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NHTSA ID Number: 11005639

Manufacturer Communication Number: QR-190

TSB/Document Date: 2024-08-05


Summary

Outlines the procedures for proper storage of Furrion refrigerators.


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TSB/Document ID: QR-190

Replacement Service Bulletin Number:

MFR Communication Date: 2024-07-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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SURRION PROPER STORAGE OF A FURRION MODEL &
= =
. FCR10DCGTA REFRIGERATOR FS
REFRIGERATORS
Purpose
This document outlines the procedures for proper storage of Furrion refrigerators.
Proper Storage Information
Properly storing the refrigerator can prevent irregular cooling performance and help combat component
damage. If the refrigerator is not properly turned off (stored) it continues to operate while in storage,
causing the appliance to overwork in extreme conditions beyond its intended design. The refrigerator
control then detects an erroneous operating parameter/condition and locks out the systems to protect itself
until power is reset. To prevent system lock-out, perform the following proper storage steps.
Failure to follow proper storage procedures for the refrigerator could result in product damage and/or
voiding the warranty.
Proper Storage Procedures for Model FCR10DCGTA
acre.
See video detailing the procedures: fl eh El
https://support.lci1.com/videos/proper-storage-of-a-furrion-model-fcr1 0dcgta-refrigerator eee ie
or scan the QR code. : ara
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If the unit/appliance is in storage (closed up/not in use) the refrigerator model # FCR1ODCGTA should always
be turned off using the controls of the refrigerator. The battery disconnect is NOT sufficient for ensuring the
refrigerator is off. Physically turning off the refrigerator is required per the below instructions:
1. Open the refrigerator doors and locate the user control panel (Fig. 1A) at the top of the
refrigerator cavity.
2. Turn the adjustable temperature control knob counterclockwise to the OFF position (Fig. 2A). The light
in the refrigerator cavity will turn off after three minutes.
7 ‘4 f
—— t g
a
—————EE nl —
Rev: 07.08.2024 Page 1 CCD-0008583

_ PROPER STORAGE OF A FURRION MODEL &
=>URRION T
FCR10DCGTA REFRIGERATOR FS
REFRIGERATORS
3. Keep the doors open for air circulation to keep the cavity dry.
NOTE: For extended storage, including winterization, the battery should also be removed and maintained properly.
NOTE: Install the storage lock (if provided) to the door propped open and locked for ventilation purposes.
Extended Storage and Winterization for Model FCR10DCGTA
Follow steps1-3 in the "Proper Storage Procedures for Model FCRIODCGTA section of this Quick Reference
Document.
1. Remove the battery from the coach.
NOTE: Maintain the battery for the duration of storage per the manufacturer's specifications.
2. Disconnect the solar panel(s) from the electrical system.
3. Disconnect shore power from the coach.
Bringing the Coach and Refrigerator Out of Storage
1. Reverse any steps taken to store the coach depending on the length of time stored. (Reconnect shore
power and solar panels if disconnected, reinstall and hook up coach battery, etc.)
2. Turn the adjustable temperature control knob clockwise to the desired position (Fig. 3A). This will turn
the refrigerator back on.
ite Ae}
—— >
a
NOTE: If the refrigerator is not functioning correctly after coming out of proper storage - i.e. lights do not
come on or refrigerator is not cool after being on at least two hours - a Hard Reset may be required.
See "Troubleshooting" for hard reset instructions. The hard reset process involves removing shore
power, battery power and solar power.
Rev: 07.08.2024 Page 2 CCD-0008583

)
=URRION PROPER STORAGE OF A FURRION MODEL a
= a
. FCR10DCGTA REFRIGERATOR FS
REFRIGERATORS
Troubleshooting
Reset By Disconnecting Power (Hard Reset
For additional information, see also QR-182 - 12V Refrigerator Hard Reset Procedure: https://Ici-support-doc.
s3.amazonaws.com/qr/ccd-0008369.pdf EF
my aes fl
Also see video detailing procedure: https://support.|ci1.com/videos/how-to-hard-reset-a- pirate
furrion-refrigerator or scan the QR code. =F ee
aE ito
ae &
1. Remove the unit from shore power (120V AC).
2. Disconnect all battery negative terminals and then remove all battery positive terminals.
NOTE: Using a battery disconnect in place of disconnecting the battery's negative terminal is not sufficient
for disconnecting the battery because the refrigerator may be directly connected to the battery.
3. If equipped, disconnect any solar systems to the unit (12V DC).
4. Check for quick disconnects.
5. Make sure all lights are off inside the appliance.
6. Confirm power has been removed by opening and closing the door to make sure all lights are off.
7. — If applicable, also confirm the control panel display is unresponsive.
8. Wait five to 10 minutes.
9. Restore power.
Customer Service Contact
If the issue does not seem resolved, contact the LipperteBay logo Care Center at 432-LIPPERTeBay logo (432-547-7378) or by
email at [email protected].
Asa supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERTeBay logo (432-547-7378) or by email at [email protected].
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.

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