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NHTSA ID Number: 11003641

Manufacturer Communication Number: L-SB-0020-24

TSB/Document Date: 2024-07-06


Summary

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.


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TSB/Document ID: L-SB-0020-24

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-19

MFR Internal Campaign ID/Software Version: L-SB-0020-24

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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L-SB-0020-24

April 19, 2024

Iron Particle Rust Contamination Repair
Service
Category

Vehicle Exterior
Market USA and

Section

Mexico

Exterior Panels/Trim

Applicability
YEAR(S)

MODEL(S)

1990 - 2025

CT200H, ES250, ES300,
ES300H, ES330, ES350, GS
F, GS200T, GS300, GS350,
GS400, GS430, GS450H,
GS460, GX460, GX470,
GX550, HS250H, IS F,
IS200T, IS250, IS250C,
IS300, IS350, IS350C,
IS500, LC500, LC500C,
LC500H, LFA, LS400,
LS430, LS460, LS500,
LS500H, LS600H, LX450,
LX470, LX570, LX600,
NX200T, NX250, NX300,
NX300H, NX350, NX350H,
NX450H+, RC F, RC200T,
RC300, RC350, RX300,
RX330, RX350, RX350H,
RX400H, RX450H,
RX450H+, RX500H,
RZ300E, RZ450E, SC300,
SC400, SC430, TX350,
TX500H, TX550H+, UX200,
UX250H, UX300H

ADDITIONAL INFORMATION

SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin Nos. L-BO014-90
and L-PA001-05.
 The entire bulletin has been updated.
Service Bulletin Nos. L-BO014-90 and L-PA001-05 are obsolete and any printed versions should
be discarded.

© 2024 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

Page 1 of 4

L-SB-0020-24

April 19, 2024

Page 2 of 4

Iron Particle Rust Contamination Repair
Introduction

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from
railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This
type of contamination can be identified by the presence of small, red or brown particles on the
paint surface. These particles are often difficult to see on dark color paints but can be easily felt
when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow
the Repair Procedure in this bulletin to clean vehicles that may have been subjected to
contamination by airborne iron particles such as rail dust during rail transportation or extended
storage near industrial areas.

Warranty Information
For USA and Mexico Markets
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

© 2024 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0020-24

April 19, 2024

Page 3 of 4

Iron Particle Rust Contamination Repair
Required Tools & Equipment
REQUIRED TOOLS & MATERIAL

QUANTITY

Meguiar's D2002 Iron Removing Spray Clay (or Equivalent)

1

Rubber Gloves, Aprons, Boots
Eye Protection
As Needed
Sponges or Wash Mitts
Pail or Bucket

General Precautions
CAUTION
Meguiar's D2002 Iron Removing Spray Clay (or equivalent) is a corrosive material. Appropriate
personal protection equipment MUST be worn to protect persons performing the contamination
removal procedure. Refer to the precautions on the product label prior to use.

NOTICE
 Under NO circumstances should contamination removal be performed in direct sunlight or
contamination removal solution be allowed to dry on vehicle surfaces, as staining of plastic,
rubber, or painted parts may result.
 Because of the abrasiveness of these small iron particles, polishing or buffing procedures
should NOT be attempted to repair the paint surface of an affected vehicle. This will result in
further paint damage and detract from vehicle appearance.
 Consult local or state regulations regarding the handling, use, and disposal of Meguiar's D2002
Iron Removing Spray Clay (or equivalent) prior to use.

© 2024 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

L-SB-0020-24

April 19, 2024

Page 4 of 4

Iron Particle Rust Contamination Repair
Repair Procedure

1. Move vehicle out of direct sunlight.
2. Rinse the vehicle with cool water.
3. Wash with liquid car wash detergent.
4. Rinse again thoroughly with cool water.
5. Dilute the cleaner concentrate with water to achieve a 1:8 ratio for painted surfaces.
NOTICE
Use the recommended dilution ratio when applying to ANY other surface.

6. Apply the diluted cleaner so that it evenly covers the affected area.
NOTICE
Use an appropriate mitt or sponge to agitate the surface.

7. Thoroughly rinse the vehicle with cool water.
8. Inspect the vehicle carefully, both visually and by feel, to determine if ALL iron particles
have been removed.
NOTE
Repeat the wash several times if necessary to achieve complete removal of the particles.

9. Dry the vehicle with a soft terry cloth towel and apply a non-abrasive, non-silicone glaze
to obtain a high-gloss finish.

© 2024 LexuseBay logo, a division of ToyotaeBay logo Motor Sales, USA

1


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