NHTSA ID Number: 11001973
Manufacturer Communication Number: 21-NA-148
TSB/Document Date: 2024-06-22
Summary
This service bulletin provides diagnostic aid information for DTC P2797, P2798 or P0C2D for Transmission Fluid Pump Performance to correct a customer concern of a Propulsion Power is Reduced message on DIC combined with a Service Vehicle Soon MIL.
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TSB/Document ID: 21-NA-148
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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Bulletin No.: 21-NA-148
Service Bulletin
Date: June, 2024
TECHNICAL
Subject:
Brand:
Diagnostic Aid – DTC P2797, P2798 or P0C2D for Transmission Fluid
Pump Performance
Model:
Model Year:
from
2021
Bolt EUV
2022
Involved Region or Country
Additional Options (RPOs)
Condition
VIN:
to
from
to
2023
—
—
Engine:
EN0
1ET25 Automatic (MMF)
North America
Equipped with RPO HPB — ELECTRIFIED PROPULS-ELECTRIC, BEV, GEN 2, FWD
Some customers may comment that they noticed a Propulsion Power is Reduced message on the Driver Information Center (DIC) combined with a Service Vehicle Soon MIL.
Cause
5867264
Copyright 2024 General Motors
. All Rights Reserved.
Page 2
June, 2024
Bulletin No.: 21-NA-148
5867265
A part quality spill has been identified with the low voltage electric transmission fluid
pump attached to the driver side of the transmission. A soldering process was out of
specification like the illustration above.
Note: The pump motor is not internally serviceable and the pictures provided are only for
helping to visually show the issue.
Correction
Replace the transmission fluid pump.
Important: The pump motor is not internally serviceable.
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict
between the procedures set forth in this bulletin
and the laws that apply to your dealership, you
must follow those applicable laws.
Important: This technical service bulletin (TSB) can
only be completed by certified repair facilities who have
met all specific training, tool and equipment requirements pertaining to the vehicle Brand and Model
serviced. Repairs must be performed by a technician
who has successfully completed the required training.
Parts Information
Causal
Part
Description
Part Number
Qty
X
Transmission
Fluid Pump
25207705
1
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
Description
Labor Time
8463470
Transmission Fluid Pump
Replacement
Use Published Labor
Operation
Time
Service Procedure
If you encounter a vehicle with the above concern,
replace the transmission fluid pump. Refer to Transmission Fluid Pump Replacement in SI.
Version
4
Modified
Released July 13, 2021
Revised July 28, 2023 – Added the 2023 Model Year.
Revised March 12, 2024 – Added the two Important statements above the Service Procedure and changed the Part Number from 25200558 to 25204070.
Revised June 05, 2024 – Updated the part number from 25204070 to 25207705.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION
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