NHTSA ID Number: 11005306
Manufacturer Communication Number: TSB 24-2199
TSB/Document Date: 2024-07-29
Summary
Some 2024 Edge vehicles equipped with a 2.0L engine and all-wheel drive (AWD) may experience the fuel tank not filling up beyond half-full, hard to start, and/or stalls upon restart after refueling. A malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P04F0, P0451, P0455, and/or P0496 may also be stored in the powertrain control module (PCM). This may be due to a disconnected fuel vapor line inside the fuel tank. To correct the condition, follow the Service Procedure to reattach the fuel tank vapor line inside the fuel tank.
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TSB/Document ID: TSB 24-2199
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
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7/8/24, 12:08 PM
2024 Edge
TECHNICAL SERVICE BULLETIN
2.0L - AWD - Various Driveability Symptoms And/Or Illuminated MIL With
Evaporative Emissions DTCs After A Refuel Event
24-2199
01 July 2024
Model:
Ford
2024 Edge
Engine: 2.0L EcoBoost
AWD
Markets: North American markets only
Issue: Some 2024 Edge vehicles equipped with a 2.0L engine and AWD may experience the fuel tank not filling up
beyond half-full, hard to start, and/or stalls upon restart after refueling. A MIL with DTC P04F0, P0451, P0455, and/or
P0496 may also be stored in the PCM. This may be due to a disconnected fuel vapor line inside the fuel tank. To
correct the condition, follow the Service Procedure to reattach the fuel tank vapor line inside the fuel tank.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• 2024 Edge
• 2.0L
• AWD
• At least one of the following symptoms:
- Fuel tank not filling up beyond half-full
- Hard to start
- Stalls upon restart after refueling
Parts
Service Part
Number
Claim
Quantity
Package
Order
Quantity
Number in
Package
Description
W714265S442
2
1
4
CV6Z-9450-E
1
1
1
Exhaust Gasket
F2GZ-4682-A
3
3
1
Driveshaft To PTU Bolts/Straps
W790063S900
3
1
3
W712154S439
2
1
4
4L3Z-9276AA
1
1
1
CCPZ-3B477B
2
2
1
K2GZ-9D653A
1
1
1
W718188S439
8
2
4
W715448S439
2
1
4
W715624S439
4
1
4
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Exhaust Nut
Driveshaft To Pinion Bolts/Straps
Center Bearing Bolts
Fuel Pump And Sender Unit Ring
Axle Nut
Evaporative Emissions Canister
Wheel Bearing And Hub Retainers
Halfshaft Retaining Clip
Caliper Bracket Support Bolt
1/4
7/8/24, 12:08 PM
2024 Edge
XY-75W-QL
As Needed
As Needed
Motorcraft® Differential Rear Drive Unit Fluid
PM-4-A
As Needed
As Needed
Motorcraft® Metal Brake Parts Cleaner (Compliant With
Low Volatile Organic Compound Requirements As
Required In Some USA States)
PM-4-B
As Needed
As Needed
Motorcraft® Metal Brake Parts Cleaner (Not Compliant
With Volatile Organic Compound Requirements)
Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
As Needed indicates the part is necessary but amount of the part may vary and/or is not a whole number. Parts can
be billed out as non-whole numbers, including less than 1.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service
Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by
the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.
Description
2024 Edge AWD 2.0L EcoBoost: Inspect And Connect Vapor Hose Includes Time To Replace
EVAP Canister And Remove And Install Fuel Pump Sender (Do Not Use With Any Other
Labor Operations)
242199A
Time
4.9
Hrs.
Repair/Claim Coding
Causal Part:
9002
Condition Code: 01
Service Procedure
1. Remove the fuel tank assembly. Refer to the WSM, Section 310-01A, Removal and Installation, Fuel Tank.
2. Remove fuel pump and sender unit. Refer to the WSM, Section 310-10A, Removal and Installation, Fuel Pump
and Sender.
3. Inspect the inside of the fuel tank for a disconnected fuel vapor hose. (Figures 1-2)
Figure 1
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2/4
7/8/24, 12:08 PM
2024 Edge
Figure 2
4. Is the hose disconnected?
(1). Yes - reattach the hose. Proceed to Step 5.
NOTE: Do not reinstall the fuel tank until the EVAP canister has been replaced.
(2). No - reassemble vehicle and refer to the WSM for normal diagnostics outside of this article. Repair is
complete.
5. Replace the EVAP canister. Refer to WSM, Section 303-13A, Removal and Installation, Evaporative Emission
Canister.
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3/4
7/8/24, 12:08 PM
2024 Edge
© 2024 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
https://www.fordtechservice.dealerconnection.com
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