NHTSA ID Number: 11005318
Manufacturer Communication Number: N242446290-02
TSB/Document Date: 2024-07-30
Summary
vehicles may have a condition in which the clutch backing plate retaining ring and/or the clutch piston retaining ring inside the transmission are out of specification. Dealers are to overhaul the clutch piston housing.
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As Req
Part Name
PISTON ASM-1-2-3-4-5-6 CLU
SEAL ASM-A/TRNS FLUID PUMP
PLATE-1-2-3-4-5-6 CLU
PLATE-1-2-3-4-5-6 CLU BKG
RING-1-2-3-4-5-6 CLU BKG PLT RET
GASKET-T/CV HSG
SEAL-1-2-3-4-5-6 CLU PSTN INR
RING-2-9 CLU PSTN RET
SPRING-1-2-3-4-5-6 CLU PSTN RTN
SEAL-FLUID TRFER PIPE
SEAL-A/TRNS FLUID TEMP SEN (O RING)
PLATE-1-2-3-4-5-6 CLU (WAVED)
SEAL-CLU FLUID PASG
PLATE ASM-1-2-3-4-5-6 CLU (W/FRICT MATL)
SEAL-1-2-3-4-5-6 CLU PSTN
BOLT, ENG MT BRKT
WASHER-FRT WHL DRV SHF
BOLT, ENG MT ENG SI
BOLT, DRIVETRAIN & FRT SUSP CRADLE RR
BOLT/SCREW-TRANSAXLE T/CV
BOLT, ENG MT
CLAMP ASM-EXH PIPE
BOLT/SCREW-TRANS BR
BOLT/SCREW-ENG MT STRUT ENG SI BRKT
BOLT, TRANS MT BRKT
BOLT, TRANS MT BRKT
NUT, FRT WHL DRV SHF
DEXCOOL – ENGINE COOLANT
Part No.
24050076
24268389
24267678
24267680
24267681
24267848
24277333
24280145
24282417
24285073
24285336
24286803
24288671
24290714
24297282
11546406
11547142
11547918
11549247
11588468
11589276
11602406
11603078
11603079
11610906
11611268
11611687
12346290 US
Page 7 of 12
Service Update
N242446290 Transmission Clutch Piston Housing
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As Req
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10
GASKET-INT MANIF
SEAL-THROT BODY
SEAL-OIL LVL IND TUBE (O RING)
GASKET-CTLTC CONV
SEAL-A/C CMPR HOSE
SEAL-A/C CMPR HOSE
GASKET-CTLTC CONV
SEAL-TRFER CASE INTER DRV SHF (O-RING)
CLIP-TRFER CASE INTER DRV SHF RET
OIL-ENG
SEAL-PROP SHF TO DIFF CARR INTERFACE (O RING)
RETAINER-PROP SHF TO DIFF CARR INTERFACE
SEAL, PROP SHF TO DIFF CARR INTERFACE (O RING)
RETAINER, PROP SHF TO DIFF CARR INTERFACE
SEAL-TRANS FLUID CLR PIPE FTG
RING, FRT WHL DRV SHF RET
SEAL, PWR TRFER U FACE
FLUID-A/TRANS (DEXRON VI)
10953464 CA
12667033
12667034
12670252
12683614
13418808
13418809
13499082
19132944
19132950
19432331 US **
19432456 CA
23206807
23206808
23321677
23432713
25874797
42721955
84501585
88865601 US*
19421425 CA
Traverse/Acadia with 8-Speed Transmission
Quantity
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Part Name
PISTON ASM-1-2-3-4-5-6 CLU
SEAL ASM-A/TRNS FLUID PUMP
PLATE-1-2-3-4-5-6 CLU
PLATE-1-2-3-4-5-6 CLU BKG
RING-1-2-3-4-5-6 CLU BKG PLT RET
GASKET-T/CV HSG
SEAL-1-2-3-4-5-6 CLU PSTN INR
RING-2-9 CLU PSTN RET
SPRING-1-2-3-4-5-6 CLU PSTN RTN
SEAL-FLUID TRFER PIPE
SEAL-A/TRNS FLUID TEMP SEN (O RING)
PLATE-1-2-3-4-5-6 CLU (WAVED)
SEAL-CLU FLUID PASG
PLATE ASM-1-2-3-4-5-6 CLU (W/FRICT MATL)
SEAL-1-2-3-4-5-6 CLU PSTN
BOLT/SCREW,TRANS FRT MT (TRANS SI)TOP & BOTTOM
BOLT, DRIVETRAIN & FRT SUSP CRADLE
BOLT, TRANS RR MT
BOLT, FRT WHL DRV INTER SHF BRKT
BOLT/SCREW,TRANS FRT MT (TRANS SI)MIDDLE
BOLT/SCREW,TRANS RR MT BRKT
BOLT/SCREW,TRANS RR MT BRKT
WASHER, FRT WHL DRV SHF
NUT, FRT WHL DRV SHF
GASKET, TURBO EXH PIPE
SEAL, PWR TRFER U HALF SHF (O-RING)
CLIP, PWR TRFER U HALF SHF RET
SEAL, PWR TRFER U INTERFACE (O-RING)
SEAL, PWR TRFER U PROP SHF (O RING)
RETAINER, PROP SHF TO DIFF CARR INTERFACE
CLIP,DIFF OIL CLR INL HOSE
SEAL, TRANS FLUID CLR
GASKET, EXH SYS RR
GASKET, EXH SYS INTER
Part No.
24050076
24268389
24267678
24267680
24267681
24267848
24277333
24280145
24282417
24285073
24285336
24286803
24288671
24290714
24297282
11546405
11547841
11549251
11588728
11588747
11609598
11609605
11611965
11612295
12739848
19132944
19132950
23277803
23321677
23432713
24205103
25874797
26381263
26416290
Page 8 of 12
Service Update
N242446290 Transmission Clutch Piston Housing
1
1
10
SEAL KIT,PWR TRFER U INTER DRV SHF
RING, FRT WHL DRV SHF RET
FLUID-A/TRANS (DEXRON VI)
85634029
90223082
88865601 US*
19421425 CA
* Obtain locally in compliance w/ GM spec GMW16444.
** Obtain locally in compliance w/ GM spec GMW18144.
Reminder: Parts may be removed from SPRINT and Retail Inventory Management (RIM) and be non-returnable. Dealers
should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect. Please
continue to refer to your “involved vehicles listing” before ordering parts, due to limited initial parts availability dealers are
asked not to order recall parts for use as shelf stock. Only order for VIN’s in your control.
Warranty Information
Labor
Operation
9107430
9107433
Description
1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing Overhaul
Blazer
LGX AWD
LGX FWD
LSY AWD
Trailblazer
M3F AWD
Traverse Limited
LFY AWD
LFY FWD
XT4
M3H AWD
M3H FWD
XT5
LGX AWD
LGX FWD
XT6
LGX AWD
LGX FWD
Terrain
M3U AWD
M3U FWD
Encore GX
M3F AWD
ALL OTHER VEHICLE / RPO COMBINATIONS
Floor Plan Reimbursement – NEW INVENTORY ONLY
Labor
Time
Trans.
Type
Net
Item
ZFAT
N/A
ZFAT
*
13.1
10.9
14.0
12.7
15.6
10.0
18.7
15.2
10.1
9.6
14.8
12.0
11.9
10.7
12.7
ST
N/A
Note: To avoid having to “H” route the floor plan transaction for approval, it must be submitted prior to the repair
transaction.
Page 9 of 12
Service Update
N242446290 Transmission Clutch Piston Housing
Floor Plan Reimbursement – NEW INVENTORY ONLY
* USA & Canada Dealers Only - For vehicles eligible for floor plan reimbursement, the amount should be submitted in
Net Item/Miscellaneous. This amount should represent the product of the vehicle’s average daily interest rate (see
table below) multiplied by the actual number of days the vehicle was in dealer inventory and not available for sale.
This reimbursement is limited to the number of days from the date of the “Incomplete Remedy Not Available” message
May 13, 2024 OR May 24, 2024 (as shown in IVH) to the date the VIN was placed in “open” status in IVH PLUS UP
TO 30 days allowing additional time for dealerships with multiple vehicles to be repaired (Maximum Number of days
for this Floor Plan is calculated from the “Release Date” on VINs in “Open” Status in IVH plus up to 30 days, and will
be adjusted if additional releases occur.
Simply, add the days from “Incomplete Remedy Not Available” message May 13, 2024 OR May 24, 2024 (as shown
in IVH) to the date the VIN was placed in “open” status in IVH PLUS, the days until the vehicle was repaired (up to
an additional 30 days). Please Note: this will also be monitored in the Global Warranty Management System.
Vehicle
2024 Buick
Encore GX
2024 Cadillac
XT4
2024 Cadillac
XT5
2024 Cadillac
XT6
2024 Chevrolet
Blazer
2024 Chevrolet
Trailblazer
2024 Chevrolet
Traverse
2024 Chevrolet
Traverse Limited
2024 GMC
Acadia
2024 GMC
Terrain
Floor Plan Reimbursement Amount
USA
Canada
$10.18
$6.91
$15.42
$10.46
$18.33
$11.61
$20.12
$13.67
$14.40
$10.58
$8.29
$6.47
$14.37
$10.15
$14.37
$11.44
$15.45
$12.63
$11.99
$7.81
Service Procedure
1.
Remove the transmission. Refer to Transmission Replacement by your vehicle and engine/transmission RPO in SI.
2.
Remove the 1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing. Refer to the below documents from the ‘Off Vehicle
Repair’ section in order.
a.
Lift Plate and Holding Fixture Installation
b.
Torque Converter Removal
c.
Control Valve Body Cover Removal
d.
Control Valve Body Assembly Removal
e.
Input and Output Speed Sensor Removal
f.
Torque converter Housing with Fluid Pump Assembly Removal
g.
Front Differential Carrier
Removal
h.
Drive and Driven Sprocket, Drive Link, and Park Pawl Removal
i.
Refer to Internal Components Removal in SI, stopping at step 4.
j.
1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing Disassemble
Page 10 of 12
Service Update
N242446290 Transmission Clutch Piston Housing
6675586
Important: It is critical that all parts labeled 591-600 MUST be replaced.
3.
Assemble the provided new parts into the 1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing assembly. Refer to 1Reverse and 1-2-3-4-5-6 Clutch Piston Housing Assemble in SI.
4.
Install the reassembled 1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing in the transmission. Refer to the below
documents from the ‘Off Vehicle Repair’ section in order.
a.
1-Reverse and 1-2-3-4-5-6 Clutch Piston Housing Installation
b.
Output Sun Gear Installation
c.
Drive Sprocket, Driven Sprocket, and Drive Link Cleaning and Inspection
d.
Drive and Driven Sprocket, Drive Link, and Park Pawl Installation
e.
Front Differential Carrier
Cleaning and Inspection
f.
Front Differential Carrier
Installation
g.
Torque Converter and Differential Housing Cleaning and Inspection
h.
Torque Converter Housing with Fluid Pump Assembly Installation
i.
Input and Output Speed Sensor Installation
j.
Control Valve Body Assembly Installation
k.
Control Valve Body Cover Installation
l.
Torque Converter Installation
m. Lift Plate and Holding Fixture Removal
5.
Reinstall the transmission. Refer to Transmission Replacement by your vehicle and engine/transmission RPO in SI.
Dealer Responsibility
Dealers must take the steps necessary to ensure that the service update correction has been made to all involved vehicles
in dealer inventory before selling or dealer-trading the vehicle, but no later than July 31, 2025.
All new, used, GM Certified Pre-Owned (CPO), courtesy transportation vehicles, dealer shuttle vehicles, CarBravo, etc.
in dealers' possession and subject to this field action must be held and inspected/repaired per the service procedure of
this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to
customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Pre-Owned (CPO) vehicles currently in the dealers’ inventory within the SHIFT Digital system will be
de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid
Page 11 of 12
Service Update
N242446290 Transmission Clutch Piston Housing
warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within
the SHIFT Digital system, or once again be used in the Courtesy Transportation Program.
Dealer Reports – For USA & Export
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 12 of 12
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: N242446290-02
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-30
MFR Internal Campaign ID/Software Version: N242446290-02
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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