RESTRICTED

McLaren Speedtail - Clam and
Harness Rework
Bulletin type:
Reference number:
Campaign reference:
Attention:
Affected vehicles:
Situation:
Procedure:

Date:

Service Campaign
N/A
SCB 23 M 007
Retailer Aftersales Managers, Retailer Service Managers, Retailer Service Advisors,
Retailer Technicians, Retailer Parts Managers
McLaren Speedtail
Rear body clam and harness rework
Action affected vehicles on first opportunity (immediately if already on site or during next
Retailer visit if not already on site). Please refer to the information outlined in this document
to complete the required work
25 July 2024

This bulletin will cover:

1. Overview
2. Parts Information
3. Procedure
4. Warranty Information
5. Affected Vehicles

1. Overview
Through continuous product quality monitoring, McLaren Automotive has identified an opportunity to enhance the
routing of the body harness in the engine bay area under the rear clam. The rework activity outlined below will
eliminate the possibility for certain sections of the rear harness to clash with the underside of the rear body clam.

McLaren Aftersales Department

1

Template version:1.00

RESTRICTED

Image 1 Rework Area

2. Parts Information
The below parts are required to action this rework. All parts/consumables are available to order via Unidial 2.
PART NUMBER

PART DESCRIPTION

QUANTITY

11Q0385CP

Coroplast tape

1

23AE964CP
23AE965CP

25mm Twist tube (900mm)
25mm Twist tube (500mm)

1
1

00RE014

Edge Protectors

12

00RL010

Cable tie

3

Cable tie – Edge Clip
Cable tie – Edge Clip

9
9

00RG024
00RG025

All orders should be placed as usual on Unidial 2, for any parts queries please contact our Parts Customer Service Team:
EMEA – [email protected] APACHI
– [email protected]
AMERICAS – [email protected]
To support timely completion of Campaigns, please plan your parts ordering in line with your impacted Vehicle Parc.
Sufficient inventory in your facility to complete your vehicle Campaigns will build customer trust and promotes
customer satisfaction. In turn, we are doing everything possible to best support you with the right stock in our central
facilities so we can ship your orders quickly.

3. Procedure
Care Point: Only technicians who have completed the McLaren Speedtail Training are allowed to work on the vehicle.

McLaren Aftersales Department

2

Template version:1.00

RESTRICTED

Care Point: Retailers must contact their RAM prior to scheduling an
appointment for this Service Campaign

Due to the bespoke nature of Speedtail vehicles, McLaren Automotive requests that Retailers contact their RAM prior
to scheduling an appointment for this Service Campaign.
The RAM will coordinate with McLaren Head Office to offer a Mobile Technical Support Engineer for support with this
re‐work. Attendance of a Mobile Technical Support Engineer will be decided on a case‐by‐case scenario and subject to
availability.
The Work Instruction document ‘Speedtail Clam and Harness Rework ‐ Work Instructions’ has been attached to this
Bulletin for reference. This document contains the relevant work instructions and care points to ensure the required
work is completed correctly. Also attached can be found three template sheets that are required to complete the work.

4. Warranty Information
Submit a claim to the McLaren Warranty department following completion of the work, using the following details.
Retailer completes the Service Campaign with Mobile Technical Support Engineer attendance:
Description
Speedtail Clam and Harness Rework (with Mobile Technical Support)

Repair Time
1hr*

*Retailers must submit detailed breakdown of the supporting work they carried out alongside the Mobile Technical
Support Engineer if they wish to claim additional time.

If it is decided that a Retailer will complete the Service Campaign without Mobile Technical Support Engineer
attendance, an additional time of 8.6hrs can be added to the Service Campaign claim for a maximum of 9.6hrs.
Description
Speedtail Clam and Harness Rework (Completed by Retailer in full)

Repair Time
9.6hrs** total

**This is the maximum total claimable time when a Retailer completes the entire rework without support from a
Mobile Technical Support Engineer.
Care Point: Retailers must contact their RAM prior to scheduling an appointment for this Service Campaign.

Care Point: Follow the McLaren Service Portal/SIS instructions and care points carefully when removing the rear clam
to avoid causing damage to it and/or its components.

McLaren Aftersales Department

3

Template version:1.00

RESTRICTED

Care Point: A minimum of three people are required to handle the rear
clam when it is being removed.

Care Point: Take care when removing the rear clam as rear quarter glass can be damaged/broken if mishandled.
Always follow McLaren Service Portal/SIS instructions and care points.

5. Affected Vehicles
Affected vehicles will be flagged in the Retailer Portal when next opening a Workshop Visit related to the vehicle.
Your Regional Aftersales Manager will also contact you with a VIN list of affected vehicles. If
you have any questions, please speak to your Regional Aftersales Manager.

The information contained in McLaren bulletins is for internal use only by McLaren Authorised Retailers and must not be published
on external websites or social media forums etc.
The McLaren data classification policy applies to all full time, part‐time and fixed term employees of McLaren and all workers
including, contractors, consultants, suppliers, and third parties who have access to McLaren data and/or systems. This policy
includes all information held by, or on behalf of, McLaren in any form and all information systems/services used by, or used to store
data belonging to, McLaren.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.
All bulletins (Information/Campaign/Recall) issued by McLaren Automotive Limited (“McLaren”) are intended only for use by
technicians who have attended McLaren technical training courses. McLaren trained technicians have the equipment, tools, safety
instructions and the know how to perform the job properly and safely. McLaren bulletins are written to inform McLaren technicians
of conditions that may occur on some McLaren vehicles, or to provide information that could assist diagnosing a McLaren vehicle.
Part numbers listed in McLaren bulletins are for reference only. Always check with the parts department to verify the latest part
numbers.

McLaren Aftersales Department

4

Template version:1.00