NHTSA ID Number: 11001927
Manufacturer Communication Number: 2024.14_0524.pdf
TSB/Document Date: 2024-06-20
Summary
Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content for the vehicle converted to PDF format, and given the distribution method and NHTSA’s submission format requirements, it is the best available representative copy of owner’s manual content. However, a customer who accesses the owner’s manual via their vehicle’s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
7. Connect the negative (-) terminal by positioning the clamp over the negative (-) post. Using a 10mm socket, torque the nut
to 6 Nm (4.4 ft-lb).
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8. Connect the vent tube hose into the negative (-) terminal side of the lead-acid battery.
9. Open one of the vehicle’s doors to ensure power has been correctly restored and the touchscreen turns on (this may take
several minutes).
10. If equipped, install the HEPA filter:
a. Carefully maneuver the HEPA fitler assembly into place, taking care not to touch or daramage other components.
b. With a 10mm socket, tighten the bolts (x2) and torque them to 5 Nm (3.7 ft-lb).
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c. Ensure the O-ring on the washer tank neck is fully seated, then install the washer tank neck by inserting it into the
washer tank.
d. Route the hose so that it is secured by the tab.
e. Use a 10mm socket to install the bolt that attaches the washer fluid reservoir neck to the underhood storage unit.
Torque the bolt to 5 Nm (3.7 ft-lb).
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11. Replace the underhood apron by aligning the clips into their openings in the front trunk. Press down to lock them in place.
The clips make an audible clicking sound when secured.
12. Close the front trunk. If an alert to replace the low-voltage battery was previously shown on the touchscreen, ensure the
alert no longer appears.
Using RFID Transponders
When attaching an RFID transponder (used by many automated toll systems) inside CybertruckModel SModel XModel 3Model
Y, place the transponder near the topmost area of the windshieldnext to the rear view mirroron the bottom corner of the
windshield. This ensures best results and minimizes any obstruction to your driving view. Refer to the RFID manufacturer's
instructions for specific placement.
Model S has a metallic coating on the windshield that can interfere with signals sent from RFID transponders used by many toll
systems. Most Model S vehicles, depending on date of manufacture, include an area in the windshield in which the metallic
coating is cut out to accommodate transponders. This area, located on the right side of the rear view mirror, is the best
location to mount a transponder. If your vehicle does not include this cut out area, mount the transponder to the rear window.
NOTE: You can also attach a weather-proof transponder to the front license plate or behind the nose cone (for details on how
to remove the nose cone, see Instructions for Transporters on page 894).
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Installing Front License Plate Bracket
To accommodate jurisdictions that require a license plate on the front of your vehicle, CybertruckModel SModel XModel
3Model Y is equipped with a license plate bracket. This bracket conforms to the shape of your vehicle's front bumper and is
adhered to it using strong adhesive.
NOTE: Tesla
recommends performing this procedure on a clean, dry vehicle during a warm day. Cold and/or wet conditions
may result in reduced performance of the adhesive.
To install the front license plate bracket:
1. Get isopropyl alcohol and test it on a non-visible painted surface of your vehicle to confirm that it does not damage or
remove the paint.
2. Clean the mounting site with isopropyl alcohol and allow to dry for at least one minute.
3. Fully remove the protective tape from the adhesive at the top of the bracket and partially remove the tape from the top of
the adhesive on each side. Leave the bottom half of the tape on the sides in place and fold the unattached tape outward for
easy removal after aligning the bracket to the bumper.
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4. While tilting the top of the license plate bracket away from the bumper (to prevent adhering it to the wrong location), align
the bottom center of the license plate bracket with the middle of the grille as shown.
NOTE: Be as precise as possible when aligning the bracket because you will be unable to reposition it once adhered to the
bumper.
5. While correctly aligned, move the top of the bracket against the bumper and apply pressure so that it is held in place by the
adhesive.
6. Remove the remaining tape from the sides of the bracket then press the entire bracket firmly against the bumper, ensuring
the bracket is held in place by all adhesive areas.
7. Once the bracket is securely mounted, use the four supplied screws to attach your license plate to the bracket (tighten to 3
Nm/2.2 ft-lbs).
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Do It Yourself Maintenance
Learn how to perform simple Do It Yourself procedures, such as replacing wiper blades and cabin filters, or installing the paint
protection film kitsuch as replacing the wiper blade and HEPA filter. Go to https://www.tesla.com/support/do-it-yourselfguides for instructions, animations, and videos of these procedures.
NOTE: Due to market region or vehicle configuration specifics, some parts and procedures may not be available for your
vehicle. When navigating to https://www.tesla.com/support/do-it-yourself-guides, select your vehicle, region, and/or
language to see an updated list of parts and accessories available for your region.
CAUTION: Perform each procedure in a dry and well-lit area. For your safety, only perform a procedure if you feel
comfortable doing so, and always follow provided instructions.
Specifications
Identification Labels
Vehicle Identification Number
You can find the VIN at the following locations:
• Touch Controls > Software on the touchscreen.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.
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• Printed on the Vehicle Certification label, located on the door pillar. This can be seen when the driver's door is open.
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• Cars manufactured in Gigafactory Shanghai starting September 2020: The VIN is stamped onto the floor and can be seen
by moving the front passenger seat rearward and lifting the carpet.
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• Cars manufactured in Gigafactory Shanghai: The VIN is stamped onto the floor and can be seen by moving the front
passenger seat rearward and lifting the carpet.
Emission Control Label
The emission control label is located on the opening face of the liftgate.
NOTE: For vehicles with a model year of 2022 or newer, the emission control label is now located on the inside of the front
hood and may not match the label shown.
Identification Labels
Vehicle Identification Number
You can find the VIN at the following locations:
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• Touch Controls > Software.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield on the driver's side
of the vehicle.
• Printed on the Vehicle Certification label, located on the door pillar. Can be seen when the driver’s door is open.
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Vehicle Identification Number
You can find the VIN at the following locations:
• Touch Controls > Software.
• Stamped on a plate located at the top of the dashboard. Can be seen by looking through the windshield.
• Printed on the Vehicle Certification label, located on the door pillar. Can be seen when the driver’s door is open.
• On vehicles manufactured before August 2015, the VIN is stamped on the chassis and can be seen by removing the
maintenance panel.
• On vehicles manufactured as of August 2015, the VIN is stamped on the chassis and can be seen by removing the sill panel
on the front passenger door by gently prying it upward using a flat-bladed tool.
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NOTE: The VIN was not stamped on the chassis on vehicles manufactured between approximately June 2, 2016 and Feb 28,
2017.
CAUTION: Removing the sill panel to view the VIN is not recommended because damage is likely to occur. The panel
is held in place with fragile clips that break easily. Damage caused by removing the sill panel is not covered by the
warranty.
• On vehicles manufactured prior to August 2015, a VIN label can be found in the front trunk, beneath the underhood apron.
• Stamped on the chassis under the sill panel on the rear passenger door. To remove the sill panel, gently pry it upward using
a flat-bladed tool.
NOTE: The VIN was not stamped on the chassis on vehicles manufactured between approximately June 2, 2016 and Feb 28,
2017.
CAUTION: Removing the sill panel to view the VIN is not recommended because damage is likely to occur. The panel
is held in place with fragile clips that break easily. Damage caused by removing the sill panel is not covered by the
warranty.
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Emission Control Label
The emission control label is located on the opening face of the liftgate.
NOTE: For vehicles with a model year of 2022 or newer, the emission control label is now located on the inside of the front
hood and may not match the label shown.
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Vehicle Loading
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight Rating) and
GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to CybertruckModel SModel XModel
3Model Y.
Both labels are visible on the door pillar when the front door is open.
NOTE: If your CybertruckModel SModel XModel 3Model Y is fitted with Tesla accessory wheels or tires, your
CybertruckModel SModel XModel 3Model Y may include an additional label indicating that values may differ from what is
stated on the label. If this is the case, see Accessory Wheels and Tires on page 803.
1. Tire and Loading Information Label
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2. Vehicle Certification Label
WARNING: Overloading CybertruckModel SModel XModel 3Model Y has an adverse effect on braking and handling,
which can compromise your safety or cause damage.
CAUTION: Never store large amounts of liquid in CybertruckModel SModel XModel 3Model Y. A significant spill can
cause electrical components to malfunction.
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight Rating) and
GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to CybertruckModel SModel XModel
3Model Y.
Both labels are visible on the door pillar when the front door is open.
NOTE: If your CybertruckModel SModel XModel 3Model Y is fitted with Tesla accessory wheels or tires, your
CybertruckModel SModel XModel 3Model Y may include an additional label indicating that values may differ from what is
stated on the label.
1. Tire and Loading Information Label
2. Tire Information Label
3. Vehicle Certification Label
WARNING: Overloading CybertruckModel SModel XModel 3Model Y has an adverse effect on braking and handling,
which can compromise your safety or cause damage.
CAUTION: Never store large amounts of liquid in CybertruckModel SModel XModel 3Model Y. A significant spill can
cause electrical components to malfunction.
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and theGVWR (Gross Vehicle Weight Rating) and
GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to CybertruckModel SModel XModel
3Model Y.
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1. Tire and Loading Information Label
2. Vehicle Certification Label
WARNING: Overloading CybertruckModel SModel XModel 3Model Y has an adverse effect on braking and handling,
which can compromise your safety or cause damage.
CAUTION: Never store large amounts of liquid in CybertruckModel SModel XModel 3Model Y. A significant spill can
cause electrical components to malfunction.
Vehicle Labeling
It is important to understand your vehicle's original tire sizes and pressures, and the GVWR (Gross Vehicle Weight Rating) and
GAWR (Gross Axle Weight Rating). This information can be found on two labels attached to CybertruckModel SModel XModel
3Model Y.
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1. Towing label (if equipped)
2. Tire and Loading Information Label
3. Vehicle Certification label
NOTE: Towing capability is available only if Model X is equipped with the Towing Package.
WARNING: Overloading Model X has an adverse effect on braking and handling, which can compromise your safety or
cause damage.
CAUTION: Never store large amounts of liquid in Model X. A significant spill can cause electrical components to
malfunction.
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Towing Label
NOTE: Depending on date the vehicle was manufactured, CybertruckModel SModel XModel 3Model Y may or may not have a
towing label.
Towing capability is available only if Model X is equipped with the Towing Package. If equipped with the towing package, the
Towing Label instructs you to refer to the owner's manual for tire pressures that should be used when towing a trailer. Do not
use the tire pressures printed on the Tire Information Label. Instead, see the topic "Towing a Trailer" in the Driving section of
the onscreen Owner's Manual.
Tire and Loading Information Label
• The maximum number of occupant seating positions.
• The maximum vehicle capacity weight.
• The size of the original tires.
• The cold inflation pressures for the original front and rear tires. These pressures are recommended to optimize ride and
handling characteristics.
Label Format:
Never change this label, even if you use different tires in the future.
NOTE: If CybertruckModel SModel XModel 3Model Y is loaded to its full capacity, double check all tires to ensure they are
inflated to their recommended pressure levels.
WARNING: Tire pressures printed on the Tire and Loading Information label DO NOT APPLY to towing. When towing, tire
pressures must be increased. For information about the tire pressures required when towing, see Towing and
Accessories on page 532.
WARNING: Tire pressures printed on the Tire and Loading Information label DO NOT APPLY to towing. When towing, tire
pressures must be increased. For information about the tire pressures required when towing, see Towing and
Accessories on page 523.
Vehicle Certification Label
The Vehicle Certification label provides:
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• GVWR - Gross Vehicle Weight Rating. The maximum allowable total mass of CybertruckModel SModel XModel 3Model Y.
This is calculated as the weight of CybertruckModel SModel XModel 3Model Y equipped with the heaviest factory
selectable options, all passengers, fluids, and cargo.
• GAWR FRT and GAWR RR - Gross Axle Weight Rating for the front and rear axles. The GAWR is the maximum distributed
weight that each axle can support.
United States:
United States:
Canada:
Canada:
Mexico:
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Mexico:
Mexico:
CAUTION: To prevent damage, never load CybertruckModel SModel XModel 3Model Y so that it is heavier than GVWR
or exceeds the individual GAWR weights.
Towing a Trailer
WARNING: Do not use CybertruckModel SModel XModel 3Model Y for towing purposes.
CybertruckModel SModel XModel 3Model Y does not support a trailer hitch. Installing one could cause damage and
increase the risk of a collision.
CAUTION: Using CybertruckModel SModel XModel 3Model Y for towing may void the warranty.
Towing a Trailer
WARNING: Do not use CybertruckModel SModel XModel 3Model Y for towing purposes.
CybertruckModel SModel XModel 3Model Y does not currently support towing. Towing can cause damage and increase
the risk of a collision.
CAUTION: Using CybertruckModel SModel XModel 3Model Y for towing without Tesla-approved towing components
and accessories may void the warranty.
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Towing a Trailer
WARNING: Do not use CybertruckModel SModel XModel 3Model Y for towing purposes.
CybertruckModel SModel XModel 3Model Y does not currently support towing. Towing can cause damage and increase
the risk of a collision.
CAUTION: Using CybertruckModel SModel XModel 3Model Y for towing without Tesla-approved towing components
and accessories may void the warranty.
Roof Racks
A Model S equipped with a glass roof, or a panoramic sunroof, can carry up to 165 lbs (75 kg) using a Tesla-approved roof rack
(see Parts and Accessories on page 803).A Model S equipped with a solid body color roof is incompatible with roof racks.
CAUTION: Do not use roof racks, or place any load, on the roof of a Model S that is equipped with a solid color roof.
Doing so can cause significant damage.
Roof Racks
CybertruckModel SModel XModel 3Model Y supports the use of Tesla-approved roof racks using a Tesla mounting accessory.
To install roof racks, you must use this accessory and you must use only roof rack systems that have been approved by Tesla
(see Parts and Accessories on page 803). Failure to do so can cause significant damage.
Calculating Load Limits
1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX lbs or XXX kg” on the “Tire
and Loading Information” label.
2. Determine the combined weight of all occupants that will ride in the vehicle.
3. Subtract the combined weight of the occupants from XXX lbs or XXX kg (see Step 1).
4. The resulting figure equals the available cargo load capacity. For example, if the “XXX” amount equals 1400 lbs (635 kg)
and there will be five 150 lb (68 kg) passengers in the vehicle, the amount of available cargo capacity is 650 lbs (1400 ‑ 750
(5 x 150) = 650 lbs) or 295 kg (635 ‑ 340 (5 x 68) = 295 kg).
5. Determine the combined cargo weight being loaded on the vehicle. That weight must not exceed the available cargo load
capacity calculated in Step 4.
WARNING: Trunks are the preferred places to carry objects. In a collision, or during hard braking and sharp turns, loose
items in the cabin could injure occupants.
Example Load Limit Calculations
How much cargo CybertruckModel SModel XModel 3Model Y can carry depends on the number and weight of passengers.
The following calculated load limit examples assume passengers weigh 150 lbs (68 kg). If passengers weigh more or less,
available cargo weight decreases or increases respectively.
Driver and one passenger
Description
Total
Vehicle capacity weight
954 lbs (433 kg)
Subtract occupant weight (2 x 150 lbs/68 kg)
300 lbs (136 kg)
Available cargo weight
654 lbs (297 kg)
Driver and four passengers
Description
Total
Vehicle capacity weight
954 lbs (433 kg)
Subtract occupant weight (5 x 150 lbs/68 kg)
750 lbs (340 kg)
Available cargo weight
204 lbs (93 kg)
When carrying cargo, distribute the weight as evenly as possible between the front and rear trunks. For maximum load limits
specific to the trunks, see Front Trunk Load Limit on page 188 and Rear Trunk Load Limits on page 178.
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Dimensions
Exterior Dimensions
A
Overall Length
196 in
4,970 mm
B
Overall Width (including mirrors)
Overall Width (excluding mirrors)
86.2 in
77.3 in
2,189 mm
1,964 mm
C
Overall Height
56.9 in*
1,445 mm*
D
Wheel Base
116.5 in
2,960 mm
E
Overhang - Front
37 in
929 mm
F
Overhang - Rear
42.5 in
1,080 mm
G
Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle)
5.5 in*
139.7 mm*
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G
Ground Clearance - Coil Suspension (All-Wheel Drive vehicle)
G
Ground Clearance - Air Suspension
H
Track - Front
Track - Rear
5.3 in*
134.6 mm*
4.6 - 6.3 in
116.8 - 160 mm
65.4 in
66.9 in
1,662 mm
1,700 mm
*Values are approximate. Dimensions can vary depending on a vehicle's options and various other factors.
A
Overall Length
196 in
4,970 mm
B
Overall Width (including mirrors)
Overall Width (excluding mirrors)
86.2 in
77.3 in
2,189 mm
1,964 mm
C
Overall Height
56.9 in*
1,445 mm*
D
Wheel Base
116.5 in
2,960 mm
E
Overhang - Front
36.9 in
929 mm
F
Overhang - Rear
42.55 in
1,081 mm
G
Ground Clearance - Coil Suspension (Rear Wheel Drive vehicle)
5.5 in*
139.7 mm*
G
Ground Clearance - Coil Suspension (All-Wheel Drive vehicle)
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TSB/Document ID: 2024.14_0524.pdf
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-30
MFR Internal Campaign ID/Software Version: 2024.14
Communication Type: Over The Air
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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