Warranty Policies and Procedures Bulletin
Audi Warranty

Number: AWA-24-04

Subject: AEB System Warranty Extension

Date: May 16,2024
This document modifies the
Audi Warranty Policies and
Procedures Manual.

Dealers: U.S., Puerto Rico

The following AEB System Limited Warranty Extension applies to certain Audi vehicles. Affected
Vehicles may include:

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2015-2020 and 2022-2023 model year Audi A3
2019-2023 model year Audi Q3
2013-2023 model year Audi A4
2013-2023 model year Audi A5
2013-2023 model year Audi Q5
2012-2023 model year Audi A6
2012-2023 model year Audi A7

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2011-2023 model year Audi A8
2017-2023 model year Audi Q7
2019-2023 model year Audi Q8
2019-2023 model year Audi e-tron
2022-2023 model year Audi e-tron GT
2022-2023 model year Audi Q4 e-tron

What is Covered?:
Effective on May 16, 2024 the New Vehicle Limited Warranty for the Covered Vehicles will be extended for a period of
up to 12 months or 12,000 miles from the expiration of the Covered Vehicle’s NVLW, to cover 75% of the cost of
repair, by an authorized Audi dealer, of a diagnosed and confirmed malfunction of the vehicle’s AEB system that
resulted from failure or malfunction of the AEB system’s control unit, camera(s), LIDAR, and/or sensor(s) which enable
automatic emergency braking functionality. If the vehicle’s NVLW time limitation has already expired as of May 16,
2024, then the time limitation of the Warranty Extension will be extended to November 16, 2024. The Warranty
Extension will be administered through the SAGA system and is discussed in more detail below.
Exclusions:
Excluded from the Warranty Extension are any damage to, failure or malfunction of any part of the AEB system,
including its control unit, camera(s), radar, LIDAR, and/or sensors, that resulted from abuse, alteration or
modification, a collision or crash, vandalism and/or other impact, movement, displacement of and/or damage to the
AEB sensors, weather and/or environmental conditions, and/or damage from any outside source or factor.
SAGA Claiming Procedures
Dealers must use the following Claim Type and Service Number when submitting warranty extension claims:

Claim
Type
Service
Number

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SAGA Claiming Procedures
2GW
9158 AEB System

Warranty Policies and Procedures Bulletin
Vehicle Eligibility
To determine if a vehicle is eligible for this Limited Warranty Extension, check the VIN in Elsa > Vehicle Data. The
“Warranty” section of the “Vehicle Data” screen will show Warranty Key “U71” indicating this vehicle is applicable for
this Warranty Extension.
Vehicle Reimbursements
Customers who, before May 16, 2024, and within 12 months or 12,000 miles (whichever occurred first) after
expiration of the Covered Vehicle’s original NVLW period, paid out-of-pocket expenses for a repair to correct a
diagnosed and confirmed malfunction of the Covered Vehicle’s AEB system (that resulted from a failure or malfunction
of the AEB system’s control unit, camera(s), LIDAR, and/or sensor(s) which enable automatic emergency braking
functionality) may be eligible to submit, to the Settlement Claim Administrator, a claim of reimbursement of 75% of
the paid invoice amount for that repair or replacement (parts and labor), limited to one (1) repair/replacement per
Covered Vehicle. This part of the settlement, including all claims and issues relating to reimbursement, will be handled
exclusively by the Settlement Claim Administrator. It is not handled by VWGoA. For any questions about the
reimbursement part of the settlement, including when and how to submit a claim for reimbursement, please tell the
customer to contact the Settlement Claim Administrator at 1-833-637-2922 and/or to visit the settlement website at
www.AEBSettlement.com, which will contain copies of the Class Notice and other necessary information.

Questions or Concerns
Contact Audi Warranty at 866.677.2834 or AudiWarranty@audi.com with questions or concerns related to this limited
warranty extension.

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