Warranty Information
Policies and Procedures Bulletin

Number: VWP-24-04

Subject:

Date: May 15, 2024

Automatic Emergency Braking (AEB) Limited Warranty
Extension

Questions - For any questions regarding this bulletin, please contact the Warranty Helpline at 1-866306-8447 or warranty.helpline@vw.com.

This document modifies the Volkswagen
Warranty Policies and Procedures
Manual.

Automatic Emergency Braking (AEB) Limited Warranty Extension
For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 75% of the repair
or replacement of certain Automatic Emergency Braking (AEB) system components by an authorized Volkswagen dealer
for 1 year or 12,000 miles, whichever occurs first, from the expiration date of the New Vehicle Limited Warranty.
Model Years
2015-2017
2018-2019
2020-2023

U68 Warranty Key
Original New Vehicle Limited Warranty
Warranty Extension Coverage for AEB Components
3 years / 36,000 miles
4 years / 48,000 miles
6 years / 72,000 miles
7 years / 84,000 miles
4 years / 50,000 miles
5 years / 62,000 miles

If the Settlement Class Vehicle’s Warranty Extension time period has already expired as of the May 15, 2024, the New
Vehicle Limited Warranty will be extended to November 15, 2024, not to exceed the Warranty Extension mileage
limitations. Refer to the chart below.
Model Years
2015-2017
2018-2019
2020-2023

U69 Warranty Key
Original New Vehicle Limited Warranty
Warranty Extension Coverage for AEB Components
3 years / 36,000 miles
November 15th, 2024 / 48,000 miles
6 years / 72,000 miles
November 15th, 2024 / 84,000 miles
4 years / 50,000 miles
November 15th, 2024 / 62,000 miles

Applicable Vehicles
2019-2023 Arteon
2018-2023 Atlas
2020-2023 Atlas Cross Sport
2016-2017 CC

2016-2021 Golf
2016-2019 Golf R
2022-2023 Golf R
2016-2019 Golf SportWagen

2016-2023 GTI
2016-2019 e-Golf
2021-2023 ID.4
2016-2023 Jetta

2016-2022 Passat
2022-2023 Taos
2018-2023 Tiguan
2015-2017 Touareg

What is Covered
During the time/mileage period specified above, an authorized Volkswagen Dealer will diagnose and repair a
malfunction or failure of the AEB system’s control unit, camera(s), radar, LIDAR, and/or sensor(s) which enable AEB
functionality at no cost to the owner if diagnosis confirms the AEB system component has failed from a Warranty defect.
Vehicles within the New Vehicle Limited Warranty time and mileage period will be covered at 100%. Once the vehicle
exceeds New Vehicle Limited Warranty, the entire repair will be covered at 75% for the time and mileage parameters
specified above.
Page 1 of 2
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
Internal
reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
What is Not Covered
If diagnosis reveals that the vehicle has an unrelated issue(s), diagnosis and any necessary repairs to correct such issue(s)
will not be covered under this limited Warranty Extension.
The Warranty Extension shall not cover repairs for any damage to, failure or malfunction of any part of the AEB system,
including its control unit, camera(s), radar, LIDAR, and/or sensors, resulting from abuse, alteration or modification, a
collision or crash, vandalism and/or other impact, movement, displacement of and/or damage to the AEB sensors,
weather and/or environmental conditions, and/or damage from any outside source or factor.
Transferability
This warranty extension is fully transferable to subsequent owners.
Vehicle Eligibility
To determine if a vehicle is eligible for the Automatic Emergency Braking (AEB) Limited Warranty Extension, the
“Warranty” section of the “Vehicle Data” screen will show Warranty Key “U68 AEB Warr Ext 12/12k mi (See Contract)”
and/or Warranty Key “U69 AEB Warr Ext 6 months (See Contract)” indicating this vehicle is eligible for the greater of the
two coverages of this Warranty Extension.
If the warranty extension is applicable to the vehicle, the “Enhanced Coverage” section of the “Vehicle Data” screen in
Elsa will also be populated with the warranty extension parameters.
Vehicles with the totaled status and/or salvaged title are excluded from coverage under this limited Warranty Extension.
SAGA Claiming Procedures
Dealers must use the following Claim Type and Service Number when submitting warranty extension claims for the
Automatic Emergency Braking (AEB) Limited Warranty Extension.
SAGA Claiming Procedure
Claim Type

2WA

Service Number

6607

9163

9638

Damage Code

0010

0040

0040

Vendor Code

Identified on Part

Document Revision Table
Publish Date
05/15/2024

Reason For Update
Original Publication

Page 2 of 2
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
Internal
reposted to other sites, without the prior expressed written permission of the publisher.