NHTSA ID Number: 11003625
Manufacturer Communication Number: T-SB-0031-24
TSB/Document Date: 2024-07-06
Summary
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are, and have always been, a major focus for Toyota
. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures that apply specifically to 2025 model year Camry Hybrid vehicles. Refer to T-SB-0028-24, the universal Check Sheet that contains PDS steps that apply to all 2025 model year Toyota vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to T-SB-0023-24, Long-Term Vehicle Storage Guidelines.
T-SB-0031-24
April 12, 2024
2025 Camry HV Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2025
Camry HV
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
•
•
•
•
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are, and have always been, a major
focus for Toyota. To help remind customers that regular service is essential to the proper
maintenance of the vehicle, dealers are required to install a service reminder sticker before
delivery. By doing this, customers will be reminded to return to your dealership for service. Your
current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection
and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2025 model year Camry
Hybrid vehicles.
Refer to T-SB-0028-24, the universal Check Sheet that contains PDS steps that apply to all
2025 model year Toyota vehicles. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, refer to T-SB-0023-24, Long-Term Vehicle
Storage Guidelines.
© 2024 Toyota Motor Sales, USA
Page 1 of 9
T-SB-0031-24
April 12, 2024
Page 2 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Table of Contents
•
Warranty Policy .......................................................................................................................3
•
Warranty Information ...............................................................................................................3
•
Required Tools and Equipment ...............................................................................................3
•
D/C Cut Fuse Installation .........................................................................................................4
•
Front License Plate and Mounting Bracket Installation* ...........................................................5
•
Installation Procedure (Type A) ..........................................................................................5
•
Installation Procedure (Type B) ..........................................................................................6
•
Front Wheel Opening Extension Pad Installation .....................................................................7
•
Check Torque of Wheel Fasteners ..........................................................................................8
•
Tire Pressure Warning System (TPWS) Initialization ...............................................................8
•
Seat Position Control ECU Initialization ...................................................................................8
•
Customize ACC Function ........................................................................................................8
•
Dealer Contact Information for Call Dealer Head Unit Function ...............................................9
•
Navigation — Set Date & Time by GPS ...................................................................................9
*If applicable.
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 3 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
Camry HV
1.5
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• GTS+ software version 2024.01.002.02 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.
© 2024 Toyota Motor Sales, USA
1
T-SB-0031-24
April 12, 2024
Page 4 of 9
2025 Camry HV Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has been
removed at the assembly plant and temporarily stored in the blank space of the relay block in the
engine compartment. During PDS, reinstall the D/C cut fuse (30A) to its original location and
confirm ALL related Diagnostic Trouble Codes (DTCs) are cleared.
Remove the D/C cut fuse (30A) from the blank space of the relay block in the engine
compartment and install the D/C cut fuse (30A) in the relay block as shown.
Figure 1.
1
2
3
1
Relay Block
2
Remove the D/C Cut Fuse (30A)
3
Install the D/C Cut Fuse (30A)
NOTE
•
•
With the D/C cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use Global Techstream Software (GTS+) to clear ALL DTCs AFTER ensuring
that there are NO malfunctions.
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to T-SB-0021-24, Battery Inspection and Maintenance During PDS, for
battery maintenance information.
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 5 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate mounting bracket set (front license plate mounting bracket, two or four long
self-tapping screws, and two short self-tapping screws) is loaded in the luggage compartment at
the assembly plant. Follow this procedure to install the front license plate bracket and front
license plate in states where it is required by law.
Installation Procedure (Type A)
1. Align the holes on the front license plate
mounting bracket with the dimples on the
front of the lower grille.
Figure 2.
1
2. Install the four long self-tapping screws
through the slotted and round holes on the
front license plate mounting bracket into
the lower grille.
Long self-tapping screw length:
37 mm (1.456 in.)
2
NOTICE
3
• Do NOT pre-drill holes into the bumper.
• Do NOT overtighten the
self-tapping screws.
3. Insert the license plate into the tabs on
the bracket.
5
4
4. Align the holes on the license plate with the
corresponding holes of the front license
plate mounting bracket.
5. Install the two short self-tapping screws
through the holes on the front license plate
mounting bracket and license plate.
Short self-tapping screw length:
16 mm (0.630 in.)
NOTICE
• Do NOT pre-drill holes through the
front license plate mounting bracket.
• Do NOT overtighten the
self-tapping screws.
4
3
1
Dimples
2
Front License Plate Mounting Bracket
3
Long Self-tapping Screws
4
Short Self-tapping Screws
5
Front License Plate
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 6 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
Installation Procedure (Type B)
1. Align the holes on the front license plate
mounting bracket with the dimples on the
front of the lower grille.
Figure 3.
1
2. Install the two long self-tapping screws
through the slotted and round holes on the
front license plate mounting bracket into
the lower grille.
2
Long self-tapping screw length:
37 mm (1.456 in.)
3
NOTICE
• Do NOT pre-drill holes into the bumper.
• Do NOT overtighten the
self-tapping screws.
5
4
4
3. Align the holes on the license plate with the
corresponding holes of the front license
plate mounting bracket.
4. Install the two short self-tapping screws
through the holes on the front license plate
mounting bracket and license plate.
Short self-tapping screw length:
16 mm (0.630 in.)
NOTICE
3
1
Dimples
2
Front License Plate Mounting Bracket
3
Long Self-tapping Screws
4
Short Self-tapping Screws
5
Front License Plate
• Do NOT pre-drill holes through the
front license plate mounting bracket.
• Do NOT overtighten the
self-tapping screws.
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 7 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Front Wheel Opening Extension Pad Installation
The front wheel opening extension pad set (right and left front wheel opening extension pads)
is loaded in the luggage compartment at the assembly plant to avoid damage in transit.
1. Remove the three self-tapping screws from
the engine under cover.
Figure 4.
HINT
The removed self-tapping screws are reused
when installing the front wheel opening
extension pad.
1
2. Place the left front wheel opening
extension pad on the installation position
as shown and tighten the three
self-tapping screws.
HINT
There is a distinguishable mark on each pad.
2
3
3. Repeat steps 1 and 2 for the
right-hand side.
1
Remove the Self-tapping Screws
2
Front Wheel Opening Extension Pad
3
Install the Self-tapping Screws
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 8 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Check Torque of Wheel Fasteners
Using a calibrated torque wrench, verify the wheel fasteners on each wheel are tightened to the
specified torque listed in the Repair Manual.
•
2025 Camry Hybrid:
General – Maintenance –Tire and Wheel – Installation
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure.
Note the spare tire does NOT have a TPWS sensor.
•
2025 Camry Hybrid:
Suspension – Tire Pressure Monitoring – Tire Pressure Warning Receiver - Initialization
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using GTS+ and select the compensation tire pressure checkbox.
Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when
the tires are cold.
Seat Position Control ECU Initialization
Refer to the applicable Repair Manual for the seating position control ECU
Initialization procedure.
•
2025 Camry Hybrid:
Vehicle Interior – Seat – Front Power Seat Control System (w/ Memory) – Utility
Customize ACC Function
The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
3. Change the setting to OFF.
© 2024 Toyota Motor Sales, USA
T-SB-0031-24
April 12, 2024
Page 9 of 9
2025 Camry HV Pre-Delivery Service (PDS)
Dealer Contact Information for Call Dealer Head Unit Function (Premium Audio Only)
Refer to the Multimedia System Owner’s Manual to add dealer contact information.
•
2025 Camry Hybrid:
Section 2-8 Settings and Registration - Vehicle Settings – Setting Dealer Information
Navigation — Set Date & Time by GPS
Prior to vehicle delivery, it is necessary to turn the Set Date & Time by GPS setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings – General – Date & Time –
Set date & time by GPS.
3. Ensure the Set Date & Time by GPS function is set to the ON position.
© 2024 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0031-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-12
MFR Internal Campaign ID/Software Version: T-SB-0031-24
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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