NHTSA ID Number: 11001575
Manufacturer Communication Number: TSB 24-2142
TSB/Document Date: 2024-06-12
Summary
This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.
6/12/24, 9:22 AM
2022 F-450
TECHNICAL SERVICE BULLETIN
10R140 - Poor Shift Quality With Illuminated Powertrain Malfunction
(Wrench) Indicator And DTCs P2704 And P0771 - Built On Or Before 15May-2024
24-2142
24 May 2024
This bulletin supersedes 23-2376. Reason for update: update the Part List and the Service Procedure.
Model:
Ford
2022 Super Duty
Built on or before 15-May-2024
Engine: 6.7L Diesel
Transmission: 10R140 transmission
2023-2024 F-Super Duty
Built on or before 15-May-2024
Engine: 6.7L Diesel
Transmission: 10R140 transmission
Markets: North American markets only
Issue: Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission
and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with DTCs P2704 and
P0771 stored in the TCM with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear
between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an
open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub, install the
new E clutch washer, and input shaft O-rings.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all the following criteria:
• 2022-2024 F-550 or F-600 F-Super Duty
• Built on or before 15-May-2024
• 6.7L Diesel Engine
• 10R140 Automatic Transmission
• DTCs P2704 and P0771 stored in the TCM
• Over 5,000 miles (8,000 km)
Parts
Service Part
Number
Claim
Quantity
Package
Order
Quantity
Number in
Package
LC3Z-7H223A
16
16
1
LC3Z-7B031B
1
1
1
LC3Z-7A248A
1
1
1
LC3Z-7G091D
2
2
1
LC3Z-7G091C
3
3
1
LC3Z-7G091B
7
7
1
LC3Z-7B399A
5
5
1
https://www.fordtechservice.dealerconnection.com
Description
Front Support Bolt Washers
Front Support To Case Seal
Torque Converter Hub Seal
Input Shaft Torque Converter (F0) Teflon Seals
Input Shaft Seal (F9)
Input Shaft Front (F2) Teflon Seals
Sun Gear Number 3 Shaft (F7) Seals
1/5
6/12/24, 9:22 AM
2022 F-450
LC3Z-7G091A
5
5
1
LC3Z-7G242C
2
2
1
LC3Z-7G242D
1
1
1
LC3Z-7A262-F
1
1
1
E Clutch Piston
LC3Z-7F227-A
1
1
1
E Clutch Balance Dam Outer Seal
LC3Z-7G242A
1
1
1
LC3Z-7G242B
1
1
1
PC3Z-7P211C
1
1
1
PC3Z-7482-A
1
1
1
W715131S442
1
1
4
W714824S442
2
1
4
W715618S437
6
2
4
W718005S900
2
1
2
W710356S439
2
1
4
W520515S440
2
1
4
W709771S440
2
2
1
N605804S439
4
1
4
Transmission Support Insulator Bracket Bolts
(RWD ONLY)
391558-S102
2
2
1
Transmission Support Insulator Bolts
N605804S439
11
3
4
E4HZ-4A254B
2
2
1
F81Z-4N272AA
4
1
4
4
1
4
Front Driveshaft CV Joint To Transfer Case Flange
(4X4 ONLY)
As Needed
(Up To 2)
As Needed (Up
To 2)
1
Motorcraft Mercon LV Automatic Transmission
Fluid (Transfer Case Fluid, 4X4 Only) (ALL
MARKETS EX CAN)
As Needed
(Up To 2)
As Needed (Up
To 2)
1
Motorcraft Mercon LV Automatic Transmission
Fluid (Transfer Case Fluid, 4X4 Only) (CANADA
ONLY)
As Needed
(Up To 19)
As Needed (Up
To 19)
1
Motorcraft Mercon ULV Automatic Transmission
Fluid
XL-5-A
As Needed
(Up to 1)
As Needed (Up
to 1)
1
https://www.fordtechservice.dealerconnection.com
Input Shaft (F8) Seals
Input Shaft Small O-Ring Seal
Input Shaft Large O-Ring Seal
E Clutch Piston And Balance Dam Inner Seal
E Clutch Piston And Balance Dam Inner Seal
E Clutch Hub
E Clutch Hub Washer
Transmission Fluid Cooler Tube Bolt
Selector Lever Cable Bracket Bolts
Torque Converter Nuts
Exhaust Lower Downpipe To Catalyst And
Particulate Filter Assembly Bolts
Crossmember Bracket Bolts
Crossmember Bracket Nuts
Transmission Mount Insulator Nuts
Transfer Case To Transmission Bolts (4X4 ONLY)
Front Driveshaft Pinion Flange Strap (4X4 ONLY)
Front Driveshaft Pinion Flange Bolts
Motorcraft Multi-Purpose Grease Spray
2/5
6/12/24, 9:22 AM
2022 F-450
Parts - Parts To Inspect And Replace Only If Necessary
Service Part
Number
Claim
Quantity
Package Order
Quantity
Number in
Package
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TSB/Document ID: TSB 24-2142
Replacement Service Bulletin Number:
MFR Communication Date: 2024-06-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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