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NHTSA ID Number: 11003084

Manufacturer Communication Number: 2024.20.1_0624.pdf

TSB/Document Date: 2024-07-03


Summary

TeslaeBay logo does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.


page 1188. You can still press lightly to partially open or close the tonneau cover.
You can also use the mobile app and the touchscreen to open and close the tonneau cover. On the touchscreen, touch
Controls > Tonneau.
CAUTION: Do not drop anything onto the tonneau cover or place objects on top that could fall off. Avoid allowing objects
or debris to enter the tracks or interfere with the motors.
To close the tailgate, first remove all objects and ensure the hinge area is free of debris. Then lift the tailgate from the bottom
with both hands and press it firmly against the cargo bed to ensure it latches into position. Pull the closed tailgate toward you
to ensure it is fully latched into position. If the tailgate is open or unlatched, the touchscreen displays a message.

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WARNING: When closing the tonneau cover, keep hands and objects away from the tonneau cover tracks. Failure to do
so can cause damage or injury.
WARNING: When closing the tailgate, keep hands and objects away from the perimeter, the hinges, etc. Failure to do so
can cause damage or serious injury.
Troubleshooting the Tonneau Cover
The tonneau cover does not open or close when:
• CybertruckModel SModel XModel 3Model Y is locked, or is not in Park.
• There is an obstacle blocking the tonneau cover from closing. In this case, remove the object and try again.
WARNING: Although the tonneau cover is designed to stop moving if it detects an obstacle when closing, do not rely
on the tonneau cover to prevent damage or injury.
• CybertruckModel SModel XModel 3Model Y has no low voltage power. In this case, it is necessary to open the powered
frunk before attempting to jump start CybertruckModel SModel XModel 3Model Y. For more information, see If Vehicle
Has No Power on page 1440.
NOTE: The tonneau cover locks into place (whether opened or closed) when Walk-Away Door Lock is enabled. Always double
check that the tonneau cover is closed, or intentionally left open, before walking away from your vehicle (see Walk-Away Door
Lock on page 1146 for more information). Car Left Open Notifications may not notify you if the tonneau cover is left open.
If the tonneau cover does not open or close as expected:
1. Make sure that CybertruckModel SModel XModel 3Model Y is unlocked and in Park.
2. Wait several minutes and then try again.
3. Inspect the tracks to ensure there's no debris or object in the way of the tonneau cover.

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4. Calibrate the tonneau cover:
◦ Touch Calibrate on the touchscreen (on the exterior view of the vehicle, where you would normally touch to open or
close the tonneau cover) and follow the onscreen instructions.
NOTE: The Calibrate option only appears on the touchscreen when the tonneau cover needs to be calibrated.
◦ Or, to calibrate the tonneau cover manually: Press and hold the Open button (1) until the cover is fully open and wait for
it to stall. Then, press and hold the Close button (2) until the cover is fully closed and stalled.

If the tonneau cover still does not function as expected, schedule a Service appointment.

Tailgate Emergency Release
An interior release, located on the inside of the tailgate, allows a person trapped in the cargo bed to open the tailgate when
CybertruckModel SModel XModel 3Model Y is parked.

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To use the emergency release, flip the cover upward to access the pull strap, then pull the strap firmly toward you.
WARNING: People should never be inside the cargo bed when the CybertruckModel SModel XModel 3Model Y is
moving. Never shut the tailgate when a person is inside.

Under Bed Compartment
The cargo bed features a sealed storage compartment. To open:
1. Open the tailgate (see Accessing the Cargo Bed on page 1187).
2. Grasp the handle and flip the cover fully upward.

Once open, integrated struts hold the cover in the raised position.
The under bed compartment features a drain plug that allows you to use it to store water and/or ice. To open the drain plug,
simply turn it counter-clockwise and pull it up. Remember to re-install the drain plug once the compartment is fully drained.
To close the under bed compartment, push it fully downward until the latch engages.
CAUTION: Take care when closing the lid to the under bed storage compartment. Slamming the lid shut may cause
damage or injury.
CAUTION: Do not load more than 220 lb (100 kg) in the under bed compartment. Doing so can cause damage.

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Securing Cargo
CybertruckModel SModel XModel 3Model Y features multiple options that make it easy to secure cargo:
• Two integrated L-track rails, running lengthwise along the top of each side of the cargo bed are compatible with standard
fittings (not included) and provide multiple anchoring options.

• Four tie-down anchors - one at each bottom corner of the cargo bed.
CAUTION: Do not use the tie-down anchors or L-tracks for towing. They are intended to secure cargo such as a
spare tire. See Towing a Trailer on page 1256 for more information.
CAUTION: The maximum force between any two anchor points must not exceed 707 lb (320 kg). Doing so may cause
damage.

• Eight attachment anchor points, four distributed on each side above the cab and on the rails of the cargo bed. These
anchor points are designed to accommodate accessory racks. To access the anchor points, press down on the inboard side
of the covers to pivot them to their open position. To close the covers, carefully pull the cover down towards the outboard
side of the vehicle until they are flush with the vehicle trim.

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WARNING: Before driving while carrying objects in the cargo bed, always ensure the cargo is evenly distributed and
adequately secured to prevent it from shifting or falling onto a roadway. Failure to do so can compromise vehicle
stability, damage the cargo bed, and cause serious personal injury or death to passengers and other road users.

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Mobile App
The TeslaeBay logo mobile app allows you to communicate with CybertruckModel SModel XModel 3Model Y remotely using your
iPhone® or Androidphone.
NOTE: The information below may not represent an exhaustive list of the functions available on the TeslaeBay logo mobile app. To ensure
access to new and improved features, download updated versions of the mobile app as they become available.

To Use the Mobile App
To set up the TeslaeBay logo mobile app to communicate with your CybertruckModel SModel XModel 3Model Y:
1. Download the TeslaeBay logo mobile app to your phone.
2. Log in to the Tesla mobile app by entering your Tesla account credentials.
3. Enable mobile access to your CybertruckModel SModel XModel 3Model Y by touching Controls > Safety > Allow Mobile
Access.
4. Turn your phone's Bluetooth setting ON and ensure that Bluetooth is turned on within your phone's global settings for the
Tesla mobile app. For example, on your phone, navigate to Settings, choose the Tesla mobile app, and ensure the Bluetooth
setting is enabled.
Your phone and vehicle must both be actively connected to cellular service or Wi-Fi for the mobile app to communicate with
your vehicle. Tesla recommends that you always have a functional physical key readily available if parking in an area with
limited or absent cellular service, such as an indoor parking garage.
NOTE: In the event that you require lockout assistance from Tesla due to a non-warranty issue, such as having limited cellular
connectivity and having no secondary key available, your expenses are not covered under the Roadside Assistance policy.
NOTE: Tesla does not support the use of third party applications to contact CybertruckModel SModel XModel 3Model Y.

Overview
When both your phone and the vehicle have internet service, the Tesla mobile app's home screen allows you to:
• Lock or unlock your vehicle.
• Enable or disable the heating or air conditioning and monitor the cabin climate.
• Check your vehicle's charging information. Charging details also appear when a charging cable is plugged in.
• Open or close the charge port.
NOTE: Twisting red lines next to the Battery icon indicate that the Battery is actively heating up (including while charging or
preparing to charge).
• Open the tailgate.
• See where your vehicle is located.
• View your vehicle’s estimated range.
• Open the front trunk.
• View your vehicle’s odometer, VIN, and current software version.
You can configure the shortcut options on the home screen to include opening and closing the powered frunk and tonneau
cover.
Media settings appear on the mobile app to pause, play, rewind, fast forward, and adjust the volume of the media currently
playing in the vehicle. You may need to enable Media settings by touching Audio Settings > Options > Allow Mobile Control.
For supported video sources, send videos to Tesla Theater by sharing the link through the mobile app. Navigate to the movie,
show, or video you want to play on your phone and touch the share button. Share the video with the Tesla app and it appears
on the touchscreen if CybertruckModel SModel XModel 3Model Y is in Park.

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Profile
In the Profile tab located at the top corner, you can:
• Switch to a different vehicle associated with your Tesla account, if you have access to more than one.
• Navigate the Tesla Shop.
• Manage your account information and view your order history.
• View and customize notifications you receive under the Settings tab, such as Calendar sync, when your security alarm has
been triggered, charging updates, and new software updates. You can start updates from afar and check its progress.

Controls
The Controls tab allows you to do the following:
• Open the front or rear trunk.
• Open or close the tonneau cover.
• Open the tailgate.
• Open or close the powered frunk.
• Turn on and check the status of the A/C power outlets.
• Control the bed lights.
• Lock or unlock CybertruckModel SModel XModel 3Model Y from afar.
NOTE: Your vehicle does not automatically re-lock if you unlock from the mobile app.
• Open or close the charge port.
• Flash the lights or honk the horn to find where CybertruckModel SModel XModel 3Model Y is parked.
• Enable Keyless Driving.
NOTE: Keyless Driving can be used when you do not have your key or to bypass PIN to Drive in cases where you forgot your
PIN or your touchscreen is unresponsive (see PIN to Drive on page 658).
• Open and close your garage door if your vehicle has a programmed HomeLink connection, if available (see Smart Garage
on page 365).
• Vent the windows.

Climate
You can check the interior temperature and heat or cool the cabin before driving (even if it’s in a garage), control the seat
heaters, and defrost the windshield:
• Enable or disable Defrost Cardefrost, which helps melt snow, ice, and frost on the windshield, windows, and mirrors, by
swiping up from the bottom of the screen.
• Enable or disable Dog Mode or Camp Mode.
• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions. You can
choose whether you want the A/C or just the fan to run when the temperature in the cabin exceeds 105° F (40° C) or the
selected temperature (if available). See Operating Climate Controls on page 667Operating Climate Controls on page 1335
for more information.
• Vent or close the windows.Vent or close the sunroof.Vent the windows.
• Precondition the cabin to your desired temperature and turn on or off the steering wheelsteering yoke (or steering wheel)
and seat heaters (if equipped).
• Enable or disable Defrost Truck, which helps melt snow, ice, and frost on the windshield, windows, and mirrors, by swiping
up from the bottom of the screen.
• Enable or disable Dog Mode or Camp Mode.

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• Enable Cabin Overheat Protection, which prevents the cabin from getting too warm in hot ambient conditions. You can
choose whether you want the A/C to run when the temperature in the cabin exceeds 105° F (40° C) or the selected
temperature (if available). See Operating Climate Controls on page 1335.
• Vent or close the windows.
• Precondition the cabin to your desired temperature and turn on or off the steering wheel and seat heaters.
Using the mobile app to precondition CybertruckModel SModel XModel 3Model Y also warms the Battery as needed. The
mobile app will notify you once your vehicle has reached the desired preconditioning temperature.
NOTE: In some vehicles, depending on vehicle specifications and date of manufacture, using the mobile app to defrost
CybertruckModel SModel XModel 3Model Y also thaws ice on the charge port latch. This is useful in extremely cold weather
or icy conditions in which the charge port latch can freeze in place, preventing you from removing or inserting the charge
cable.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to precondition your vehicle on HI for approximately 30-45 minutes (you must use your mobile app to
precondition the vehicle; setting your climate to HI using the touchscreen is not effective). This can help thaw ice on the
charge port latch so the charge cable can be removed or inserted.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to enable Defrost Car for approximately 30-45 minutes. This can help thaw ice on the charge port latch
so the charge cable can be removed or inserted.
NOTE: In extremely cold weather or icy conditions, it is possible that your charge port latch may freeze in place. In cases where
you cannot remove or insert the charge cable, or the vehicle is not Supercharging due to the latch being frozen in place, use
your Tesla mobile app to enable Defrost Truck for approximately 30-45 minutes. This can help thaw ice on the charge port
latch so the charge cable can be removed or inserted.

Location
Locate CybertruckModel SModel XModel 3Model Y with directions, or track its movement across a map.

Summon
You can park or retrieve CybertruckModel SModel XModel 3Model Y using Summon (see Summon on page 622Summon on
page 615) or Smart Summon (see Smart Summon on page 626Smart Summon on page 619).

Schedule
Enable scheduled charging or departure, and precondition the vehicle. See Scheduled Charging and Scheduled Departure on
page 741Schedule at this Location on page 1372 for more information. Scheduled charging or departure can also be saved
based on a preferred location.

Security
The Security tab allows you to do the following:
• Pair your phone to the vehicle (see Phone Key on page 109).
• Enable or disable Sentry Mode (see How to Use Sentry Mode (With a USB Flash Drive) on page 662).
• Enable or disable Valet Mode (see Valet Mode on page 516).
• Enable or disable Speed Limit Mode and receive notifications when the vehicle's driving speed is within approximately 3
mph (5 km/h) of your selected maximum speed (see Speed Limit Mode on page 658).
• Disable Phone Key, if needed (such as when you do not want the vehicle to automatically unlock whenever your phone is
nearby).

Upgrades
View and purchase the latest upgrades available for your vehicle, such as full self-driving.

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Service
See Schedule Service on page 749 for information on how to schedule service through the mobile app.

Roadside
View roadside resources and request roadside assistance (where applicable). For more information on Roadside Assistance,
see Contacting Tesla Roadside Assistance on page 928.

Granting Access to a Second Driver
Add and remove access permission for an additional driver from the Tesla mobile app.
NOTE: Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered Tesla
Account or use the app to create a new Tesla Account.
To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security > Add Driver and follow the
onscreen instructions.
NOTE: The additional driver has access to all app features except purchasing upgrades.
To remove access, use the mobile app and go to Security > Manage Drivers and follow the onscreen instructions.

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Wi-Fi
Wi-Fi is available as a data connection method and is often faster than cellular data networks. Connecting to Wi-Fi is
especially useful in areas with limited or no cellular connectivity. To ensure fast, reliable delivery of software and map updates,
Tesla recommends leaving CybertruckModel SModel XModel 3Model Y connected to a Wi-Fi network whenever possible (for
example, when parked at home).
To connect to a Wi-Fi network:
1. Touch Controls > Wi-Fi. CybertruckModel SModel XModel 3Model Y begins to scan and display detected Wi-Fi networks
that are within range.
NOTE: If a known Wi-Fi network does not appear in the list, move CybertruckModel SModel XModel 3Model Y closer to
the access point or consider using a range extender.
NOTE: When connecting to a 5GHz network (if available), check which channels are supported in your region.
5GHz Network Channels Supported
36-48

52-64

100-140

149-165

2. Find and tap the the Wi-Fi network you want to use in Searching for Wi-Fi Networks or add it manually in Add Wi-Fi
Networks, enter the password (if necessary), then touch Confirm. When successfully connected, the Wi-Fi network shows
in Known Wi-Fi Networks along with a green check. Whenever the network is within range,
CybertruckModel SModel XModel 3Model Y connects to it automatically.
NOTE: CybertruckModel SModel XModel 3Model Y does not currently support connections to captive Wi-Fi networks (a
captive Wi-Fi, commonly used by public hotspots, requires you to access a custom web portal and agree to terms of
service prior to allowing you to log in).
NOTE: If more than one previously connected network is within range, CybertruckModel SModel XModel 3Model Y connects
to the one most recently used.
NOTE: At Tesla Service Centers, CybertruckModel SModel XModel 3Model Y automatically connects to the Tesla Service WiFi network.

Hotspots
Instead of a Wi-Fi network, you can also use a mobile hotspot (subject to fees and restrictions of your carriereBay logo). After
connecting to your hotspot, select Remain Connected in Drive, if you want to keep the connection active while you are driving.

Troubleshooting Tips
If your vehicle's Wi-Fi connection is slow or it fails to connect, try these tips.
• On the touchscreen, check the number of Wi-Fi icon bars (signal strength). If the bars are low, consider adding a Wi-Fi
access point closer to the vehicle to improve the signal.
• Restart the touchscreen (see Restarting the Touchscreen or Instrument Panel on page 34).
• Remove the Wi-Fi connection and reconnect. Touch Controls > Wi-Fi, select your network and Forget Network then
reconnect by touching your network in Known Networks.
• Try a different Wi-Fi network.

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Bluetooth
Bluetooth® Compatibility
You can use various Bluetooth devices in CybertruckModel SModel XModel 3Model Y provided it is paired and
within operating range. For example, you can pair your Bluetooth-capable phone so you can use it hands-free.
In addition to phones, you can pair other Bluetooth-enabled devices with CybertruckModel SModel XModel
3Model Y. For example, you can pair an iPod Touch, iPad, Android tablet, etc. from which you can play music.

Before using your phone or other Bluetooth device with CybertruckModel SModel XModel 3Model Y, you must pair it. Pairing
sets up CybertruckModel SModel XModel 3Model Y to communicate with supported Bluetooth-capable devices. You can pair
up to ten Bluetooth phones. Unless you've specified a specific phone as a Priority Device, or if the phone specified as Priority
Device is not within range, CybertruckModel SModel XModel 3Model Y always connects to the last phone that was used
(provided it is within range). To connect to a different phone, see Switching Between Paired Devices on page 361.
NOTE: Authenticating your phone to use as a key (see Keys on page 109Keys on page 1140) does not allow you to use the
phone hands-free, play media from it, etc. You must also pair it as described below.
NOTE: On many phones, Bluetooth turns off if the phone’s battery is low.
NOTE: Although Bluetooth typically supports wireless communication over distances of up to approximately 30 feet
(nine meters), performance can vary based on the phone, or other device, you are using.
NOTE: CybertruckModel SModel XModel 3Model Y can pair up to twenty Bluetooth devices at a time but only allows two
devices to connect simultaneously (such as one phone and one controller or two controllers) to each front and rear
touchscreen (if equipped).
CAUTION: Do not leave your paired phone in your vehicle (for example, if you are hiking or at the beach). If you must
leave your phone in the vehicle, disable Bluetooth and/or turn the phone off.

Pairing a Phone or Bluetooth Device
Pairing allows you to use your Bluetooth-capable phone hands-free to make and receive phone calls, access your contact list,
recent calls, etc. It also allows you to play media files from your phone. Once a phone is paired,
CybertruckModel SModel XModel 3Model Y can connect to it whenever the phone is within range.
1. To pair a phone or a Bluetooth device, sit inside CybertruckModel SModel XModel 3Model Y and ensure the touchscreen is
on.
2. Unlock your phone and enable Bluetooth (typically in Settings on your phone).
NOTE: On some phones, this may require you to go to Bluetooth Settings for the remainder of the procedure.
3. On the touchscreen, touch Controls > Bluetooth to automatically start Bluetooth scanning for new devices.
4. Wait for your phone to be listed and touch Connect.
5. Check that the number displayed on your phone matches the number on the touchscreen. Then, on your phone, confirm
that you want to pair.
6. If prompted on your phone, specify whether you want to allow CybertruckModel SModel XModel 3Model Y to access your
personal information, such as calendar, contacts and media files (see Importing Contacts and Recent Calls on page 361).
When paired, CybertruckModel SModel XModel 3Model Y lists your phone under Controls > Bluetooth > Paired Devices.
To change the settings of a paired device, go to Controls > Bluetooth > Paired Devices and expand the dropdown next to the
device's name.
If you are experiencing issues importing or connecting to Bluetooth, see Troubleshooting Bluetooth on page 361 for more
information.
For vehicles manufactured prior to approximately April 2018: If Bluetooth takes an exceptionally long time to pair, reset
Bluetooth functionality by touching Controls > Service > Reset Bluetooth. You may need to wait a few minutes. Once reset, try
pairing to CybertruckModel SModel XModel 3Model Y again. After you reset Bluetooth, CybertruckModel SModel XModel
3Model Y may forget previously paired devices.

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Importing Contacts and Recent Calls
Once a phone is paired, go to Controls > Bluetooth > Paired Devices and expand the dropdown next to the device's name to
specify whether you want to allow access to your phone’s contacts, recent calls and text messages. If you allow access, you
can use the phone app to make calls and send messages to people in your list of contacts and on your recent calls list (see
Phone, Calendar, and Web Conferencing on page 363). Before contacts can be imported, you may need to either set your
phone to allow syncing, or respond to a popup on your phone to confirm that you want to sync contacts. This varies depending
on the type of phone you are using. For details, refer to the documentation provided with your phone.
If you are having trouble importing contacts or pairing with Bluetooth, see Troubleshooting Bluetooth on page 361 for more
information.

Disconnecting or Unpairing a Bluetooth Device
If you want to disconnect your phone or Bluetooth device, but keep it paired, touch Disconnect in your phone's Bluetooth
settings dropdown on the touchscreen (Controls > Bluetooth > Paired Devices > Your phone). If you no longer want to use your
device with CybertruckModel SModel XModel 3Model Y, touch Forget Device and follow the instructions. Once you forget a
device, you must pair it again if you want to use it with CybertruckModel SModel XModel 3Model Y (see Pairing a Phone or
Bluetooth Device on page 360).
NOTE: Your phone automatically disconnects when you leave CybertruckModel SModel XModel 3Model Y.
NOTE: Unpairing the phone has no effect on using the phone as a key. To forget an authenticated phone, see Managing Keys
on page 126Managing Keys on page 1142.

Switching Between Paired Devices
CybertruckModel SModel XModel 3Model Y automatically connects to a phone that you designated as Priority Device. If you
have not set a phone as a priority, CybertruckModel SModel XModel 3Model Y connects to the last phone to which is was
connected, provided it is within operating range and has Bluetooth turned on. If the last phone is not within range, it attempts
to connect with the next phone that it has been paired with.
To connect to a different phone, touch Controls > Bluetooth > Paired Devices. Select the phone you want to connect to, then
touch Connect. If the phone you want to connect to is not listed, you must pair the phone. See Pairing a Phone or Bluetooth
Device on page 360.
When connected, the Bluetooth settings screen displays the Bluetooth symbol next to the phone's name to show that
CybertruckModel SModel XModel 3Model Y is connected to the phone.

Troubleshooting Bluetooth
Your vehicle uses Bluetooth and BLE (Bluetooth Low Energy) to seamlessly connect your smartphone to
CybertruckModel SModel XModel 3Model Y. Due to several potential factors, Bluetooth or BLE may sometimes disconnect or
experience issues in the pairing process. Connecting to Bluetooth allows your vehicle to use phone functions such as audio,
phone calls, calendars, text messages, etc.
BLE is used for passive functions like phone key.
NOTE: Do not unpair your vehicle to your phone or remove it as phone key without a working key card nearby.
Try the following to troubleshoot Bluetooth, starting with your smartphone.
Smartphone Troubleshooting
Bluetooth may not connect due to settings and updates on your smartphone:
• Enable Bluetooth on your phone. If already enabled, disable and re-enable Bluetooth again.
• Ensure Airplane Mode is turned off.
• Charge your phone; if your phone battery is too low, it may not support Bluetooth functions.
• Pair your device properly. If already paired, try unpairing and re-pairing again.
• Update your phone to the latest software provided by the manufacturer.

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• Check that your vehicle's sound system is selected as the audio output source.
• Ensure your phone's settings allow for Bluetooth (ex: data is turned on or you are connected to Wi-Fi).
• Turn your phone off and on again.
• Ensure location permissions set to “Always On” for the mobile app.
Tesla Mobile App Troubleshooting
Check the Tesla mobile app:
• Confirm the Tesla mobile app is up to date on software.
• Verify you're logged into the Tesla mobile app while using your phone key.
• Ensure the Tesla app is running in the background.
• Double check that you have completely set up your profile in the mobile app and properly configured your settings.
Vehicle Troubleshooting
Your vehicle's settings may affect its ability to pair with your smartphone:
• Charge CybertruckModel SModel XModel 3Model Y: If the vehicle Battery is too low, you may lose Bluetooth function.
• Update vehicle software and make sure it is always up to date. Check for new software updates by navigating to Controls >
Software.
• Restart the touchscreen. See Touchscreen on page 24.
• Reboot your vehicle.
If Bluetooth still does not work, unpair from your vehicle AND smartphone. Then try re-pairing both again.
For BLE phone key issues, when in the vehicle, navigate to Controls > Locks and remove your phone as "Phone as Key". Then
set it back up again. But only do this while you are in the vehicle and have a reliable back up key available (such as a key card).

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Phone, Calendar, and Web Conferencing
Using the Phone App
When your phone is connected to CybertruckModel SModel XModel 3Model Y using Bluetooth (see Bluetooth
on page 360), and you have allowed access to information on your phone (see Importing Contacts and Recent
Calls on page 361), you can use the phone app to display and make a hands-free call to anyone listed on your
phone.

• Calls: Displays recent calls in chronological order with the most recent call listed first.
• Messages: Displays message in chronological order with the most recent message listed first. You can view, send, and
receive text messages. Instead of typing a text message, touch the microphone button on the right side of the steering
wheelsteering yoke (or steering wheel) to enter text using your voice.
WARNING: To minimize distraction and ensure the safety of occupants as well as other road users, do not view or
send text messages when the vehicle is in motion. Pay attention to road and traffic conditions at all times when
driving.
• Contacts: Contacts are listed in alphabetical order and can be sorted by first name or last name. You can also choose a
letter on the right side of the list to quickly scroll to the names that begin with the selected character. When you touch a
name on your contacts list, the contact's available number(s) displays on the right pane, along with other available
information (such as address). Touch the contact's number to make a call.
• Favorites: Displays the contacts from your phone that you have identified as Favorites.
• Calendar: Displays calendar entries from your phone (see Calendar on page 364). If an entry includes a phone number or an
address, you can make a phone call, or navigate to a destination, by touching the corresponding information in the calendar
entry.

Making a Phone Call
You can make a phone call by:
• Speaking a voice command (see Voice Commands on page 97). Voice commands are a convenient, hands-free way to call
or text your contacts.
• Selecting a contact or recent call from the menu on your right scroll button (see Using Right Steering Wheel Buttons on
page 385).
• Touching a phone number shown in a list in the phone app - Contacts, Calls, or Calendar.
• Using the CybertruckModel SModel XModel 3Model Y on-screen dialer in the Phone app.
NOTE: If it is safe and legal to do so, you can also initiate a call by dialing the number or selecting the contact directly from
your phone.
NOTE: You can also make a phone call by touching a pin on the map and choosing the phone number (if available) on the popup
screen.

Receiving a Phone Call
When your phone receives an incoming call, the instrument panel and touchscreen displaytouchscreen displays the caller’s
number or name (if the caller is in your phone’s contact list and CybertruckModel SModel XModel 3Model Y has access to
your contacts).
Touch one of the options on the touchscreen to Answer or Ignore the call. Depending on the phone you are using and what
speakers you used for your most recent call, your phone may prompt you to choose which speakers you want to use for the
incoming call.
WARNING: Stay focused on the road at all times while driving. Using or programming a phone while driving, even with
Bluetooth enabled, can result in serious injury or death.

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WARNING: Follow all applicable laws regarding the use of phones while driving, including, but not limited to, laws that
prohibit texting and require hands-free operation at all times.

In Call Options
When a call is in progress, you can display the call menu on the instrument panel by pressing the top button on the right side
of the steering wheel. Then roll the right scroll button and choose an option (see Using Right Steering Wheel Buttons on page
385). To adjust the call volume, roll the steering wheel's left scroll button during a call.

In Call Options
When a call is in progress, the call displays on the touchscreen. To adjust the call volume, roll the left scroll button during a
call. Tilt the left scroll button left to mute/unmute and tilt right to end the call.

Calendar
The calendar displays scheduled events from your phone’s (iPhone® or Android™) calendar for the current and
next day. The calendar is conveniently integrated with the phone app so you can dial into your meeting from a
Calendar entry. It is also integrated with the navigation system so you can navigate to the event's location.

1. Ensure your phone is paired to CybertruckModel SModel XModel 3Model Y.
2. Ensure you are logged into the Tesla mobile app.
3. In your Tesla mobile app, touch Profile > Settings > Calendar Sync.
NOTE: To ensure you have access to all of the calendar's features, it is recommended that you use the most recent version
of the mobile app.
4. On your phone, go to Settings and allow access/give permission to share your calendar with the Tesla mobile app. The
mobile app can then periodically (and automatically) send calendar data from your phone to
CybertruckModel SModel XModel 3Model Y.
If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to navigate to
the event's location.
If an event has a uniquely specified address and takes place within two hours of you entering your vehicle and preparing to
drive, CybertruckModel SModel XModel 3Model Y automatically routes you to the event's address (see Automatic Navigation
on page 700).
Touch an event's information icon to display all notes associated with the event. If the notes include one or more phone
numbers, the information icon shows a phone icon and the calendar displays the first phone number found. Touch to initiate a
phone call. You can also initiate a phone call by touching any number in an event's notes popup screen (this is especially useful
for conference calls). If notes include a web link, you can touch the link to open it in the Web browser.

Zoom
Seamlessly take meetings and calls through your vehicle's touchscreen. To set up, touch the Zoom app and sign
in or enter the meeting ID. You can even access meetings shown on your calendar or in text messages by
touching the Zoom link. Your vehicle's cabin camera can be used in calls over Zoom only when
CybertruckModel SModel XModel 3Model Y is Parked. When the vehicle is shifted out of Park in the middle of a
Zoom call, the cabin camera turns off and you switch to audio only. Use the touchscreen to turn on/off the
video, mute/unmute yourself, and customize various preferences for your meeting.
WARNING: Do not to use the video function when the vehicle is “temporarily parked” on a public road (such as when the
vehicle is parked along the curb or in a spot that is not a designated parking spot)..
WARNING: Stay focused on your surroundings and follow all applicable laws while driving, including, but not limited to,
laws that require hands-free operation at all times.

1202

Owner's Manual

Connectivity
Smart Garage
myQ
If equipped, CybertruckModel SModel XModel 3Model Y can intelligently connect to your myQ® smart garage.

myQ is a smart garage control system that works seamlessly with CybertruckModel SModel XModel 3Model Y, and allows you
to remotely monitor and control your garage door from the vehicle's touchscreen or a paired phone. This is convenient if you
forget to close your garage door, want to allow friends and family inside, or need to open and close it remotely (such as when
receiving a package). By linking myQ with CybertruckModel SModel XModel 3Model Y, the garage door can detect your
vehicle nearby and automatically open or close to accommodate.
Follow these steps to set up myQ on your vehicle:
1. Your garage door must be myQ compatible. Navigate to Controls > Garage icon. Use the myQ Compatibility tool (https://
www.myq.com/app/myq-compatibility) to determine this.
2. Ensure your garage is Wi-Fi compatible. myQ uses Wi-Fi to communicate with your smart phone and vehicle. Some
garages will have a Wi-Fi or myQ symbol on the hub. Your garage must have a strong Wi-Fi signal to control and monitor
your garage through your vehicle.
NOTE: If your garage is not compatible, you may be able to purchase an external myQ hub to use this feature.
3. Download the myQ app from your smart phone's app store. Use the app to set up your account information and pair the
garage to your phone. myQ requires a paid subscription, which you can purchase in the app.
4. Check that your vehicle is running the latest available software version and has Wi-Fi or LTE connectivity.
5. Touch the garage icon at the top of the touchscreen or navigateNavigate to Controls > Locks > myQ Connected Garage >
Link Account and follow the instructions to pair the garage with CybertruckModel SModel XModel 3Model Y. Once paired,

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TSB/Document ID: 2024.20.1_0624.pdf

Replacement Service Bulletin Number:

MFR Communication Date: 2024-06-30

MFR Internal Campaign ID/Software Version: 2024.20.1

Communication Type: Over The Air

NHTSA Components: UNKNOWN OR OTHER

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