TO: Mercedes-Benz Dealers, General Managers,
Sales Managers, Service Managers, Parts
Managers

FROM: Anthony Washington, Senior Manager,
Regulations and Certifications

Re: Service Campaign
Notification Model: Sprinter (907)
Model Years: 2023
Replace Rear Transmission Mount

DATE: June, 2024

IMPORTANT SERVICE CAMPAIGN INFORMATION

Campaign No. :

Campaign Desc. :

2024060006

VS3VERGET

Replace Rear Transmission Mount

This is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans.
All affected VINs will be flagged as "OPEN" in VMI.

Background
Issue

MBAG has determined that the rear transmission mount was not installed per production specifications.

What We’re Doing

As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on
the affected vehicles.

Parts

Parts are available.
Vehicles Affected

Vehicle Model Year(s)
Vehicle Model

2023
Sprinter
Vehicle Populations

Total Vehicles
Dealer Inventory

76
0

Next Steps/Notes
AOMS/SOMS

Please ensure your dealers have read and understand this notice

While we regret any inconvenience this may cause, MBUSA are determined to maintain a high level of vehicle quality and customer
satisfaction.

Model

907

Operation no. of the operation texts or standard texts and flat rates
Category
Op. no.
Operation text
L
12 2074
Operations: Replace rear transmission mount
L
02 3282
Operations: Remove underfloor paneling (when working on
veh.)

Time
0.6 h
0.2 h

Damage Code

Codeword

24 910 05
24 910 05

VS3VERGET
VS3VERGET

Shown with transmission 725.0 except
code A4M (4MATIC)
1
Transmission mount
2
Transmission
3
Screw
4
Screw

D22.10-A018-75

aDanger

Risk of death caused by vehicle slipping
or toppling off of the lifting platform.

1
Notice

Replace
Raise vehicle.
Special instructions for lifting and
supporting vehicle

f
A
A
A
2

000 588 26 80 00 Adapter
000 588 41 80 00 Adapter
000 588 27 80 00 Adapter

f
3
A
A
4

Align vehicle between vehicle lift columns
and position the four support plates at the
vehicle lift support points specified by the
vehicle manufacturer.

AH00.60-P-0100-01TS
AR00.60-D-1000-04TS
WS00.00-Z-0067KOB
WS00.00-P-0321B
WS00.00-P-0068B

Remove underfloor panels.

If installed.

Support transmission (2) at center.
000 588 24 62 00 Major assembly mount
000 588 23 62 00 Mounting plate
Remove screw/bolts (3).

AS00.00-Z-0010-01A

AR61.30-D-1001TS
WS01.00-P-0253B
WS26.00-P-0415B

i Installation:
Replace screw/bolts (3).
n Screw/bolt, rear engine mount to
transmission

V-SC-2024060006

BA22.10-Z-1001-01TSR

1

SM22.10-D-0034SG

5
Notice

Replace rear transmission mount (code: VS3VERGET, acc. no.: 24 910 05)

Unscrew screws (4).
Notes on threaded connections fastened
using a tightening angle-based tightening
process

AH00.00-P-0020-01A

i Installation:
Replace screws (4).
First attach bolts (4), then tighten together
with bolts (3).
n Bolt, rear engine mount to rear engine
support
6

Remove and replace transmission mount
(1).

7

Install in the reverse order.

BA22.10-Z-1003-01TSR

n Engine mounts, engine supports

Number

Designation

BA22.10-Z-1001-01TSR

Screw/bolt, rear engine mount to transmission

Nm

Engine 274 in
model 907
57

Nm

Engine 274 in
model 907
30

Nm

58

n Engine mounts, engine supports

Number

Designation

BA22.10-Z-1003-01TSR

Bolt, rear engine mount to rear engine M8
support
M10

Parts ordering note
Part no.
A 205 240 53 00
N 000000 009022
N 910105 010011

2

Designation
Transmission mount
Screw (bottom)
Screw (top)

Quantity
1
3
2

V-SC-2024060006