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NHTSA ID Number: 11001187

Manufacturer Communication Number: ITB19-013E

TSB/Document Date: 2024-06-07


Summary

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Classification:

Reference:

DA19-012E

Date:

ITB19-013E

April 12, 2024

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2015-2024 Q50 (V37)
2015-2018 Q50 HybrideBay logo (HV37)
2017-2022 Q60 (CV37)
2015-2019 Q70 (Y51)
2015-2018 Q70 HybrideBay logo (HY51)
2019-2024 QX50 (J55)

2022-2024 QX55 (FJ55)
2015-2021 QX60 (L50)
2022-2024 QX60 (L51)
2015-2019 QX60 HybrideBay logo (L50H)
2015-2024 QX80 (Z62)

APPLIED SYSTEMS:

Vehicles equipped with a lane camera (see Figure 1)

SERVICE INFORMATION
If the Automatic Emergency Braking (AEB) warning light
or
is blinking (but not illuminated
steadily) or the client states it is blinking, and there are no related DTCs, inspect the windshield.
A blinking AEB warning light may occur under the following conditions:


When contamination or foreign material adhere to the lane camera viewing window on the windshield.
When driving while it is snowing or when frost forms on the lane camera viewing window on the
windshield.
When the lane camera viewing window on the windshield is temporarily fogged up.
HINT:
Viewing
window

o Refer to the applicable ESM for diagnosis
if DTCs are present in any of the
following related systems:
 Laser/Radar
 ICC/ADAS
 Lane Camera

Lane camera

o Refer to the following pages for further
information.
Figure 1
InfinitieBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your InfinitieBay logo retailer to determine if this
applies to your vehicle.
1/3

FLOW CHART
Is the AEB warning
light currently blinking? (But
not ON steadily)

This bulletin does not apply.
Do not replace the lane camera.

No

Yes

Did the client state the AEB
warning light was blinking
previously?

Do not immediately replace the lane camera.
 First use the wipers, defroster, and/or a
soft cloth to clean the area.
Refer to the ESM for further diagnostic
information.

No

Yes
Are any Camera/Radar/ADAS
related DTCs stored?

Yes
Do not immediately replace the lane camera.
Clear, clean, or repair the windshield as needed.

No
Is the windshield dirty, frosted,
fogged up, or damaged in front Yes
of the camera?

Refer to ITB13-007 for cleaning glass.

Refer to ITB17-009 for damaged glass.

No
Are both the camera and lane
camera bracket mounted
properly?
Yes

Do not immediately replace the lane camera.
Correct improper mounting per the ESM.

No

Verify the AEB warning light has
stopped blinking

Inform the client the following conditions may cause the AEB warning light to blink:
 Heavy rain or thick fog may cause the light to blink. Good use of wipers and keeping the windshield
clean will mitigate some of the issue.
 When contamination or foreign material adhere to the lane camera viewing window on the windshield.
 When driving while it is snowing or when frost forms on the lane camera viewing window on the
windshield.
 When the lane camera viewing window on the windshield is temporarily fogged up
Explain to the client the difference between contamination detection and a malfunction.
During the following conditions, the AEB warning light may blink/flash. However when these
conditions no longer exist, the AEB will resume automatically:
 Strong light is shining from over the front of the vehicle.
 The cabin temperature is over approximately 104°F (40°C) in direct sunlight.
 The radar sensor picks up interference from another radar source.
 When driving on roads without any road structures or buildings (for example: long bridges, deserts,
snow fields, driving next to long walls).

2/3

ITB19-013E

Lane camera

This area needs
to be clean

Figure 2

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

May 22, 2019

ITB19-013

Original bulletin published

November 5, 2020

ITB19-013a

APPLIED VEHICLES updated

February 3, 2021

ITB19-013b

Classification number updated

January 26, 2022

ITB19-013C

March 9, 2023

ITB19-013D

April 12, 2024

ITB19-013E

APPLIED VEHICLES updated
APPLIED VEHICLES updated, and “NOTE” references changed
to “HINT”
APPLIED VEHICLES updated

3/3

ITB19-013E

1

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TSB/Document ID: ITB19-013E

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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