QR-191 Service Bulletin/Repair Instructions

SURRION PROPER STORAGE OF A FURRION MODEL BN

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. FCR11DC GBA-SG-DC REFRIGERATOR FS

REFRIGERATORS

Purpose

This document outlines the procedures for proper storage of Furrion refrigerators.

Proper Storage Information

Properly storing the refrigerator can prevent irregular cooling performance and help combat component

damage. If the refrigerator is not properly turned off (stored) it continues to operate while in storage,

causing the appliance to overwork in extreme conditions beyond its intended design. The refrigerator

control then detects an erroneous operating parameter/condition and locks out the systems to protect itself

until power is reset. To prevent system lock-out, perform the following proper storage steps.

Failure to follow proper storage procedures for the refrigerator could result in product damage

and/or voiding the warranty.

Proper Storage Procedures for Model FCR11DC GBA-SG-DC

See video detailing the procedures: https://support.Ici1.com/videos/ eel .

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If the unit/appliance is in storage (closed up/not in use) the refrigerator model #FCR11DC GBA-SG-DC should

always be turned off using the controls of the refrigerator. The battery disconnect is NOT sufficient for

ensuring the refrigerator is off. Physically turning off the refrigerator is required per the below instructions:

1. Open the refrigerator doors and locate the user control panel (Fig. 1A) at the top of the

refrigerator cavity.

2. Press and hold down the "Power" button (Fig. 1B) on the control panel for 5 seconds. The control panel

LEDS will shut off and and the "Off" LED will come on. The internal light will immediately turn off.

3. Keep the doors open for air circulation to keep the cavity dry.

NOTE: For extended storage, including winterization, the battery should also be removed and maintained properly.

NOTE: Install the storage lock (if provided) to the door propped open and locked for ventilation purposes.

Fig. 1

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Rev: 07.08.2024 Page 1 CCD-0008584
SURRION PROPER STORAGE OF A FURRION MODEL BN

= =

. FCR11DC GBA-SG-DC REFRIGERATOR FS

REFRIGERATORS

Extended Storage and Winterization for Model FCR11DC GBA-SG-DC

1. Follow steps1-3 in the "Proper Storage Procedures for Model FCR11DCGBA-SG-DC" section of this

Quick Reference Document.

2. Remove the battery from the coach.

NOTE: Maintain the battery for the duration of storage per the manufacturer's specifications.

3. Disconnect the solar panel(s) from the electrical system.

4. Disconnect shore power from the coach.

Bringing the Coach and Refrigerator Out of Storage

1. Reverse any steps taken to store the coach depending on the length of time stored. (Reconnect shore

power and solar panels if disconnected, reinstall and hook up coach battery, etc.)

2. Toturn on the refrigerator, hold down the "Power" button (Fig. 2A) on the control panel for 5 seconds.

The temperature LEDs will now illuminate.

Fig. 2

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NOTE: If the refrigerator is not functioning correctly after coming out of proper storage - i.e. lights do not

come on or refrigerator is not cool after being on at least two hours - a Hard Reset may be required.

See "Troubleshooting" for hard reset instructions. The hard reset process involves removing shore

power, battery power and solar power.

Rev: 07.08.2024 Page 2 CCD-0008584
=URRION PROPER STORAGE OF A FURRION MODEL BN

= a

. FCR11DC GBA-SG-DC REFRIGERATOR FS

REFRIGERATORS

Troubleshooting

Reset By Disconnecting Power (Hard Reset)

For additional information, see also QR-182 - 12V Refrigerator Hard Reset Procedure:

https://Ici-support-doc.s3.amazonaws.com/qr/ccd-0008369.pdf

Also see video detailing procedure: ai ate

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1. Remove the unit from shore power (120V AC).

2. Disconnect all battery negative terminals and then remove all battery positive terminals.

NOTE: Using a battery disconnect in place of disconnecting the battery's negative terminal is not sufficient

for disconnecting the battery because the refrigerator may be directly connected to the battery.

3. If equipped, disconnect any solar systems to the unit (12V DC).

4. Check for quick disconnects.

5. Make sure all lights are off inside the appliance.

6. Confirm power has been removed by opening and closing the door to make sure all lights are off.

7. — If applicable, also confirm the control panel display is unresponsive.

8. Wait five to 10 minutes.

9. Restore power.

Customer Service Contact

If the issue does not seem resolved, contact the Lippert Care Center at 432-LIPPERT (432-547-7378) or by

email at [email protected].

Asa supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are

our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERT (432-547-7378) or by email at [email protected].

Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.

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