NHTSA ID Number: 11005253
Manufacturer Communication Number: 2024070002
TSB/Document Date: 2024-07-26
Summary
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2022-2023 AMG
SL (232 platform) vehicles, the routing of the 12V battery ground cable may not correspond to current production specifications. In this case, it is possible the ground connection may loosen over time. Should the ground connection loosen, the possibility exists that the convertible soft top may become inoperable, or a "12V battery, voltage too low" message may appear in the instrument cluster.
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TSB/Document ID: 2024070002
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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News Channel Update |
Vehicle Compliance & Analysis
TO: Mercedes-Benz
Dealer Principals, General Managers, FROM: Gregory Gunther, Senior Manager, Vehicle
Sales Managers, Service Managers, Parts Managers
Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification
Check Routing of 12V Battery Ground Cable
DATE: July 12, 2024
MY22-23 AMG
SL (232 platform)
IMPORTANT SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES (1-800-367-6372).
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
News Channel Update |
Vehicle Compliance & Analysis
Service Campaign Launch Notification
Campaign No. :
Campaign Desc. :
2024070002
24P5491113
July 12, 2024
Check Routing of 12V Battery Ground Cable
This is to notify you of the Service Campaign Launch to check the routing of the 12V battery ground cable in 4,932 Model Year
(“MY”) 2022-2023 AMG
SL (232 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on July 12, 2024.
Background
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined
that on certain MY 2022-2023 AMG
SL (232 platform) vehicles, the routing of the
12V battery ground cable may not correspond to current production specifications.
In this case, it is possible the ground connection may loosen over time. Should the
ground connection loosen, the possibility exists that the convertible soft top may
become inoperable, or a "12V battery, voltage too low" message may appear in the
instrument cluster.
Issue
What We’re Doing
MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will
check the routing of the 12V battery ground cable and rework it if necessary.
Parts
The remedy is available and can be performed as necessary.
Vehicles Affected
2022-23
AMG
SL
Vehicle Model Year(s)
Vehicle Model
Vehicle Populations
Total Campaign Population
4,932
Next Steps/Notes
Customer Notification Timeline
Customer letters will not be mailed.
AOMS/SOMS
AOMs – This campaign may generate questions from your dealers.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES
.
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
2
Campaign No. 2024070002, July 2024
TO:
ALL MERCEDES-BENZ
CENTERS
SUBJECT:
Model AMG
SL (232 platform)
Model Year 2022 – 2023
Check Routing of 12V Battery Ground Cable
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain
MY 2022-2023 AMG
SL (232 platform) vehicles, the routing of the 12V battery ground cable may not
correspond to current production specifications. In this case, it is possible the ground connection may
become loose over time. An authorized Mercedes-Benz
dealer will check the 12V battery ground cable and
rework it if necessary.
Prior to performing this Campaign:
VMI must be checked before performing campaigns to verify that the campaign is required on a
specific vehicle. Always check for any other open campaigns and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 4,932 vehicles are affected.
Order No. P-SC-2024070002
2
Check Routing of 12V Battery Ground Cable
Work Procedure
1. Remove load compartment floor in trunk and trim under load compartment floor in trunk.
For basic information, see: AR68.30-P-4621SLY.
2. Disconnect ground line of 12 V on-board electrical system battery.
For basic information, see: AR54.10-P-0051SLY.
Figure 1
Depending on the condition of the vehicle body, the initial state of the ground line (5) and wiring harness (6)
routing may vary. The final routing of the harness must be as shown above (Figure 1) for all vehicles.
P-SC-2024070002
3
3. Loosen nut (Figure 2, 1) at ground point W10 (do not remove the nut completely!).
4. Fasten the two fir tree clips (Figure 2, 2) to the ground line (Figure 2, 5) and to the body as shown.
If the two fir tree clips and cable ties (Figure 2, 2) are fastened to the wiring harness (Figure 2, 6), the cable
ties must be removed and two new cable ties must be installed to fasten the ground line (Figure 2, 5) to the
existing fir tree clips.
5. Install one new fir tree clip (Figure 2, 7) to the body as shown.
6. Fasten ground line (Figure 2, 5) to the new fir tree clip (Figure 2, 7) with a new cable tie (Figure 2, 4).
Figure 2
P-SC-2024070002
4
Figure 3
7. Tighten nut (Figure 3, 1) at ground point W10 with specified torque (9 Nm).
8. Fasten wiring harness (Figure 3, 6) to ground line (Figure 3, 5) with the two omega clips (Figure 3, 3) as shown.
9. Connect ground line of battery of 12 V on-board electrical system.
For basic information, see: AR54.10-P-0051SLY
10. Install load compartment floor in trunk and trim under load compartment floor.
For basic information, see: AR68.30-P-4621SLY
__________________________________________________________________________________________________
P-SC-2024070002
5
Primary Parts Information
Qty.
Part Name
Part Number
1
Fir tree clip
A 000 995 12 90
As required (3)
Cable tie
A 001 995 19 90
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Operation
Code
Number
54 911 13
12-2039
Description
Operations: Route ground line of 12 V on-board electrical system battery
correctly in load compartment floor
Includes: Remove/install load compartment floor, remove/install trim under
load compartment at rear, disconnect/connect ground line of 12 V on-board
electrical system battery
Labor Time
(hrs.)
0.6
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
P-SC-2024070002
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