NHTSA ID Number: 11002800
Manufacturer Communication Number: 08-151-24
TSB/Document Date: 2024-07-02
Summary
"Flash: Air Suspension Control Module (ASCM) Flash Updates Customers may comment on the following: ● The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway. This bulletin involves reprogramming the ASCM with the latest available software."
Technical Service Bulletin (TSB)
Flash: Air Suspension Control Module (ASCM) Flash Updates
REFERENCE:
TSB: 08-151-24
GROUP: 08 -Electrical
Date:
June 28, 2024
VEHICLES
AFFECTED:
2024 (DT) RAM
1500 Pickup
This bulletin applies to vehicles equipped with Air Suspension, 4Corner (Sales Code SER).
REVISION: ––
MARKET APPLICABILITY:
NA
MEA
SA
IAP
EE
CH
CUSTOMER
SYMPTOM:
Customers may comment on the following:
● The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear
cargo bed of the truck and then driving on the freeway.
CAUSE:
ASCM software updates
REPAIR SUMMARY:
This bulletin involves reprogramming the ASCM with the latest available software.
CLAIMS DATA:
Labor Operation No:
18-19-36-9J
Failure Code
Labor Description
Module, Air Suspension
Control (ASCM) Reprogram
(0 - Introduction)
CC
Skill Category
6 - Electrical and Body
Systems
Labor Time
0.2 Hrs.
Customer Concern
The dealer must use failure code CC with this Technical Service Bulletin.
● If the customer’s concern matches the SYMPTOM identified in the Technical Service Bulletin, failure code
CC is to be used.
● When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided for
processing Technical Service Bulletin flash/reprogramming conditions.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If Diagnostic Trouble Codes (DTCs)
or symptom conditions, other than the ones listed above are present, record the issues on the repair order and
repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom/condition above, perform the repair procedure.
SPECIAL TOOLS/EQUIPMENT:
Description
wiTECH or Equivalent
Ref. No.
–
Notes
–
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure sufficient battery voltage is provided during the flash
process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the ASCM with the latest available software. If issues arise when flashing a module using the
wiTECH Diagnostic Application, please submit a ticket to the Helpdesk. The helpdesk can be found within
the Help menu.
2. Clear any DTCs that may have been set in any modules due to reprogramming. The wiTECH application
will automatically present all DTCs after the flash and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
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TSB/Document ID: 08-151-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System: Air Suspension Control Module
MFR Component Subsystem:
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