NHTSA ID Number: 11003655
Manufacturer Communication Number: 2074063/1
TSB/Document Date: 2024-07-06
Summary
Software update to 0042 / 07D2 (Driver door control module) and 0052 / 07D3 (Passenger door control module) - SC24/16. Technical background: The rear door strikers require checking for correct alignment and adjustment (if required) Software updates must also be applied to following control modules on vehicles which are specified with the power door function: • Driver door control module (Diagnostic address 0042 / 07D2) And • Passenger door control module (Diagnostic address 0052 / 07D3)
Field campaign
Topic
Market
area
Software update to 0042 / 07D2 (Driver door control module) and 0052 / 07D3 (Passenger door control module) - SC24/16
Australia E04 Bentley
rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America
(6E05)
Bentley
Brand
Transaction
2074063/1
No.
Campaign
ED09
number
Note
Type
US code
Vehicle data
Bentayga Extended Wheel Base
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZV1* 2024 E
*
*
*
Chassis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
SJA
*
*
*
R C
012458 026465
Documents
Document name
master.xml
sc2416vinlist.pdf
ED09
SC24/16
Notes
Repair instructions
Technical background
The rear door strikers require checking for correct alignment and adjustment (if required)
Software updates must also be applied to following control modules on vehicles which are specified with the power door function:
•
Driver door control module (Diagnostic address 0042 / 07D2)
And
•
Passenger door control module (Diagnostic address 0052 / 07D3)
Note: 07D2 / 07D3 are subsystems of 0042 and 0052
Hint: Updates cannot be conducted to the door control modules alone therefore the following control modules will also be updated sequentially
once the applicable SVM code has been applied:
0019 - Gateway control module
0046 - Convenience system control module
0075 - Emergency call module and communication control module
07D2 - Power close door module (subsystem of 0042)
07D3 - Power close door module (subsystem of 0052)
CAUTION
NOTE TO PRODUCT SUPPORT: On receipt of a qualifying DISS query please second level the query to Diagnostics and
await feedback before responding to the retailer
DO NOT CONDUCT THE SOFTWARE UPDATE UNTIL APPROVAL HAS BEEN GIVEN VIA THE OPEN DISS QUERY
Or
Should the Software version already be 0450, the software is at the latest level, in this scenario the operative should confirm
the rear strikers are aligned as detailed within the Work section and then conduct all remaining instruction from Step 8
Remedy
The instructions within the Work section must be conducted to completion
Customer notification
Please ensure all applicable instructions are conducted at the nearest opportunity, make a note of the required action on the workshop order
before it is signed by the customer
If it is omitted to perform the work required during a workshop visit, the customer should be notified immediately
You should also pass on this information to your new and used car sales departments so that affected vehicles are checked and repaired
immediately
Warranty accounting instructions
Warranty type
710 or 790
Damage service number ED09
Damage code 00 66
Criterion ID 01
NOTICE
Time to conduct the Software Version Management (SVM) updates (Software Version at 0430 or 0440 - All Steps 1 - 9 )
Labour operation code 01 51 00 00
Time
As per ODIS log Must not exceed 170 Time units
Time to only conduct Steps 1,2,7,8 and 9 (Software version already at 0450 )
Labour operation code 64 38 50 05
Time
20 Time units
Time to adjust (x1) striker (see note below)
Labour Operation Code 58 25 15 00
Time 10 TU
Time to adjust (x2) strikers (see note below)
Labour Operation Code 58 25 16 00
Time 20 TU
Photographs must be attached to a non technical DISS query titled - SC24/16 Striker alignment. In the event a non technical
DISS query is not raised (with photographs attached) the warranty claim for striker alignment will be cancelled
Genuine parts
Not applicable
Parts supply
Not applicable
Parts despatch control
Not applicable
Repair instructions
Notes
Technical background
The rear door strikers require checking for correct alignment and adjustment (if required)
Software updates must also be applied to following control modules on vehicles which are specified with the power door function:
•
Driver door control module (Diagnostic address 0042 / 07D2)
And
•
Passenger door control module (Diagnostic address 0052 / 07D3)
Note: 07D2 / 07D3 are subsystems of 0042 and 0052
Hint: Updates cannot be conducted to the door control modules alone therefore the following control modules will also be updated sequentially
once the applicable SVM code has been applied:
0019 - Gateway control module
0046 - Convenience system control module
0075 - Emergency call module and communication control module
07D2 - Power close door module (subsystem of 0042)
07D3 - Power close door module (subsystem of 0052)
CAUTION
NOTE TO PRODUCT SUPPORT: On receipt of a qualifying DISS query please second level the query to Diagnostics and
await feedback before responding to the retailer
DO NOT CONDUCT THE SOFTWARE UPDATE UNTIL APPROVAL HAS BEEN GIVEN VIA THE OPEN DISS QUERY
Or
Should the Software version already be 0450, the software is at the latest level, in this scenario the operative should confirm
the rear strikers are aligned as detailed within the Work section and then conduct all remaining instruction from Step 8
Check
If the vehicle is not already listed as repaired in “Repair history" (in Elsa pro), check for the presence of the yellow paint completion mark as
shown within the Identification section
If neither are evident please conduct the instructions within the Work section to completion
Genuine parts
Not applicable
Work
NOTICE
CAUTION
Or
Should the strikers be centrally aligned, the operative should conduct all onward instructions from
step 1
Rear door striker alignment check / adjustment instructions (if required)
Figure 1
•
Loosen but do not remove the fixings (Figure 2)
Figure 2
•
Referring to Figures 3 and 4 - Adjust the position of the striker (1) so it is located centrally in
the door latch (2)
Figure 3
Figure 4
•
Once the strikers are aligned, the operative must take a photograph which clearly shows
correct alignment
Hint: The photographs must be attached to a non technical DISS query titled SC24/16 Striker alignment
CAUTION
ODIS will automatically default to DoIP when the Bentley ODIS-S Brand version is 2.32.3 (Or later)
WARNING
WARNING: DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA THE CAN
NETWORK, ONLY DoIP SHOULD BE USED WHEN PERFORMING THIS UPDATE
CAUTION
Figure 5
Software identification procedure
1) Select and run Guided Fault Finding
2) Referring to the example shown in Figure 6 - Navigate to the front driver door module (0042 / J386) > Guided Functions > Read identification
data
•
Repeat for the front passenger door module (0052 / J387)
6
CAUTION
NOTE TO PRODUCT SUPPORT: On receipt of a qualifying DISS query please second level the query to Diagnostics and
await feedback before responding to the retailer
DO NOT CONDUCT THE SOFTWARE UPDATE UNTIL APPROVAL HAS BEEN GIVEN VIA THE OPEN DISS QUERY
Or
Should the Software version already be 0450, the software is at the latest level, in this scenario the operative should conduct
the instructions within the Work section from Step 8 to completion
Software Version Management - Software level at 0430 or 0440
•
The closed-circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger to the vehicle. For
further information refer to the Repair manual
•
During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc) ensure the main light switch is set
to ‘off’
•
Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool) ONLY in USB
operation or the cable-connected VAS 5055 for the reprogramming (updating) of control units. If these units are not available, the diagnosis
interface VAS 5054 (A) can also be used in USB mode
•
Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control units
CAUTION
•
The operative MUST have previously raised a DISS query and been given permission to conduct the update
Or
•
Should the Software version already be 0450 the operative must go to Step 8
3) Referring to Figure 7 - Within the Special functions tab select SVM - Code Input (A) then select Perform test (B)
Figure 7
4) On the next screen enter SVM code 4V1BIL53 and select Adopt (Figure 8)
Figure 8
5) On the following screen, confirm the code is correct and select Yes
•
All control modules will be interrogated
IMPORTANT: The control modules will automatically be updated sequentially in the order shown below
0019 - Gateway control module
0046 - Convenience system control module
0075 - Emergency call module and communication control module
07D2 - Power close door module (subsystem of 0042)
07D3 - Power close door module (subsystem of 0052)
•
The SVM action will then take place
6) Follow all on screen prompts until program end
7) On completion - Switch off the ignition
•
Remove the diagnostic interface from the OBD port
•
Switch off and remove the battery charger from the vehicle
•
Close the bonnet, boot and all doors
•
Lock the vehicle
•
Wait 5 minutes to allow the vehicle to go into bus silence
•
When 5 minutes has elapsed, unlock the vehicle and open the driver’s door
•
Switch on the ignition
8) Left hand rear door (LHR)
•
Open the LHR door
•
Sit on the LHR seat HINT: Ensure a suitable cover is used to protect the seat
CAUTION
•
The RHF - LHF and RHR doors must all be closed
•
The tailgate must be closed
•
All windows must be closed
•
Referring to Figure 9 - Press and hold the left DOOR CLOSE button
Figure 9
•
Check the LHR door fully closes and latches (including soft close operation) without the requirement to press the button a second time
•
Once fully closed/latched - Fully reopen the LHR door
•
Repeat the power close operation (x2) times (x3 in total)
NOTICE
However
In the event there are no power door close/latch operational issues and the power door could be power closed x3 times
without any issues the operative must conduct the remaining instructions to completion
Right hand rear door (RHR)
• Open the RHR door
•
Sit on the RHR seat HINT: Ensure a suitable cover is used to protect the seat
CAUTION
•
The RHF - LHF and LHR doors must be closed
•
The tailgate must be closed
•
All windows must be closed
•
Referring to Figure 9 - Press and hold the right DOOR CLOSE button Check the RHR door fully closes and latches (including soft close
operation) without the requirement to press the button a second time
•
Once closed/latched - Fully reopen the RHR door
•
Repeat the power close operation (x2) times (x3 in total)
NOTICE
However
In the event there are no power door close/latch operational issues and the power door could be power closed x3 times
without any issues the operative must conduct Step 9
9) Apply a yellow paint completion mark on the underside of the left hand rear door harness grommet (Figure 10)
Figure 10
Identification
Yellow paint completion mark at the location shown in Figure 10
Repair instructions
Notes
SJAH614V3RC012458
SJAH614V4RC012534
SJAHT2ZV5RC012730
SJAH614V8RC012732
SJAH614VXRC012733
SJAHV14V7RC015723
SJAHT14V3RC015739
SJAHV14V2RC015774
SJAHV14V6RC015776
SJAHV14V1RC015782
SJAHT2ZV8RC015783
SJAHV14V9RC015786
SJAHV14V0RC015787
SJAHT2ZV9RC015792
SJAHV14V7RC019139
SJAHT2ZV8RC019140
SJAHB14V9RC020401
SJAHB14V0RC020402
SJAHT14VXRC020405
SJAHB14V1RC020411
SJAHT2ZV9RC020412
SJAHB14V2RC022040
SJAHT2ZVXRC022041
SJAHT2ZV1RC022042
SJAHP14V6RC022043
SJAHP14V8RC022044
SJAHB14V1RC022045
SJAHB14V3RC022046
SJAHB14V5RC022047
SJAHB14V7RC022048
SJAHP14V0RC024838
SJAHT2ZV8RC024841
SJAHB14V8RC024990
SJAHT2ZV7RC024992
SJAHT2ZV0RC024994
SJAHT2ZV4RC025002
SJAHP14V2RC025005
SJAHT2ZV1RC025006
SJAHT2ZV5RC025008
SJAHT2ZV3RC025010
SJAHT2ZV0RC025014
SJAHB14V2RC025018
SJAHT2ZVXRC025019
SJAHT2ZV8RC025021
SJAHT2ZV0RC025028
SJAHT2ZV9RC025030
SJAHT2ZV6RC025034
SJAHP14V2RC025036
SJAHT2ZV5RC025039
SJAHT2ZV5RC025042
SJAHT2ZV7RC025043
SJAHT2ZV2RC025046
SJAHT2ZV6RC025048
SJAHT2ZV6RC025051
SJAHT2ZV1RC025054
SJAHT2ZV7RC025057
SJAHB14V3RC025058
SJAHB14V9RC025064
SJAHT2ZV8RC025066
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SJAHT2ZV3RC025069
SJAHT2ZV1RC025071
SJAHT2ZV6RC025079
SJAHT2ZV8RC025083
SJAHB14V8RC025086
SJAHT2ZV7RC025088
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TSB/Document ID: 2074063/1
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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