Technical Service Bulletin
19 Cabin heating, cooling insufficient, drive system malfunctions, DTCs P2B3000 or P2B3200 stored in
00C5
19 24 59 2073599/2 June 26, 2024. Supersedes Technical Service Bulletin Group 19 number 24-57 dated April 8,
2024 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

e-tron GT, and
RS e-tron GT

2022 - 2024

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header (Add Model Year 2024)
Revised Service (Part introduction dates corrected)

1

04/08/2024

Initial publication

Customer states:
The customer may have one or any combination of the following concerns:
• Cabin heating is insufficient, or no heating output.
• Cabin cooling insufficient, or no cooling output.
• Vehicle drive power is insufficient.
• The high voltage battery does not charge to full capacity.
The concern may vary depending on the customer’s driving style and ambient conditions.
Workshop findings:
The following DTC or DTCs and symptom code(s) may be stored in J1024 Thermal management (address word
00C5):
• DTC P2B3000 - Symptom 59328: Fan 1 stuck on.
• DTC P2B3200 - Symptom 59342: Fan 2 stuck on.

Technical Background
One or both radiator fans may be blocked by debris, road dirt, or other foreign objects that enter the grille in the
front wheel housing liner. This debris accumulates and mechanically blocks the cooling fan operation. This
condition can occur more frequently if the vehicle is operated on unpaved roads.

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
The cooling fans, shrouds and wheel housing liners have been improved in production to reduce the possibility of
debris accumulation in the cooling fan mechanisms.

Service
If the customer reports only hearing noise in the front of the vehicle, none of the symptoms nor DTCs
described in this TSB are present, and the cooling fans are not mechanically blocked but enough debris
has entered the cooling fan mechanism to cause the noise, perform the solution specified in TSB
2073030: 19 Grinding or knocking noises from electric cooling fans when active first then reassess.
Proceed with this TSB only if necessary.
Several components have been modified to prevent dirt and stones from entering the fan motor. The new
components have additional, larger openings on the underside through which foreign objects can escape and a
protective cap on the fan’s electric motor to prevent foreign objects/dirt from getting in. If replacement of the
cooling fan is necessary in this repair check the version of the wheel spoiler and wheel housing liner and replace
all parts on the side being serviced with the new version components.
The chart below shows the part number progression of the components and their production implementation
dates:
Component

Old version

New
version

Date of introduction of new version
into production

Lower wheel house protector /
spoiler, right side

9J1809958B

9J1809958D 1/31/2022

Lower wheel house protector /
spoiler, left side

9J1809957B

9J1809957D 1/31/2022

Radiator fan (including fan
shroud), right side

9J1121205C/D 9J1121205F 5/25/2023

Radiator fan (including fan
shroud), left side

9J1121203C/D 9J1121203F 5/25/2023

Protective cap, right side

9J1959725

9J1959725A 2/28/2022

Protective cap, left side

9J1959459

9J1959459A 2/28/2022

Air duct, right side

9J1121674

9J1121674A 11/15/2021

Air duct, left side

9J1121673

9J1121673A 11/15/2021

Warranty
© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

1908

Damage Code:

0040

Labor Operations:

Front bumper cover remove and
reinstall

6329 1900

See SRT with
associated
operations

Cooling fan housing left – Remove and
reinstall

1920 1950

See SRT with
associated
operations

Cooling fan housing right – remove and 1920 1951
reinstall

See SRT with
associated
operations

GFF

Time stated on the
diagnostic protocol

Diagnostic Time:

0150 0000

(Max 150 TU)

Claim Comment:

Road test prior to the service procedure No allowance

0 TU

Road test after the service procedure

0 TU

No allowance

As per TSB 2073599/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

© 2024 Audi of America, Inc.
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Quantity

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
9J1809958D

1

Lower wheel house protector / spoiler, right side
9J1809957D

1

Lower wheel house protector / spoiler, left side

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
9J1121205F

1

Radiator fan (including fan shroud), right side
9J1121203F

1

Radiator fan (including fan shroud), left side

© 2024 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
9J1959725A

1

Protective cap, right side
9J1959459A

1
Protective cap, left side

9J1121674A

1

Air duct, right side
9J1121673A

1

Air duct, left side

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
The following Technical Service Bulletin may be necessary to complete this procedure:
• TSB 2073030, 19 Grinding or knocking noises from electric cooling fans when active
All parts and service references provided in this TSB (2073599) are subject to change and/or removal.
©2024 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 Audi of America, Inc.
Internal

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.