NHTSA ID Number: 11001114
Manufacturer Communication Number: LI14.20-N-073867
TSB/Document Date: 2024-06-06
Summary
Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
EGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter
with OM642 Diesel Engine
Topic number
LI14.20-N-073867
Version
4
Function group
14.20 - Exhaust gas recirculation
Date
5/23/24
Validity
906, 907 Sprinter with OM642 V6 Diesel Engine
Reason for change
Update Work Instructions
Complaint
Complaint A:
The engine is jolting/bucking between 1700 and 1900 rpm.
Complaint B:
One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine
Light. Review list of mechanical fault codes in table below.
NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review
list of electrical fault codes PDF document in attachments.
Complaint C:
One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light.
Review list of electrical fault codes PDF document attached.
NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid.
Cause
Cause of Complaint A:
Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve
being able to reach the target value of the EGR Valve position controller.
NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate.
Cause of Complaint B:
Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller.
Cause of Complaint C:
Internal EGR Valve or other electrical faults related to the EGR Valve function.
Attachments
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Description
OM642 EGR Valve before 1.jpeg
Bottom of sooted EGR Valve.
OM642 EGR Valve before 2.jpeg
Side view of sooted EGR Valve.
Remedy
Remedy for Complaint A:
Perform the following steps:
1.
2.
3.
4.
•
•
•
•
•
Disable the EGR Valve (Y27/17) by disconnecting the electrical connector.
Perform a test drive to check if jolting/bucking issue resolves.
If the jolting/bucking is resolved, proceed to Remedy for Complaint B.
If jolting/bucking is still present, proceed with further diagnosis to determine root cause. Consider the follow to
check:
EGR system including the EGR Cooler and pipes for sooting and/or clogging, EGR Bypass Flap including the
vacuum system.
Visually check the leak oil line or T-piece; reference LI07.00-N-059118.
Fuel System.
Combustion.
Transmission.
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•
Etc.
Remedy for Complaint B:
Clean the EGR Valve with TUNAP 926® (BQ6670128) by performing the following steps:
NOTE: Prior to performing cleaning procedure, ensure to run coverage check of EGR Valve using the following qualifying damage codes; 4901M, 14315. If no coverage, then performing procedure is considered customer pay.
EGR Valve Removal:
1.
Remove the EGR Valve using the appropriate WIS document (document numbers referenced below).
EGR Valve Cleaning:
1.
2.
3.
4.
5.
6.
7.
8.
Attempt to gently turn the EGR Valve blades clockwise to ensure they move. If the blades are seized, the EGR
Valve must be replaced, and therefore cleaning is not permitted.
Position EGR Valve so open cavity is facing upward. Fill cavity with cleaner, and then proceed to apply cleaner
to blades from the outside. Additionally, apply cleaner to outside where additional soot is found.
Allow 15 minutes for the cleaning gel to take effect.
Carefully brush the areas with the supplied cleaner brush or another suitable non-metallic brush with soft bristles; e.g. Kids size toothbrush and straw cleaning brush (see picture in attachments).
Continue to clean the EGR Valve by turning the EGR Valve blades clockwise to the open position, then hold blades in place with a suitable non-metallic holder/wedge placed in the hole directly in front of the open cavity (see
picture in attachments).
Rinse the component part with clear, cold water. Be careful not to get the electrical connection area of the EGR
Valve wet. Furthermore, do not use pressurized water, otherwise the EGR Valve can be damaged.
Dry the cleaned areas of the EGR Valve (do not use compressed air).
Check whether soot deposits are still present. If traces of soot deposits are still present, repeat the cleaning process.
NOTES:
1.
2.
Do not lift, pry up, or use excess force on the blades to open during step 2 and 5 of cleaning procedure.
Cleaning instructions are supported by a video in attachments.
Debris Disposal:
•
Refer to the attached MSDS as well as observe local regulations for information on disposal.
EGR Valve Installation and Testing:
1.
2.
3.
4.
5.
Re-install the EGR Valve with a new gasket using the appropriate WIS document (document numbers referenced below).
Following cleaning, initialization of the EGR Valve via XENTRY diagnosis is NOT required.
Perform a test drive to see if complaint is resolved.
If the fault persists following cleaning, then proceed to perform further diagnosis to determine root cause starting
with Remedy for Complaint A Step 4.
If no other faults are found following proper diagnosis, it is acceptable to replace the EGR Valve for mechanical
issues.
Remedy for Complaint C:
1.
2.
Diagnose electrical faults.
If the electrical fault is determined to be the EGR Valve, it must be replaced. Cleaning will not be effective for
electrical related issues of the EGR Valve, and therefore not permitted.
Ensure to review and follow the following notes:
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1.
2.
3.
4.
5.
6.
7.
If the EGR Valve is determined to have a mechanical fault, the EGR Valve must be cleaned first, and thereafter,
test drive the vehicle to see if issue is resolved before an EGR Valve replacement is to be considered and accepted as warrantable.
If the EGR Valve requires replacement following cleaning and diagnosis provided no remedy utilizing Remedy
for Complaint A Step 4, state in write-up that cleaning was performed. This information will be necessary if EGR
Valve replacement is claimed under warranty.
If the EGR Valve cleaning is unsuccessful to resolve the issue, the cleaning can still be claimed under warranty
if EGR Valve warranty coverage is available for vehicle.
If the EGR Valve is damaged while attempting to remove it, the part must be replaced. Ensure to provide explanation of damage on RO and provide pictures of damage to warranty claim if repair is warrantable.
The EGR Valve cleaning procedure is NOT valid for OM651 equipped Sprinters or Diesel equipped Passenger
Cars.
Do NOT use TUNAP 926® to clean any other EGR system component. This product is only intended to clean
EGR Valves.
If the vehicle returns after cleaning the EGR Valve according to this LI, the procedure should be repeated.
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Attachments
File
Description
EGR Valve Electrical Fault Codes.pdf
List of EGR Valve Electrical Fault Codes.
OM642 EGR Valve Cleaning Instructional Video using
TUNAP 926®.mp4
OM642 EGR Valve Cleaning Instructional Video using
TUNAP 926.
TUNAP 926® MSDS.PDF
TUNAP 926 MSDS.
OM642 After Cleaning 1.JPG
Bottom view of cleaned EGR Valve looking at blades.
OM642 EGR After Cleaning 2.JPG
Side view of cleaned EGR Valve.
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EGR Valve Cleaner Application.JPG
EGR Valve with cavity filled, and blades covered in cleaner.
Brushes.JPG
Non-metallic soft brushes to assist in cleaning, and pen
cap used to hold blades open for cleaning.
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Blades Open.JPG
Hold blades open to clean using suitable non-metallic holder/wedge placed in the hole directly in front of the open
cavity (i.e. pen cap).
WIS-References
Document number
Title
Note
AR14.20-D-7662SG
Remove/install exhaust gas recircula- Engine 642.896/898 in model 906
tion valve
AR14.20-D-7662TSV
Remove/install exhaust gas recircula- Engine 642.899 in model 907
tion valve
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Power generation > Engine management > Engine running > Runs rough/shakes
Power generation > Engine management > Indicator lamp > Engine diagnosis > lit
Power generation > Engine management > Function > Malfunction
Parts
Part number
ES1 ES2 Designation
Quantity Note
EPC
A6421422380
Engine
1
OM642 EGR Valve Gasket
X
BQ6670128
Engine
0.5
1 Can of TUNAP 926® BQ6670128
should be able to clean 2 EGR Valves. Claim 0.5 Qty. per Warranty
X
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Claim. For heavily sooted EGR Valves which requires more than 1/2 of
can to clean, claim 1.0 for these special instances.
Control unit/fault code
Control unit
Fault text
CDI6Common Rail Diesel Injection (CR6NFZ)
14A000 - Component 'Y27/17 (Exhaust gas recirculation
positioner)' has an internal fault.
14A100 - Component 'Y27/17 (Exhaust gas recirculation
positioner)' has an internal fault.
14B700 - The exhaust gas recirculation valve sticks when
closed.
14B800 - EGR valve jams in opened position.
14CF00 - Event:Component 'Y27/17 (Exhaust gas recirculation positioner)' was temporarily sluggish.(Position
control deviation)
148B00 - Exhaust gas recirculation rate is too high.
CDI60Common Rail Diesel Injection (CR60NFZ)
P14A000 - The position of the exhaust gas recirculation
positioner (high pressure) is outside the adaptation values.
P14A100 - The position of the exhaust gas recirculation
positioner (high pressure) is outside the adaptation values.The commanded position cannot be reached.
P14B700 - The exhaust gas recirculation positioner (high
pressure) is jammed closed.
P14B800 - The exhaust gas recirculation positioner (high
pressure) is jammed open.
P148B00 - Component Exhaust gas recirculation positioner has a malfunction.The actuator does not close.
N3/28 - Motor electronics 'CDI61NFZ' for combustion en- P042FFA - The exhaust gas recirculation positioner (high
gine 'OM642' (CDI) (CR61NFZ)
pressure) is jammed closed. _
P049D00 - The position of the exhaust gas recirculation
positioner (high pressure) is outside the adaptation values. _
P30017E - The position of the exhaust gas recirculation
positioner (high pressure) is outside the adaptation values.
P30017F - The position of the exhaust gas recirculation
positioner (high pressure) is outside the adaptation values. The commanded position cannot be reached.
P300182 - Component 'Exhaust gas recirculation actuator
(high pressure)' has a malfunction. The actuator does not
open.
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P300198 - The exhaust gas recirculation positioner (high
pressure) is jammed closed.
P300199 - The exhaust gas recirculation positioner (high
pressure) is jammed open.
Operation numbers/damage codes
Op. no.
Operation text
Time
Damage
code
Note
4901M01
Use only for EMP 906 Sprinter with
OM642 with active BlueTec Extended Modification Warranty. Total claim not to exceed 2.5 hours
with supporting documentation and
punch times. Also reference LI document number in technician story per
Warranty Policy 10.11.
1431593
Use only for non-EMP 906, 907
Sprinter with OM642 and vehicle
has EGR Valve Warranty Coverage.
Total claim not to exceed 2.5 hours
with supporting documentation and
punch times. Also reference LI document number in technician story per
Warranty Policy 10.11.
070641
Diagnosis of EGR Valve related concerns including CEL, or drivability concern
Up to 1.0
hours
Punch time must support claimed time.
140000
Clean EGR Valve
Up to 0.5
hours
Must follow non-time policy with separate and identifiable punch.
147660
Remove and re-install EGR Valve
For time, refer to ASRA.
541011
Quick Test
For time, refer to ASRA.
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- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
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TSB/Document ID: LI14.20-N-073867
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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