NHTSA ID Number: 11005671
Manufacturer Communication Number: SA-011-24b
TSB/Document Date: 2024-08-05
Summary
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda
's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
BULLETIN NOTES
This Service Alert supersedes the previously issued TSB(s) listed below: The changes are noted in Red.
Previously issued TSBs:
SA-011/24
00-001/22
00-001/21
00-001/20
00-001/19
00-001/18
00-002/16
00-001/13
00-004/12
Date issued:
02/12/24, 06/06/24
02/23/22
01/21/21
3/12/20
01/14/19
03/22/18 and 10/10/18
02/26/16
04/17/13 and 01/16/13
12/19/12
APPLICABLE MODEL(S)/VINS
2000-2009 B-Series
2000-2006 MPV
2003-2021 Mazda6
2006-2024 MX-5
2025 CX-70
2000-2003 Protege
2001-2011 Tribute
2016-2021 CX-3
2004-2011 RX-8
2024-2025 CX-90
2000-2005 Miata
2011-2014 Mazda2
2013-2025 CX-5
2020-2025 CX-30
2000-2002 626
2004-2025 Mazda3
2007-2012 CX-7
2022-2023 MX-30
2000-2002 Millenia
2006-2015 Mazda5
2007-2023 CX-9
2023-2025 CX-50
DESCRIPTION
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems.
Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual
or owner's manual.
Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are
unnecessary and create unneeded expenses for your customers.
SCHEDULED MAINTENANCE
Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance.
a. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE.
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b. Owner's Manual - Refer to section 8 Maintenance and Care.
Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled
Maintenance:
IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and
dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise
specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).
Service
Notes
Transmission flushes
• Transmission fluid flushing should only be performed
when it is specifically instructed to do so according to
the vehicle Owner's Manual, Workshop Manual (MG
SS), Recall, Special Service Program (SSP), Techni
cal Service Bulletin, Service Alert, or other Mazda co
mmunication.
• Mazda B-Series Truck and Tribute Only: Transmis
sion fluid replacement should only be performed duri
ng a scheduled maintenance at the mileage intervals
specified in the vehicle owner's manual.
• Transmission flushing is recommended if the custom
er accidentally adjusted the transmission level using
an incompatible type of fluid.
Transmission oil additives
• Transmission oil additives could (under certain condit
ions) lead to internal damage and void the warranty.
Engine flushes
• Engine oil flushes are unnecessary.
• Contaminated oil from flushing machines may dama
ge the engine and void the warranty.
Engine oil additives
• These additives could (under certain conditions) lead
to engine damage, prevent piston rings from sealing,
and void the warranty.
Engine cooling system flushing
• Mazda recommends coolant replacement starting at
100,000 miles of service on all models since 2008 (e
xcept B-Truck and Tribute). Prior to 2008, some vehi
cles have a replacement starting at 100,000 miles an
d 2 years on others, depending on the model.
• Flushing the coolant system is only recommended if t
he customer accidentally adjusted the coolant level u
sing an incompatible type of coolant.
• Flushing machines that recondition? the existing cool
ant should never be used. This procedure cannot co
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07/30/2024 09:10 AM tlawrenc
mpletely reverse the chemical deterioration that occu
rs to the coolant during use.
Cleaning of injectors
• Cleaning injectors without an actual power related co
mplaint from the customer, does not improve engine
performance.
• Fuel injector malfunctions should only be repaired by
replacement.
Nitrogen for tires
• Compressed air contains approximately 80 percent n
itrogen.
• There is no practical value added from filling tires wit
h nitrogen.
Brake fluid flushes
• Brake fluid flushing should only be performed when i
nstructed by Workshop Manual or any other Mazda p
ublication.
• Contaminated fluid from flushing machines may dam
age the brake system and void the warranty.
Power Steering fluid flushes
• Power Steering fluid flushing should only be perform
ed when instructed by Workshop Manual or any othe
r Mazda publication.
• Contaminated fluid from flushing machines may dam
age the power steering system and void the warranty
.
FACTORY RECOMMENDED FLUIDS
Only use Factory Recommended Fluids. The fluid application chart can be found on MXConnect.
Mazda Fluids Application Chart
Click here to open the Mazda Fluids Application Chart or see steps below to view in OneMazda.
Click here to be directed to digital Owner's Manuals located in mazdausa.com
1. From OneMazda, select the "Resources" link at the top of the page.
2. Select "Dealer Resources" then "Dealer Assistance Group (DAG)".
3. From the "DAG References & Tools" menu, under "Parts Application Guides" you will find a link to the Fluids
Application Chart.
NOTE: Mazda Engine Oil Program fluids are also approved for Mazda's Factory Scheduled Maintenance.
WARRANTY COMPLIANCE NOTE: Failure to use the recommended fluids may cause component damage and void the
warranty.
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07/30/2024 09:10 AM tlawrenc
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TSB/Document ID: SA-011-24b
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem: Scheduled maintenance
Previous TSB | Next TSB |
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