NHTSA ID Number: 11004658
Manufacturer Communication Number: TSB 24-010
TSB/Document Date: 2024-07-12
Summary
TSB ( Technical Service Bulletin) - 1. Inadequate glycol flow rate for Heating system operation. 2. Excessive water flow rate affecting water heating system to keep up with demand. Instructions on how to repair both issues related to the water heater system.
Binar Timberline – Water Heater Circulation &
Water Flow Restrictor
Bulletin Type:
TSB
Bulletin #(s):
24-010
Job Code(s):
9803608
Flat Rate(s):
9803608 1.5 HR Water Heater
Circulation and Flow Restrictor
Repair
Incident:
Affected Units:
Publication Date:
July 2024
Make(s):
Model(s):
Condor 22T
Granite Ridge 22T
Model Year(s):
2024-2025
1. Inadequate glycol flow rate for system operation.
2. Excessive water flow rate affecting water heating system to keep up with
demand.
2024-2025 Jayco
Condor (22T); 2024-2025 Entegra
Coach Granite Ridge (22T) units
built with Binar Timberline System.
Parts Kit #: 24-010JM
Parts Kit:24-010JM
Misc. Tools & Supplies:
Water Heater System Circulation
1 - PUMP,COOL CIRCL
1 – HARNESS,WIRE JMPR PMP CIRCL
4 - ELBOW,BRS .75 BARB
1 - HOSE,RBR .75 W/U 96" BLK
5 - CLAMP,HOSE 27MM
Water Restrictor Valve
1 – RESTRICTOR,INLINE NEOPERL 1.0 GPM .50FPT TO .50MPT
1 – ADAPTER,BRS .50FIPX.50MIP THD 28196L
Screw gun with square bit
Hose Clamp Pliers
Hose Cutters
Extension
Pliers
PEX Cinch Crimper Tool
Teflon Tape
Parts Return Information: N/A
24-010_TSB Timberline Water Heater
July 2024
Page 1 of 5
Binar Timberline – Water Heater System Circulation Repair
1. Place a clean 5 gallon bucket under the heater burner located
under the vehicle behind the rear passenger wheel well.
Remove
Hoses
2. Using clamp pliers, loosen the clamps and slide up the hose for
both burner connections.
3. Carefully remove the hoses from the heater burner and allow
the system to completely empty into the bucket. (Figure 1)
Fig. 1
4. Prep the new coolant hose and
auxiliary circulation pump
assembly. Using clamp pliers:
A. Uncoil supplied coolant
hose and cut it
approximately in half.
B. Install to the top side of
the coolant pump. (Figure
2)
C. At the opposite end of the
cut coolant hose, cut the
hose to create a 90
degree bend with
approximately 3-4 inches
on each side. (Figure 3)
Fig. 2
Fig. 3
D. Install the smaller piece of coolant hose to connect the first fan to the opposite end of the coolant
pump. Secure with clamps. (Figure 4)
24-010_TSB Timberline Water Heater
July 2024
Page 2 of 5
E. Providing a smooth arc without kinks, cut the coolant hose to length and connect to the heat
exchanger. (Figure 5)
5. With the system emptied, inspect the coolant hose
connection from the fans to the tank. If there is any
kinking in the hose (Figure 6):
A. Using clamp pliers, loosen the clamp at the tank
and remove the hose connection.
B. Install a 2 inch piece of hose to the tank.
C. Install a 90 degree brass elbow to the hose.
D. Cut to length and install the previously installed
hose to the other side of the 90 degree brass
elbow.
Kinked
Hose
Fig. 6
6. Install the auxiliary circulation pump jumper harness:
A. Plug in one end of the supplied auxiliary circulation pump jumper harness to the pump.
B. Route the jumper harness to the previously installed pump.
C. Un-plug the harness connection from the pump and plug into the jumper harness.
D. Plug in the remaining plug connection from the jumper harness to the previously installed pump.
7. With the second pump installed, re-secure the hoses and hose clamps to the heater burner.
SYSTEM FILLING & PURGING INSTRUCTIONS
1. In the Settings (Figure 7), select the Pump Override option. By selecting
the Pump Override, the coolant pump will run for 10 minutes and purge
air from the coolant system.
Fig. 7
2. With all coolant hoses connected and free from kinks, fill the Timberline
tank with 1 gallon of antifreeze.
3. With the system purged, fill the Timberline tank with a second gallon of
antifreeze.
24-010_TSB Timberline Water Heater
July 2024
Page 3 of 5
System Verification:
1. Heat and Hot Water: verify the system is functioning correctly by selecting the burner and the hot water
options. (Figure 8) Let the system run for 15 minutes. In the Settings Service Info (Figure 9), the Tank
Temp, Heater Temp and Heat Exchanger should reach about 120 degrees and start producing heat and hot
water.
Hot Water
Burner
Settings
Fig. 8
Fig. 9
Electrical Element
Adding Water Flow Restrictor
1. In the rear storage compartment,
open the rear passenger side
compartment door.
2. Using a screw gun with square bit,
remove the ventilation grill. (Figure
10)
Fig. 10
24-010_TSB Timberline Water Heater
July 2024
Page 4 of 5
3. Viewing through the ventilation hole, locate
the water mixing valve.
Fig. 11
4. Using a screw gun with square bit on an
extension, remove the clamp securing the
mixing valve.
5. Access to the fitting may require access
from the ventilation hole and the plumbing
access (Black door).
6. Install the water restrictor valve: (Figure 11)
A. Remove the hot water (red hose)
elbow connection from the bottom
of the water mixing valve.
B. Add Teflon tape around the threads
of the water restrictor valve.
C. Install the water restrictor valve to
the elbow connector.
D. Add Teflon tape around the threads
of the union connector installed to
the bottom of the water
mixing valve.
Union Connector
E. Install the opposite end of
the restrictor valve to the
Water Restrictor
union connector.
Valve
Elbow Connector
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco
designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
24-010_TSB Timberline Water Heater
July 2024
Page 5 of 5
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TSB/Document ID: TSB 24-010
Replacement Service Bulletin Number:
MFR Communication Date: 2024-07-11
MFR Internal Campaign ID/Software Version: 24-010
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System: Heating and Hot Water System
MFR Component Subsystem:
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