preparing windows for cold weather.
CAUTION: To avoid damage, windows automatically lower slightly when you open or close a door. If you manually raise a
window when the door is open, ensure it is slightly lowered before closing the door.
WARNING: Before closing a window, it is the driver’s responsibility to ensure that all occupants, especially children, do
not have any body parts extended through the window’s opening. Failure to do so can cause serious injury.
Locking Rear Windows
To prevent passengers from using the rear window switches, touch Controls > Locks > Window Lock. To unlock the rear
windows, touch Window Lock again.
To prevent passengers from using the rear window switches, press the rear window lock switch. The switch light turns on. To
unlock rear windows, press the switch again.

WARNING: To ensure safety, it is recommended that you lock the rear window switches whenever children are seated in
the rear seats.
WARNING: Never leave children unattended in Model SModel X.

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Rear Trunk
Opening
To open the rear trunk, ensure Model SModel X is in Park, then do one of the following:
• Touch Controls > Trunk on the touchscreen.
• Double-click the rear trunk button on the key fob.
• Touch the rear trunk button on the mobile app.
• Press the switch located under the liftgate's exterior handle (a valid key must be detected).
NOTE: If Passive Entry is off, you must use a key fob to unlock Model SModel X before you can use the switch to open the
liftgate. See Using the Key Fob on page 43.
Model SModel X must be unlocked or detect a key before you can use the switch to open the liftgate.

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The instrument panel informs you when a door or trunk is open.

When a door, trunk or liftgate is open, the instrument panel displays the Door Open indicator light. The image of
your Model SModel X on the touchscreen also displays the open trunk.

To stop a liftgate while it is moving, single-click the rear trunk button on the key fob. Then, when you double-click the rear
trunk button, it moves again, but in the opposite direction (provided it was not almost entirely open or closed when you
stopped it). For example, if you single-click to stop the liftgate while opening, when you double-click, it closes.
NOTE: In emergency situations, you can override an open or close command by grasping the liftgate to stop it in place.
To open the liftgate from inside the vehicle in the unlikely situation that Model SModel X has no power, see Interior Emergency
Trunk Release on page 67.
If Model X detects a low ceiling (for example, in a garage), it opens the liftgate (and falcon wing doors) to a lower height, even
if no obstacle is detected. You can override this height by manually lifting it higher. When doing so, the touchscreen prompts
you to choose if you always want the trunk to open to this higher position at this location, and saves your choice. If you choose
to do so, the next time you open the liftgate at this location, Model X opens it to the saved height.
WARNING: Before opening or closing the liftgate, check the surrounding area (for people and objects). Although the
liftgate can detect obstacles, it cannot detect all objects at all times. Do not rely on the liftgate to sense an obstruction
when opening or closing. You must proactively monitor the liftgate to ensure that it does not come into contact with a
person or object. Failure to do so may result in damage or injury.

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Closing
If Model S is not equipped with a liftgate, close the rear trunk by pulling down on the liftgate and pushing firmly until it is fully
closed.
To close the liftgate, do one of the following:
• Touch Controls > Trunk.
• Double-click the rear trunk button on the key fob.
• Press the switch located on the underside of the liftgate (see Adjusting Liftgate Opening Height on page 63).
If the liftgate senses an obstruction when closing, it stops moving and chimes two times. Remove the obstruction and try
closing it again.
If the liftgate loses its calibration when opened, the liftgate chimes three times and does not move. To restore calibration,
manually pull the liftgate down to close it.
Adjusting Liftgate Opening Height
If Model SModel X is equipped with a liftgate, you can adjust its opening height to make it easier to reach or to avoid lowhanging ceilings or objects (for example, a garage door or light):
You can adjust the opening height of the liftgate to make it easier to reach or to avoid low-hanging ceilings or objects (for
example, a garage door or light):
1. Open the trunk, then manually lower or raise the liftgate to the desired opening height.
2. Press and hold the button on the underside of the liftgate for three seconds until you hear a confirmation chime.

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3. Confirm that you have set it to the desired height by closing the liftgate, then reopening it.
Interior Release
To open the rear trunk from inside a Model S equipped with the Tesla Built-In Rear Facing Child Seats, press the interior
release switch located inside the rear trunk and push the liftgate up. If Model S is locked and is equipped with a liftgate, the
first press unlocks the rear trunk and the second press opens it.
NOTE: If Model S is not equipped with the Tesla Rear Facing Child Seats, the switch may appear to exist, but it is inactive and
pressing it does not release the liftgate.

If Model S is equipped with the power liftgate, you do not need to push it up. When you press the release switch, it opens, and
when you pull the switch, it closes.
NOTE: The interior release switch is disabled if child-protection locks are turned on (see Child-Protection Lock on page 55),
or if Model SModel X is moving.

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Accessing the Cargo Area
To access the cargo area inside the rear trunk, pull up the strap at the rear of the cargo cover. You can then fold the cargo
cover forward or remove it from Model SModel X.
Secure all cargo before moving Model SModel X, and place heavy cargo in the lowerupper trunk compartment.

To access the cargo area inside the rear trunk, push down on the ridged portion of the handle of the cargo cover and then pull
up. You can then adjust the position of the cargo cover or completely remove it.

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Distribute cargo weight between the front and rear trunks.
CAUTION: Never load more than 175 lbs (80 kg) in the upper compartment of the rear trunk or more than 175 lbs (80 kg)
in the lower compartment. Doing so can cause damage.
CAUTION: Never load more than 220 lbs (100 kg) in the upper compartment of the rear trunk or more than 175 lbs (80
kg) in the lower compartment. Doing so can cause damage.
CAUTION: Never load more than 175 lbs (80 kg) in the upper compartment of the rear trunk or more than 285 lbs (130
kg) in the lower compartment. Doing so can cause damage.
Interior Emergency Trunk Release
An illuminated mechanical release located inside the rear trunk allows you to open the rear trunk from the inside if
Model SModel X has no electrical power. This mechanical release also allows a person locked inside to get out.

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1. Remove the cover by pulling its lower edge very firmly toward you.
2. Pull the cable to release the latch.
3. Push the rear trunk open.
NOTE: The button glows for several hours after a brief exposure to ambient light.
WARNING: Do not allow children to play inside the trunk or become locked inside. An unrestrained child could suffer
serious injury or death in a crash. A child could suffer heat exhaustion if trapped in the vehicle, especially without
climate control on. If your Model SModel X is equipped with Tesla built-in rear facing child seats, see Tesla Built-In Rear
Facing Child Seats on page 155 and ensure all restrictions, instructions, and warnings are followed.

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Front Trunk
Opening
To open the front trunk, ensure Model SModel X is in Park, and then do one of the following before pulling the hood open:
• Touch Controls > Front Trunk on the touchscreen.
• Touch Controls > Frunk on the touchscreen.
• Double-click the front trunk button on the key fob.
• Touch the front trunk button in the mobile app.

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The instrument panel displays when a door, trunk, or liftgate is open.

When a door or trunk/liftgate is open, the instrument panel displays the Door Open indicator light. The image of
your Model SModel X on the touchscreen also displays the open front trunk.

WARNING: Before opening or closing the hood, it is important to check that the area around the hood is free of
obstacles (people and objects). Failure to do so may result in damage or serious injury.
The cargo weight should be distributed between the front and rear trunks.
CAUTION: Never load more than 110 lbs (50 kg) in the front trunk. Doing so can cause damage.
CAUTION: Never load more than 300 lbs (136 kg) in the front trunk. Doing so can cause damage.
Closing
The Model SModel X hood is not heavy enough to latch under its own weight and applying pressure on the front edge or
center of the hood can cause damage.
To properly close the hood:
1. Lower the hood until the striker touches the latches.
2. Place both hands on the front of the hood in the areas shown (in green), then press down firmly to engage the latches.

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3. Carefully try to lift the front edge of the hood to ensure that it is fully closed.

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If a falcon wing door or the front trunk is left open when you attempt to shift out of Park, a notification requiring you to confirm
your intent to drive appears on the touchscreen. The falcon wing doors may automatically close once you begin to accelerate.
In addition, your vehicle speed is limited if you choose to keep the front trunk open while driving. It is your responsibility to
ensure doors and trunks are properly closed before driving.
CAUTION: To prevent damage:
• Apply pressure only to the green areas shown. Applying pressure to the red areas can cause damage.
• Do not close the hood with one hand. Doing so applies concentrated force in one area and can result in a dent or
crease.
• Do not apply pressure to the front edge of the hood. Doing so can crease the edge.
• Do not slam or drop the hood.
• To avoid scratches, don't have anything in your hands (keys). Jewelry can also cause scratches.
WARNING: Before driving, you must ensure that the hood is securely latched in the fully closed position by carefully
trying to lift the front edge of the hood upward and confirming there is no movement.
The front trunk locks when:
• You lock Model SModel X using the touchscreen, key or mobile app.
• You leave Model SModel X carrying your key (if Walk-Away Door Lock on page 55Walk-Away Door Lock on page 41 is
turned on).

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• Valet mode is active (see Valet Mode on page 183).
Interior Emergency Release
An illuminated interior release button inside the front trunk allows a person locked inside to get out.

Press the interior release button to open the front trunk, then push up on the hood.
NOTE: The interior release button glows following a brief exposure to ambient light.
WARNING: People should never climb inside the front trunk. Never shut the front trunk when a person is inside.
WARNING: Care should be taken to ensure that objects inside the front trunk do not bump against the release button,
causing the hood to accidentally open.
Opening Hood with No Power
NOTE: The mechanical release lever described below is not available on all versions of Model SModel X. For All-Wheel Drive
vehicles and on some newer models, contact Tesla for assistance.
If Model SModel X has no electrical power, or if you are unable to open the front trunk using the touchscreen or key, pull the
mechanical release lever located below the glove box. This releases the primary latch.

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Then push down on the secondary latch lever and lift the hood. You may need to push the hood down slightly to release the
pressure against the secondary latch.

Opening Hood with No Power
In the unlikely event that Model SModel X has no low voltage power, you will be unable to open the front trunk using the
touchscreen, key fob, or mobile app. To open the front trunk in this situation:
NOTE: The following steps do not open the front trunk if Model SModel X is locked and has low voltage power.

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1. Locate an external low voltage power supply (such as a portable jump starter).
2. Release the tow eye cover by pressing firmly on the top right perimeter of the cover until it pivots inward, then gently
pulling the raised section toward you.
3. To remove the tow eye cover, insert a small, flat screwdriver into the top and bottom slots, release the snaps and pull the
cover towards you.

4. Pull the two wires out of the tow eye opening to expose both terminals.

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5. Connect the low voltage power supply's red positive (+) cable to the red positive (+) terminal.
6. Connect the low voltage power supply's black negative (-) cable to the black negative (-) terminal.

NOTE: Applying external low voltage power to these terminals only releases the hood latches. You cannot charge the low
voltage battery using these terminals.
7. Turn on the external power supply (refer to the manufacturer’s instructions). The hood latches are immediately released
and you can now open the hood to access the front trunk area.
8. Disconnect both cables, beginning with the black negative (-) cable.