Technical Service Bulletin

Transaction No:

2072988/3

Release date:

5/29/2024

91-24-03 - Infotainment message - New settings available for
account/ambient lighting color changes

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

ID.4

2021-2023

All

All

All

All

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2072988/3

5/29/2024

91-24-03

Update vendor code in
warranty table.

2072988/2

3/11/2024

91-24-03

Update labor operation
and labor times in
warranty table.

2072988/1

2/21/2024

91-24-03

Original publication.

• The message repeatedly appears in the infotainment display: “New settings are now available for your
user account. Do you want to apply them?”
and/or
• After confirming the message (by pressing OK) several user settings are reset in the infotainment
system. The message is sometimes shown again after switching the ignition off and on.
and/or
• The color of the background lighting changes automatically.

The infotainment message is erroneous. After updating the software the message will not return.

Page 1 of 4
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2072988/3

Release date:

5/29/2024

91-24-03 - Infotainment message - New settings available for
account/ ambient lighting color changes

Figure 1: “New settings available for user account” in the infotainment system.

Technical Background
Incorrect software in the databus diagnostic interface (-J533-).

Production Solution
Not applicable.

Service

The following points must be observed before following the test plan.
• ODIS Tester patch version (product version) 11.0.0 and the base line version (diagnosis didb
GFS-v) 2.26.11 or higher must be installed.
Parameter change in the diagnostic interface address 8124 (application server 1 system 2, Java)
Perform the procedure as follows:
• Start ODIS diagnosis and wait until the reading of all control units is complete.
• In the test plan tab press the “Select self test” control button.
• Under software management open sub menu 8124 (application server 1 system 2, Java) and then
select the test program “8124_save _PSO” and attach the test plan.
• Start the test program “8124_save_PSO.”
Follow and complete the instructions of the vehicle diagnostic tester.
Page 2 of 4
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

91-24-03 - Infotainment message - New settings available for
account/ ambient lighting color changes

Transaction No:

2072988/3

Release date:

5/29/2024

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng.
Code(s)

Trans.
Code(s)

VIN Range
From

VIN Range To

ID.4

2021-2023

All

All

All

All

SAGA Coding
Use applicable Claim Type 1)

Claim Type:
Service Number:

Damage
Code

9035

0012

HST

Damage Location (Depends on
Service No.)

--

Use applicable when indicated in
Elsa (L/R)

Parts Manufacturer
ID.4

(removed part)
Labor Operation 3): Preparation time and
charge battery

002 2)

01500010 = 20

Diagnostic Time 4)
GFF Time expenditure

01500060 = 50 TU max.

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

YES
NO
NO

Claim Comment: Input “As per Technical Bulletin 2072988” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.
Page 3 of 4

© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

91-24-03 - Infotainment message - New settings available for
account/ ambient lighting color changes

Transaction No:

2072988/3

Release date:

5/29/2024

Required Parts and Tools
No Special Parts required.
Tool Description

Tool No

Midtronics Battery Tester/Charger

MTRMSP0702 battery maintainer/charger

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X and
ODIS Service with current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 4 of 4
© 2024 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.