NHTSA ID Number: 11001075
Manufacturer Communication Number: S2975 202405
TSB/Document Date: 2024-06-05
Summary
SC - VNRE Cab Heat Improvement .
Service Campaign S2975
May2024
2023
VNRe Coolant and Heater System Upgrade
Service Category Service
Section Function Group 262
Technician Skill Level A
Market North America
Applicability
VOLVO
Years
2021-2022
Models
VNRE
Introduction
Volvo Trucks has developed coolant system upgrades for certain VNRe model vehicles. These upgrades
will improve cab heat, and overall performance and reliability of the coolant and heating system.
Upgrades will include new hoses and piping, bracketry, and coolant heaters. Follow repair instruction
below to complete the coolant system upgrades.
Production Change Information
This bulletin applies to vehicles built within the specified production changes below.
Brand
Emissions Level
Starting Build Date
Ending Build Date
BEV
EM-ZE
20-October-2020
10-September-2021
Warranty Information
This repair is covered by an authorized Service Program. Reimbursement is
obtained through the normal claim handling process.
Claim Type (used only when uploading from the Dealer Bus. Sys.)
B
Main Labor Code
Description
Hours
2609-01-01-04
Coolant Draining
1.1
2609-02-01-01
Coolant Filling
1.3
3222-03-02-05
Charging Switch Replacement
2.9
1720-16-09-01
Campaign General 0.1 x 60
6.0
Causal Part
SCC Authorization
Code
Expiration Date
23800428
S2975
May 30, 2025
Service Campaign S2975
February 2024
2023
Parts Information
Parts can order through Parts LinQ (DFS), using the normal process.
Part Numbers
Part Names
Quantity
23800428
3
21078879
1
24052962
1
24052964
Check Valve
1
24052967
Coolant Pipe
1
24056986
Coolant Pipe
1
24078779
1
24052018
Coolant Pipe
1
20885497
Double Tie Retainer
1
24052977
Bracket
1
24052174
Coolant Pipe
1
24078777
1
24078783
Bracket
1
24078785
Support
1
24107729
Support
6
24110412
Support
1
24110414
Support
1
24112754
Bracket
1
24111822
Support
1
Service Campaign S2975
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Service Campaign S2975
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Repair Instructions
1. Follow steps 1 through 76 in Impact operation 3222-03-02-05 to decommission the traction
voltage and remove the Charging Switch Unit.
2. Follow instruction in Impact operation 2609-01-01-04 to drain the coolant.
3. Remove the brackets.
4. Disconnect the hoses.
Service Campaign S2975
February 2024
2023
5. Remove and discard the hose.
6. Remove the expansion tank and hoses.
Service Campaign S2975
7. Disconnect the heater hose.
8. Remove and discard the hose.
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2023
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2023
9. Disconnect the heater relay power wires.
10. Disconnect the cooling box harness. Remove the cooling box grounds.
Service Campaign S2975
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2023
11. Disconnect the fan harness.
12. Install lifting equipment using the lifting eyes. Remove the screws.
Service Campaign S2975
13. Remove the screws.
14. Remove the cooling box.
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2023
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15. Remove and discard the hose and pipe.
16. Remove and discard the bracket.
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17. Remove and discard the hose.
18. Remove the pump and heaters.
19. Discard both removed heaters. Retain the pump.
Service Campaign S2975
20. Remove and discard the brackets.
21. Remove and discard the pipe.
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2023
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22. Remove the valve and hose assembly.
23. Remove the heater and hose assembly.
24. Remove the hose and discard the heater. Retain the hose.
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25. Discard all 6 heater mounting stud plates.
26. Remove and discard the bracket.
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27. Remove the nuts.
28. Remove the nuts.
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29. Remove the nuts.
30. Remove and discard bracket.
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31. Install new bracket P/N 24110414.
32. Install the nuts.
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Service Campaign S2975
33. Install the nuts.
34. Install the nuts.
February 2024
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35. Install the new bracket P/N 24110412.
Service Campaign S2975
February 2024
2023
36. Using two of the new stud plates P/N 24107729, install a new heater P/N 23800428 with the
retained hose assembly.
37. Install the valve and hose assembly.
Service Campaign S2975
February 2024
2023
38. Install the new pipe P/N 24052967.
39. Install the new brackets P/N 24078783 and P/N 24078785.
Service Campaign S2975
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2023
40. Using four new stud plates P/N 24107729, install two new heaters P/N 23800428 and the
retained water pump.
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41. Assemble the hoses and check valve.
P/N 24052962
P/N 21078879 x 2
P/N 24052964
P/N 24078779
Important Note
Please ensure that the check valve P/N 24052964 is correctly oriented with the flow direction aero
pointing away from the heater.
Service Campaign S2975
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42. Install the hose assembly.
43. Install the new bracket P/N 24052977.
Service Campaign S2975
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44. Install the new static fill pipe P/N 24052174.
45. Install the new hose P/N 24078777.
Service Campaign S2975
46. Install the cooling box.
47. Install the screws.
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48. Install the screws.
49. Connect the hoses.
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50. Install the bracket.
51. Install the ground terminals.
52. Connect the connectors.
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53. Connect the harness.
54. Connect the heater relays.
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55. Install the new heater hose P/N 24056986.
56. Install the heater hose.
Service Campaign S2975
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57. Install the expansion tank and hoses.
58. Install the new hose P/N 24052018.
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59. Locate the rear ESS heater.
60. Remove electrical connectors from both the heater, heater relay, and water pump.
61. Position a drain container.
62. Remove clamps and remove hose from both the heater and the water pump.
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63. Remove pipes from the heater bracket.
64. Remove the pump and relay assembly.
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65. Remove the heater assembly.
66. Remove and discard the heater bracket.
Service Campaign S2975
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67. Install the new heater bracket and support bracket.
68. Install the heater assembly.
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69. Install the pump and relay assembly.
70. Install pipes onto heater bracket.
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71. Install hose and clamps.
72. Connect all electrical connectors.
73. Follow instruction in Impact operation 2609-02-01-01 to fill the coolant.
74. Follow steps 77 to 169 in Impact operation 3222-03-02-05 to install the charge switch unit and
commission the truck.
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TSB/Document ID: S2975 202405
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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