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NHTSA ID Number: 11002894

Manufacturer Communication Number: A3424682067653_7

TSB/Document Date: 2024-07-02


Summary

This bulletin provides information when there is function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).


Technical Service Bulletin
34 Function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737)
34 24 68 2067653/7 June 3, 2024. Supersedes Technical Service Bulletin Group 34 number 24-67 dated January
12, 2024 for reasons listed below.
Model(s)

Year

A5, A5 Cabriolet,
A5 Sportback,
A6, A6 allroad,
A7, and Q5

2020 - 2024

A4, A4 allroad,
and Q5
Sportback

2021 - 2024

VIN Range

Vehicle-Specific Equipment

All

Not Applicable

Condition
REVISION HISTORY
Revision Date

Purpose

7

Revised Service (Updated Gearbox Production Date)

-

Revised Warranty (Added Battery Charge)
6

01/12/2024 Revised Service (Changed Gearbox Production Date)

5

12/12/2023 Revised header (Removed Model Year)
Revised Service (Changed Gearbox Production Date, Edited Service Instructions,
Edited Note)

Customer states:
• “Gearbox Malfunction” is displayed in the instrument cluster.
and/or
• Vehicle intermittently does not shift up or down.
and/or
• Vehicle is in limp home mode.
and/or
• “Reverse gear unavailable” is displayed in the instrument cluster.
and/or
• “You can continue driving (functions limited)” is displayed in the instrument cluster.
Workshop findings:
• The customer complaint(s) can be reproduced.

© 2024 AudieBay logo of America, Inc.
Internal

Page 1 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
The following DTC(s) are stored in the transmission control module (TCM), J217 (address word 0002):
• DTC: P071800 “Input/Turbine Speed Sensor ‘A’ Circuit Intermittent”, passive/sporadic with Symptom Code:
20736.
and/or
• DTC: P276800 “Input/Turbine Shaft Speed Sensor ‘B’ Circuit Intermittent”, passive/sporadic with Symptom
Code 20737.
Also possible in combination with above DTCs.
• DTC: P081100 “Excessive Clutch Slippage”, passive/sporadic with Symptom Code 20870.
and/or
• DTC: P081E00 “Clutch 2 excessive clutch slippage”, passive/sporadic with Symptom Code 20872.

Technical Background
Not applicable.

Production Solution
Improved Transmission Control Unit in Production.

Service
Try to reproduce the customer complaint (based on the description and DTCs), so that it can be clearly assigned
to this TSB.

This TSB only applies to a specific date range of the transmission. If the manufacturing date of the
transmission is not within the affected range, this TSB does not apply.

• First determine if the Transmission was built within the date range of June 15, 2020, and November 30,
2023.
• Check one of the transmission data stamps which are located on the bottom of the front differential and the top
of the bell housing (Figure 1).

© 2024 AudieBay logo of America, Inc.
Internal

Page 2 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 1. Locations of data stampings.
The Data Stamping contains the following information:
Production Data: 006SVHC021170K180228
Transmission Code: SVH
Serial Number: C021170K
Production Date: 28.02.2018. Day/Month/Year format. Example shown would be February 28th 2018.
If the date is within the date range of June 15, 2020, and November 30, 2023:
• Event memory entry P071800 logged (active/static):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately.
• Event memory entry P071800 logged (passive/intermittent):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.
• Event memory entry P276800 logged (active/static):
© 2024 AudieBay logo of America, Inc.
Internal

Page 3 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately.
• Event memory entry P276800 logged (passive/intermittent):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is logged
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.

Use the “Replace control module” test program to do so.
Test drive to confirm the concern is repaired.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

3511

Damage Code:

0040

Labor Operations:

Remove and install mechatronic unit

3511 19xx

See SRT with
associated
operations

Remove and install control unit

3481 1950

See SRT with
associated
operations

0150 0000

Time stated on
diagnostic
protocol

(some models may have predecessor labor
operations which may also be claimed)
Diagnostic Time:

GFF

(Max 80 TU)

Claim Comment:

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Charge battery

2706 8950

10 TU

As per TSB 2067653/7

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

© 2024 AudieBay logo of America, Inc.
Internal

Page 4 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual

See ETKA/ELSA

Order to VIN

Control unit for 7 speed gearbox

01

Order to VIN

Gasket for oil pan, Plugs, tube from oil pan to transmission cooler.

See ETKA/ELSA

Additional Information
All parts and service references provided in this TSB (2067653) are subject to change and/or removal.
©2024 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 AudieBay logo of America, Inc.
Internal

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

1

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TSB/Document ID: A3424682067653_7

Replacement Service Bulletin Number:

MFR Communication Date: 2024-06-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

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