REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

SSPD7 - CX-30 (DM) and Mazda3 (BP) - Body Control Module (BCM)
and Vehicle Control Module (VCM) software concern
Vehicle Inspection Procedure and Preparation for Repair
1. Verify that the vehicle is within the following ranges and there is an OPEN SSPD7 campaign in
eMDCS:
SUBJECT VEHICLES SSPD7
Model
CX-30
(MMVO)
Mazda3
(MMVO)
Mazda3
(MC)

Subject VIN range

Subject production date range

3MVDM**** RM 600011 - 631187

From August 22, 2023 through December 1, 2023

3MZBP**** RM 400011 - 408755

From September 5, 2023 through November 30, 2023

JM1BP**** R1 650003 - 707806

From May 25, 2023 through November 17, 2023

*Only the vehicles in this range and with an “Open” status in eMDCS are affected. If the vehicle is in
the range above and SSPD7 is in OPEN status in eMDCS, proceed to Step 2. If the vehicle does
not have an OPEN SSPD7 campaign, return the vehicle to the customer or inventory.
2. Perform an eMDCS Warranty Vehicle Inquiry and inspect the vehicle for a Campaign Label
with SSPD7 attached to the vehicle’s hood, driver door or firewall.

NOTE: Always be sure to verify the campaign number as the vehicle may have multiple
campaign labels on the hood, radiator support, and firewall or driver door jamb.

eMDCS - Warranty Vehicle Inquiry Results
If eMDCS displays:

Campaign Label is:

If no repair date is displayed on the
line with CAMPAIGN SSPD7 the Present
campaign has not been completed
on this vehicle.
Not present
Present
If repair date is displayed for
CAMPAIGN SSPD7

Not present

CAMPAIGN SSPD7 or any of the
See Action
SSP campaigns is not displayed

Action to perform:
Fill out Dealer Recall Help on
OneMazda contact or the Mazda
Warranty
Department
at
[email protected] to
review vehicle history.
Proceed to “REPAIR PROCEDURE”.
Return vehicle to inventory or
customer.
Complete a label and apply to vehicle’s
hood with repair date and dealer code
from eMDCS Warranty Inquiry.
The vehicle is not affected by the
Recall or SSP
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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

Technician Certification level required: Certified or above.
Note: Technician repairing needs to be Certified or above and does not need to be Senior or
Master as long as they have had the required training for using MDARS,

Section A: Flow Chart
NOTE: You must clear any DTC’s (diagnose and repair) before
performing any campaign repair. Any campaign repair will NOT
fix/clear a DTC issue. Once the DTC issue is repaired, then start the
repair process for campaigns.
Mazda3 (BP) and CX-30 (DM)
VIN affected by SSPD7

Reprogram following ECUs by MDARS:
Note: All ECUs will be reprogrammed with one click
- BCM
- VCM

Perform Collect Diagnostic Information (ODR upload)

Perform DTC inspection

Repair completed.
IMPORTANT NOTE:
1) All vehicles are required to “Collect Diagnostic Information (ODR Upload)” after the
software update has been completed. If this is not uploaded successfully, or if one or
more software updates are missed or done incorrectly, this SSPD7 will remain open
and the warranty claim will not be paid. Dealers will then be required to contact the
customer to bring the vehicle back to correct the concern.
2) Please wait up to 30 minutes after completing the SSPD7 operation before submitting
the warranty claim.

---------END OF SECTION A---------Page 2 of 12

REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

Section B: Repair Procedure
Reprogram ECUs by MDARS

- CAUTION: PLEASE READ BEFORE REPAIR
1. Vehicle Identification
 Connect MDARS with the DLC cable and VCM-Ⅱ to the vehicle, then set the ignition to
the ON position.
CAUTION:
 Connect the DLC cable and the VCM-Ⅱ to the vehicle with the ignition OFF. The CAN
bus line might detect some noise and it might cause a diagnostic error when connecting
the DLC cable with the ignition ON.
2. Click the “Start” button.

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

3. The Vehicle Identification process will start and automatically inspect every connection and
then collect the vehicle information.

4. Verify the DTC according to the directions on the quick check screen. If any DTCs are
displayed, perform troubleshooting according to the corresponding DTC inspection.

5. Reprogram ECUs as below.
 At ‘Software update’ on ‘Toolbox’ tab, select ‘Run’.

Sample

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7
6.

Select required module on ‘ECU Reprogramming’ screen. Start Reprogramming.*

- BCM
- VCM

IMPORTANT NOTE:
 When either BCM or VCM has been selected, then MDARS will reprogram BCM and
VCM together, as one software package. There is no need to perform software
reprogramming individually.
 If current calibration file name in the ECU FILENAME screen is the same as shown in
Calibration Files Information or with later suffix, reprogramming is not necessary.
 MDARS reads the current file name of the modules to be reprogrammed and then
reprograms the required modules only. (MDARS does not reprogram modules that are
not needed)
7. After completion of software update, the previous and current software version are shown.
 Check current version at “Calibration File information” below.
 Then, click on “Finish” to exit the ECU reprogramming.

Sample

Sample

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7
Calibration file information
Note: If the software file is up to date – or the calibration file is equal to or higher than the
suffix in the table, the unit is already modified. If this is the case proceed with Collect
Diagnostic Information (Manual) Update.
BCM
Model

BP

DM

Target ECU
(Hardware #)
BJFN-6756XBJFS-6756XBKHT-6756XBKJF-6756XBJGT-6756XDNBJ-6756X-

File Name
(New)
BJFN-66S02-C
BJFS-66S02-C
BKHT-66S02-C
BKJF-66S02-C
BJGT-66S02-C
DNBJ-66S02-D

Target ECU
(Hardware #)
BJFN-6756XBJFS-6756XBKHT-6756XBKJF-6756XBJGT-6756XDNBJ-6756X-

File Name
(New)
BJFN-66S01-C
BJFS-66S01-C
BKHT-66S01-C
BKJF-66S01-C
BJGT-66S01-C
DNBJ-66S01-D

Time

Spec.

2
mins

US (Japan Built), 4SD
US (Japan Built), 5HB
US (Japan Built), 4SD w/moonroof
US (Japan Built), 5HB w/moonroof
US (Mexico Built), 4SD
US (Mexico Built)

Time

Spec.

3
mins

US (Japan Built), 4SD
US (Japan Built), 5HB
US (Japan Built), 4SD w/moonroof
US (Japan Built), 5HB w/moonroof
US (Mexico Built), 4SD
US (Mexico Built)

VCM
Model

BP

DN

Recovery Mode Procedure – Click here if programming fails. Then return here and
move to the next step in the procedure after recovery.

Collect Diagnostic Information (ODR update) – Upload of Data
WARNING! FAILURE TO PERFORM COLLECT DIAGNOSTIC INFORMATION (MANUAL)
UPDATE WILL RESULT IN CLAIM DENIAL, CAMPAIGN REMAINING IN OPEN STATUS AND
VEHICLE HAVING TO COME BACK TO REDO THE DATA PUSH

Upload Data - Check for data collection result after reprogramming all required
modules. Then proceed to perform Collect Diagnostic Information (Manual)
A.

Open the vehicle history on toolbox tab.

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

B.

Click the ‘Collect Diagnostic Information (Automatic)’ and make sure the status is
‘SUCCESS’ In green on the right. If there is more than one repair (such as MSP61), you
only need to do one verification for all software updates, it is not necessary to confirm
the ‘Collect Diagnostic Information’ after required module reprogram every time.
Move to the next step.
Only the latest “Collect Diagnostic Information” is the considered valid and that
needs to show “SUCCESS”

CAUTION: If the status is ‘FAILURE’, the Collection Diagnostic Information (latest vehicle
information) has not been submitted to the server, continue with steps below.

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

C. ‘Collect Diagnostic information’ then click ‘Run’ at the tool box tab.

D. Click ‘Next’

E.

This may take around 60 seconds.

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

F.

MDARS has collected data and confirmation has been sent to the server.

G.

Check to make sure “Collect Diagnostic Information (Manual) appears and Status
shows ‘SUCCESS’ in green. If this step is not completed, your warranty claim will not
be approved and the customer will need to return for a re-repair.

8. Disconnect battery charger before going to the next step.

DTC inspection
9. Check and erase DTC by using MDARS.
10. Confirm all DTCs were erased.
Note:
 If any DTCs should remain after performing DTC erase, diagnose the DTCs according to
the appropriate troubleshooting section of the Workshop Manual.
Note:
 After the reprogram, pending DTC P2610:00 [PCM] may be stored without MIL
illumination. Since this DTC may turn to a current DTC depending on operations after
the reprogramming, clear this DTC after all repair work done.
- Perform the following engine start and stop procedure to clear DTC P2610:00.
1) Start the engine (5 seconds).
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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7
2) Stop the engine and turn ignition ON (Engine OFF)
3) Clear the DTC recorded in the memory by MDARS.
4) Perform the KOER ON-Demand self-test by MDARS.
11. Disconnect the MDARS from the DLC-2.
12. Move to Section C. Campaign Label Installation

Recovery mode procedure:
NOTE: If reprogramming fails, reprogramming is performed again using recovery mode (see steps
below).
Recovery mode procedure:
1)

After a failure of reprogramming, the following screen is displayed. Check the ECU name
on the screen and select "Finish" in the lower right corner.

(2) Select “Run “.

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7
(3) Selecting ECUs for Reprogramming.

4. Since the information at the time of reprogramming failure remains, select “Next “to perform
reprogramming again, then confirm reprogramming result.

----------END OF SECTION B----------

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REPAIR PROCEDURE
SPECIAL SERVICE PROGRAM SSPD7

C. Campaign Label Installation
1.

Fill out a Black “Campaign Label” (9999-95-055A-06) with Campaign #SSPD7”,
your dealer code, and the repair date. It is OK to bundle multiple campaigns on
one label as long as each campaign is legible. Use more than one label if
necessary.

2.

Affix it to the hood as shown. If you cannot place the label here, the radiator
support, firewall or driver door jamb are acceptable locations:

END OF REPAIR PROCEDURE

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