GENERAL MOTORS
DCS6922
URGENT - DISTRIBUTE IMMEDIATELY
Date:

June 25, 2024

Subject: N242450210 - Service Update
Incorrect Outside Rearview Mirror Torque
Models: 2024 Chevrolet Blazer
2024 Chevrolet Blazer EV

General Motors is releasing Service Update N242450210 today.

What Should Dealers Do: Dealers should review IVH or the Dealer Maxis reports
for open VINs in their inventory. Dealers can view the attached bulletin and it
will also be displayed in Service Information tomorrow.
The Stock VIN list of vehicles in dealer inventory is attached to this message.
Note: this list is only accurate at the time of report creation and all VINs should
be validated in IVH prior to repair.

END OF MESSAGE

Service Update
N242450210 Incorrect Outside Rearview Mirror Torque
Release Date:
Attention:

June 2024

Revision:

00

This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.
For EV Involved Vehicles: The repairs outlined in this bulletin must only be completed at an authorized
EV dealer and repairs must be performed by a technician who has successfully completed the
applicable technical training required to perform this repair.

Make
Chevrolet
Chevrolet

Model
Blazer
Blazer EV

Model Year
From
To
2024

RPO

Description

2024

Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition
Correction

Certain 2024 model year Chevrolet Blazer and Blazer EV vehicles may have a condition in which the
fasteners on the driver’s side Outside Rearview mirror are incorrectly torqued.
Dealers will fasten the driver’s OSRV mirror to the design torque specification.

Parts
No parts are required for this repair.
Warranty Information
Labor
Operation
9107491

Description
Torque the LH Outside Rearview Mirror Fasteners

Labor
Time
0.4

Trans.
Type
ZFAT

Net
Item
N/A

Service Procedure
1.

Remove the LH Front Side Door Trim. Refer to Front Side Door Trim Replacement in SI.

2.

Remove the LH Upper Front Side Door Water Deflector. Refer to Front Side Door Water Deflector Replacement in
SI.

5132480

3.

Tighten the Outside Rearview Mirror Fasteners to 9 N•m (80 lb in)

Copyright 2024 General Motors. All Rights Reserved.

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Service Update
N242450210 Incorrect Outside Rearview Mirror Torque
4.

Reinstall the LH Upper Front Side Door Water Deflector. Refer to Front Side Door Water Deflector Replacement in
SI.

5.

Reinstall the LH Front Side Door Trim. Refer to Front Side Door Trim Replacement in SI.

Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Pre-Owned (CPO), courtesy transportation vehicles, dealer shuttle vehicles, CarBravo, etc.
in dealers' possession and subject to this field action must be held and inspected/repaired per the service procedure of
this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to
customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Pre-Owned (CPO) vehicles currently in the dealers’ inventory within the SHIFT Digital system will be
de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid
warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within
the SHIFT Digital system, or once again be used in the Courtesy Transportation Program.
Dealer Reports – For USA & Export
The Inventory tab of the Open Vehicle Report will contain Service Update Bulletin VINs that apply to this field action.
This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer InService tab will not contain Service Update Bulletin VIN data because the intent of a Service Update Bulletin is to not
inconvenience a customer with a special trip for service. Service Update Bulletins are to be completed when the
customer is in for a regularly scheduled visit.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

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