T-SB-0021-24

Rev1

April 5, 2024

Battery Inspection and Maintenance During PDS
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2025

4Runner, 4Runner HV, 86,
bZ4X, Camry HV, Corolla,
Corolla Cross, Corolla Cross
HV, Corolla Hatchback,
Corolla HV, Crown, Crown
Signia, GR Corolla, Grand
Highlander, Grand
Highlander HV, Highlander,
Highlander HV, Land
Cruiser, Mirai, Prius, Prius
Prime, RAV4, RAV4 HV,
RAV4 Prime, Sequoia HV,
Sienna HV, Supra, Tacoma,
Tacoma HV, Tundra, Tundra
HV

ADDITIONAL INFORMATION

REVISION NOTICE
June 14, 2024 Rev1:
 Applicability has been updated to include 2025 model year 4Runner Hybrid and Crown
Signia vehicles.
Any previous printed versions of this bulletin should be discarded.

© 2024 Toyota Motor Sales, USA

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T-SB-0021-24

Rev1

April 5, 2024

Page 2 of 7

Battery Inspection and Maintenance During PDS
Introduction

A battery in a stored vehicle is subject to conditions that can reduce its performance and service
life. These conditions include storage period, temperature, parasitic drain, and battery load.
Because of these factors, battery inspection and maintenance are required in order to ensure
proper operation and optimal battery life.
Refer to the table below for a definition of terms used in this bulletin.
Table 1.
TERM

ACRONYM / DEFINITION

Conventional Vehicle

A vehicle with only a gasoline engine for propulsion
A vehicle that utilizes a hybrid (HEV), fuel cell (FCEV), plug-in
hybrid (PHEV), or battery electric (BEV) system for propulsion

Electrified Vehicle
State of Charge

SOC

Battery Electric Vehicle

BEV

Hybrid Electric Vehicle

HEV

Fuel Cell Electric Vehicle

FCEV

Plug-in Hybrid Electric Vehicle

PHEV

12V Battery
High Voltage Battery

Standard 12V battery used to power electrical systems separate
from high voltage components
HV Battery used to power the electrified vehicle

Electrified vehicles are equipped with two types of batteries, a High Voltage (HV) battery and a
12V battery. Conventional vehicles are equipped with only a 12V battery.
As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or
failed batteries due to lack of maintenance. It is the dealer’s responsibility to maintain the specified
State-Of-Charge (SOC) of the vehicle’s battery while in stock and ensure proper SOC at delivery.
To reduce customer service concerns due to an undercharged battery, ALL dealers should test
the 12V battery and recharge, if necessary, no more than 48 hours before delivery to
the customer.
CAUTION
Refer to the precautions listed in the DSS-5000 Instruction Manual and DCA-8000 Instruction
Manual located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.

© 2024 Toyota Motor Sales, USA

T-SB-0021-24

Rev1

April 5, 2024

Page 3 of 7

Battery Inspection and Maintenance During PDS
Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

–

–

–

–

Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)

PART NUMBER

QTY

DSS-5000 Battery Diagnostic Tool*

DSS-5000P T

1

DCA-8000 Battery Diagnostic Tool*

DCA-8000P T

1

*Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335 or by visiting
Home – Service Resources – Toyota Special Service Tools (SSTs).

REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVi*
Techstream 2.0
Techstream Lite

PART NUMBER

QTY

TSADVUNIT
ADE

Techstream Lite (Green Cable)

TS2UNIT
TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 GTS+ Software version 2024.02.004.02 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.

© 2024 Toyota Motor Sales, USA

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T-SB-0021-24

Rev1

April 5, 2024

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Battery Inspection and Maintenance During PDS
Battery Inspection Procedure

Test the 12V battery using the DSS-5000 Battery Diagnostic Tool’s PDI mode or the DCA-8000
Battery Diagnostic Tool’s PDS/PDI mode. ALWAYS perform the battery test directly on the battery
terminals, avoid testing the 12V battery using alternate charging posts or grounds.
NOTE
 ALL vehicles MUST be inspected and charged no more than 48 hours BEFORE delivery to
the customer.
 Ensure ALL doors stay closed and lights remain OFF during battery testing and charging.
 For details on how to use the battery diagnostic station, refer to the DSS-5000 Instruction Manual and
DCA-8000 Instruction Manual located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.

NOTICE
For vehicles equipped with a 12V battery and an HV battery, the DSS-5000 and
DCA-8000 Battery Diagnostic Tool is to be used ONLY on the 12V battery.

Battery Inspection Results

The PDS/PDI mode was developed to confirm the battery's State of Charge (SOC) to ensure the
proper operation and optimal battery life. The DSS-5000 will check the battery's SOC and
recommend charging when necessary. The DCA-8000 will check the battery's SOC and
automatically charge the battery. Once the PDS/PDI mode completes, proceed with one of the
procedures below according to the battery condition results.
DSS-5000 Results

1. "PDS/PDI Complete" Return the battery to service.
2. "PDS/PDI In-complete" Fully charge the battery using the DCA-8000 in PDS/PDI mode.
3. If the PDS/PDI mode detects a battery concern, test the battery using the DCA-8000 in
Advanced Battery Test mode.
DCA-8000 Results

1. "PDS/PDI Complete" Return the battery to service.
2. If the PDS/PDI mode detects a battery concern, test the battery using the DCA-8000 in
Advanced Battery Test mode.

© 2024 Toyota Motor Sales, USA

T-SB-0021-24

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April 5, 2024

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Battery Inspection and Maintenance During PDS
Battery Replacement Procedure

If a vehicle battery needs to be replaced for a
warrantable condition, complete a Warranty
Battery Label and affix it to the failed battery for
proper warranty parts and claim processing.
Include the Vehicle Identification Number
(VIN) and warranty code on the Warranty
Battery Label.

Figure 1.

Periodic Battery Maintenance

In addition to this pre-delivery battery test, periodic battery maintenance is still required for stored
vehicles. If your dealership is in an area subject to extreme temperatures (hot or cold), periodic
maintenance may need to be performed more frequently.
If the vehicle is stored for over 30 days, refer to T-SB-0023-24, Long-Term Vehicle
Storage Guidelines.
To reduce parasitic battery drain on vehicles (other than the Mirai) that are placed in storage for
one week or more, the negative (–) battery cable should ALWAYS be disconnected to reduce
battery discharge. When the negative (–) battery cable is reconnected, check and reset electrical
components, such as the clock, radio, etc., and re-initialize ALL applicable systems/functions.
Refer to the appropriate model and year Repair Manual for torque specifications:
Repair Manual – Maintenance – Battery – Installation.

© 2024 Toyota Motor Sales, USA

T-SB-0021-24

Rev1

April 5, 2024

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Battery Inspection and Maintenance During PDS
Maintenance for HV Battery During PDS (HEV, FCEV, and PHEV models)

The SOC of the HV battery may have gradually decreased during the time the vehicle was being
transported to your dealership. To prevent the HV battery from deteriorating, perform the following
maintenance service at the time of PDS.
Charging the HV Battery

1. Park the vehicle in open air or connect the
exhaust extraction hose to the exhaust pipe.

Figure 2.

2. Apply the parking brake.
3. With the brake pedal depressed, select the
power switch to the “START” mode, and
check that the “READY” light in the
combination meter illuminates when the
hybrid system starts (the “READY” light
is ON).
4. Turn off all lights and accessories.
5. Check that the shift lever is in the
“P” position.
6. Keep the “READY” light on and charge the
HV battery for 30 minutes.
NOTE
 If the amount of charging energy is small, the display may NOT indicate the energy flow.
 Ensure there is a sufficient amount of fuel for the vehicle to run for at least 30 minutes.

HINT
The HV battery can also be charged by driving the vehicle for 30 minutes.

© 2024 Toyota Motor Sales, USA

T-SB-0021-24

Rev1

April 5, 2024

Page 7 of 7

Battery Inspection and Maintenance During PDS
Maintenance for HV Battery During PDS (BEV models)

BEV models store electricity received via an external power source in the HV battery. The SOC of
the HV battery may have gradually decreased during the time the vehicle was being transported
to your dealership reducing vehicle range. To prevent the HV battery from fully discharging,
perform the following procedure at the time of PDS to maintain the charge level of the HV battery.
1. If the warning light is displayed ON within the combination meter, charge the HV battery via the
AC charging method.
Table 2.
CONNECTED
POWER SOURCE

Charging Voltage
Charging Current
Charging Time

CHARGER
DC CHARGING

Avoid using
DC charger
for supplementary
charging during
long-term storage,
prefer AC charging

AC CHARGING CABLE

AC CHARGING

AC 220 – 230 V
32 A

16 A

8 – 10 A

Approximately
30 Minutes

Approximately
60 Minutes

Approximately
90 Minutes

2. After charging has been completed, verify the HV battery warning light is OFF before storing
the vehicle long-term. If the HV battery warning light is still ON after charging, repeat the
charging process.
NOTE
 Model specific information for charging the HV battery, charging equipment, and charging method
can be referenced from the vehicle’s owner’s manual. Avoid using the DC charger for
supplementary charging during PDS.
 For additional vehicle care points, reference the model specific PDS bulletin and PDS check sheet.
 Refer to T-SB-0023-24, Long-Term Vehicle Storage Guidelines when the vehicle is to be stored
for more than 30 days at the dealership.

© 2024 Toyota Motor Sales, USA