NHTSA ID Number: 11001094
Manufacturer Communication Number: TSB240096-05022024
TSB/Document Date: 2024-06-06
Summary
This Technical Service Bulletin instructs on the identification and correction for when the crankshaft tone wheel and capscrews have been improperly assembled, resulting in fault codes and / or engine noise. This is an update to a previously submitted communication.
6/4/24, 11:26 AM Crankshaft Tone Wheel Malfunctions
¢ | Technical Service Bulletin
Technical Service Bulletin: TSB240096 Released Date: 02-May-2024
Crankshaft Tone Wheel Malfunctions
Crankshaft Tone Wheel Malfunctions
Warranty Statement
The information in this document has no effect on present warranty coverage or repair practices,
nor does it authorize TRP or Campaign actions.
Contents
Product Affected
¢ L9CM2450 L126B
Issue Summary
Symptom:
¢ Engine noise
¢ Fault Code 689
¢ Fault Code 731
Root Cause:
¢ Crankshaft tone wheel to crankshaft capscrews back out, resulting in the crankshaft tone
wheel detaching from the crankshaft.
Verification
¢ Verify that the engine has experienced Fault Code 689, 731, or a bottom end engine noise.
Service Instructions
¢ Remove the lubricating oil pan.
°o See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 007-025 in
Section 7. (/qs3/pubsys2/xml/en/procedures/583/583-007-025.html)
¢ Verify the crankshaft tone wheel capscrew torque.
© See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-071 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-071.html)
¢ If crankshaft tone wheel capscrews are found to be loose, proceed to Resolution section.
Resolution
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6/4/24, 11:26 AM Crankshaft Tone Wheel Malfunctions
¢ If the crankshaft tone wheel and capscrews are still in place, replace the crankshaft tone
wheel capscrews only. See L9
CM2450 L126B Service Manual, Bulletin 5613077. Refer to
Procedure 001-071 in Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-071.html)
¢ If the crankshaft tone wheel capscrews have backed out and the crankshaft tone wheel has
come off, then inspect/replace the following components:
¢ Cylinder Block and Crankshaft
© Visually inspect the cylinder block for damage.
° If cylinder block and/or crankshaft is damaged and repair is being made under warranty,
contact Cummins Care at 1-800-CUMMINS™ for assistance.
¢ Crankshaft
© If the tone wheel capscrews have been sheared off, then the crankshaft must be
replaced.
© If the crankshaft is replaced, then the main bearing and connecting rod bearings and the
crankshaft tone wheel and capscrews must also be replaced.
© See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-016 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-016.html)
¢ Piston Cooling Nozzles
© Visually inspect the piston cooling nozzles for damage.
© If any piston cooling nozzles are damaged or missing, then those power cylinders must
be inspected, and the damaged piston cooling nozzle(s) must be replaced.
°o See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-046 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-046.html)
¢ Piston(s)
© Visually inspect the number 6 piston for damage and replace if any damage is found.
°o See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-043 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-043.html)
¢ Connecting Rod(s)
© Visually inspect the number 6 connecting rod for damage replace if any damage is
found.
© See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-014 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-014.html)
¢ Cylinder Liner(s)
© Visually inspect the number 6 liner for damage and replace if any damage is found.
°o See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-028 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-028.html)
¢ Camshaft
© Visually inspect for damage and replace if any damage is found.
© See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-008 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-008.html)
¢ Cylinder Block Stiffener Plate
© Visually inspect for any damage and replace if any damage is found.
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6/4/24, 11:26 AM Crankshaft Tone Wheel Malfunctions
© See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 001-089 in
Section 1. (/qs3/pubsys2/xml/en/procedures/583/583-001-089.html)
¢ Lubricating oil and lubricating oil filter must be replaced.
© Cut open the lubricating oil filter.
°o See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 007-083 in
Section 7. (/qs3/pubsys2/xml/en/procedures/583/583-007-083.html)
¢ Crankshaft Position Sensor must be inspected and replaced if damaged.
° See L9 CM2450 L126B Service Manual, Bulletin 5613077. Refer to Procedure 019-365 in
Section 19. (/qs3/pubsys2/xml/en/procedures/583/583-019-365.html)
Document History
2024-4-25 Module Created
2024-5-2 Added crankshaft to cylinder block section.
Last Modified: 02-May-2024
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TSB/Document ID: TSB240096-05022024
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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