NHTSA ID Number: 11005028
Manufacturer Communication Number: T-SB-0011-24 Rev1
TSB/Document Date: 2024-07-23
Summary
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories. •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures that apply specifically to 2024 model year Land Cruiser vehicles. Refer to T-SB-0029-23, the universal Check Sheet that contains PDS steps that apply to all 2024 model year Toyota vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to T-SB-0039-23, Long-Term Vehicle Storage Guidelines
T-SB-0011-24
Rev1
February 27, 2024
2024 Land Cruiser Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2024
Land Cruiser
ADDITIONAL INFORMATION
REVISION NOTICE
June 07, 2024 Rev1:
The Required Tools & Equipment and Check Torque of Wheel Fasteners sections have
been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories.
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker prior to delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2024 model year Land
Cruiser vehicles.
Refer to T-SB-0029-23, the universal Check Sheet that contains PDS steps that apply to all 2024
model year Toyota vehicles. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, refer to T-SB-0039-23, Long-Term Vehicle
Storage Guidelines.
© 2024 Toyota Motor Sales, USA
Page 1 of 8
T-SB-0011-24
Rev1
February 27, 2024
Page 2 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Table of Contents
Warranty Policy ....................................................................................................................... 3
Warranty Information ............................................................................................................... 3
Required Tools & Equipment ................................................................................................... 3
D/C Cut Fuse Installation ......................................................................................................... 4
Front License Plate and Mounting Bracket Installation* ........................................................... 5
Check Torque of Wheel Fasteners .......................................................................................... 6
Tire Pressure Warning System (TPWS) Initialization ............................................................... 7
Seating Position Control ECU Initialization* ............................................................................. 7
Head Unit System Reset ......................................................................................................... 7
Customize ACC Function ........................................................................................................ 8
Dealer Contact Information for Call Dealer Head Unit Function* .............................................. 8
Navigation — Set Date & Time by GPS ................................................................................... 8
*If applicable.
© 2024 Toyota
Motor Sales, USA
T-SB-0011-24
Rev1
February 27, 2024
Page 3 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during the PDS, the required service
should be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
PDS Check Sheet in the customer’s file. If you cannot produce a completed form for each
retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be
subject to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
Land Cruiser
1.0
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ software version 2024.01.002.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.
© 2024 Toyota
Motor Sales, USA
1
T-SB-0011-24
Rev1
February 27, 2024
Page 4 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (30A) into its original location
and confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (30A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (30A) in the relay block as shown.
Figure 1.
1
2
1
Relay Block
2
Remove the D/C Cut Fuse (30A)
3
Install the D/C Cut Fuse (30A) (Original Location)
3
NOTE
With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
that there are NO malfunctions.
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to T-SB-0024-23, Battery Maintenance During PDS, for battery
maintenance information.
© 2024 Toyota
Motor Sales, USA
T-SB-0011-24
Rev1
February 27, 2024
Page 5 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license mounting plate bracket and two self-tapping screws are loaded in the vehicle at
the assembly plant. Follow this procedure to install the front license plate mounting bracket and
front license plate in states where it is required by law.
1. Align holes “A” of the mounting bracket with
the dimples on the front bumper.
Figure 2.
B
NOTE
Holes “A” are used for installation of the
front license plate mounting bracket to the
front bumper.
Holes “B” are used to install the license
plate onto the mounting bracket.
A
2. Screw the two self-tapping screws directly into
the dimples to install the front license plate
mounting bracket.
2
1
NOTICE
Do NOT pre-drill holes in the dimples.
Do NOT overtighten the
self-tapping screws.
3
1
Mounting Bracket
2
Dimples
3
Self-tapping Screws
© 2024 Toyota Motor Sales, USA
T-SB-0011-24
Rev1
February 27, 2024
Page 6 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Install the front license plate to the mounting bracket at holes “B” using two non-corroding
bolts with the following dimensions:
Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
Figure 3.
Figure 4.
2
1
1
2
1
Length
1
2
Diameter
2
Front License Plate
Check Torque of Wheel Fasteners
Using a calibrated torque wrench, verify the wheel fasteners on each wheel are tightened to the
specified torque listed in the Repair Manual.
2024 Land Cruiser:
General – Maintenance – Tire and Wheel – Installation
NOTICE
Do NOT continue to tighten past specified torque.
© 2024 Toyota
Motor Sales, USA
T-SB-0011-24
Rev1
February 27, 2024
Page 7 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire
does have a TPWS sensor.
2024 Land Cruiser:
Suspension – Tire Pressure Monitoring – Tire Pressure Warning Receiver – Initialization
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using GTS+ and select the compensation tire pressure checkbox.
Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when
the tires are cold.
Seating Position Control ECU Initialization
Refer to the applicable Repair Manual for the seating position control ECU
initialization procedure (procedure 2).
2024 Land Cruiser:
Vehicle Interior – Seat – Front Power Seat Control System (w/ Memory) – Registration
Head Unit System Reset
Prior to vehicle delivery, please confirm that the welcome screen with language options appears
on the head unit display when ignition is switched to the ON position. There may be instances
where the welcome screen with language options may not properly appear on the head
unit display.
If the welcome screen showing language options is not displayed, complete the following steps:
1. Select the Settings option (gear icon).
2. Scroll down and select the Info & Security option.
3. The System Reset dialogue box will appear. Select Reset to confirm the resetting of system.
4. Confirm that the welcome screen with language options is now displayed.
© 2024 Toyota
Motor Sales, USA
T-SB-0011-24
Rev1
February 27, 2024
Page 8 of 8
2024 Land Cruiser Pre-Delivery Service (PDS)
Customize ACC Function
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
3. Change the setting to OFF.
Dealer Contact Information for Call Dealer Head Unit Function
Refer to the Multimedia System Owner’s Manual to add dealer contact information.
2024 Land Cruiser:
Section 2-8 Vehicle settings – Setting dealer information
Navigation — Set Date & Time by GPS
Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.
© 2024 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0011-24 Rev1
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-07
MFR Internal Campaign ID/Software Version: T-SB-0011-24 Rev1
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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