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NHTSA ID Number: 11001073

Manufacturer Communication Number: No. 45-24

TSB/Document Date: 2024-06-05


Summary

Technical information for a replacement display unit for rear seat entertainment - observing procedure when replacing component.


Service

Technical Information

45/24

ENU

9194

9

Replacement Display Unit for Rear Seat Entertainment: Observing Procedure when
Replacing Component (45/24)
Model Line:

Panamera (971)

Model Year:

As of 2017 up to 2020

Equipment:

Mirrorlink with Smart Rear Seat Entertainment (M-No. 9WY)

Concerns:

Replacement display unit for Rear Seat Entertainment

Cause:

The previous display unit for the Rear Seat Entertainment in the driver’s and passenger’s seat is
no longer available for the first-generation PorscheeBay logo Panamera (Model Year 2017 - 2020). For
this reason, the display unit for the second-generation PorscheeBay logo Panamera (Model Year 2021 2024) must be used if it requires replacement.
Information
Mixed installation of the different display units is not permitted.

Action:

If the previous Rear Seat Entertainment display unit in the driver or passenger seat of the PorscheeBay logo
Panamera Model Year 2017 - 2020 needs to be replaced, replace both display units with the new
component status of the PorscheeBay logo Panamera Model Year 2021 - 2024.
In order to enable the new display unit to function in a PorscheeBay logo Panamera Model Year 2017 - 2020, the
wire harness in the driver and passenger seat backrest must be adapted and the central computer must
be recoded.
Procedure:





Order retrofit kit for the rear seat entertainment of the PorscheeBay logo Panamera Model Year 2021 - 2024
Rework the seat backrest wire harness on both front seats
Install new display units
Re-coding the central computer
Configuring display units
If necessary: Teaching headphones

Information
The minimum requirement for coding is the PIWIS Tester software release: 42.600.020

AfterSales

May 31, 2024
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Service
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Technical Information

45/24

Information
Inform the customer that vehicle-related data can no longer be displayed on the screens after the
conversion as the new screens do not have a vehicle interface.
This concerns, for example:

Display in instrument cluster

Live driving data display

Navigation display

Installation
Position:

Installation position of display units

Required parts and materials
Parts Info:

May 31, 2024
Page 2 of 17

Part No.

Designation
– Location

Number

9Y0088812

 Rear Seat Entertainment retrofit kit

1 piece

AfterSales

Service

Technical Information

Material:

45/24

ENU

9194

9A700748300

 External hexalobular screw
– Front seat rail screw

8 pieces

9A700791500

 Hexagon-head bolt
– Screw for front seat belt installing

2 pieces

9

Required materials (usually already available in the PorscheeBay logo Center)
Part No.

Designation

Quantity

...

 Fleece adhesive tape, approx. 19 mm/ 0.75
in wide
e.g. TESA 51616 ID

Quantity as required

...

 Connecting sleeve (crimping sleeve)
– commercially available

Quantity as required

...

Heat shrink-fit hose
– commercially available

Quantity as required

Required tools
Tools:









P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A, e.g. VAS 5908 - 90-A battery charger. For
further information about the battery chargers to be used, see the corresponding Workshop Manual.
 Workshop Manual '2X00IN Battery trickle charge'
Torque wrench, 0.4-2 Nm (0.3-1.5 ftlb.), e.g. VAS 6253A - torque wrench, 0.4-2 Nm
(0.3-1.5 ftlb.)
Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 - torque wrench, 2-10 Nm
(1.5-7.5 ftlb.)
Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g. V.A.G 1331A - torque spanner, 6-50 Nm (4.5-37
ftlb.)
VAS 1978/3 - Stripping pliers
VAS 1978/1A - Crimping pliers
VAS 1978/14A - Hot air gun
Release tool, e.g. VAS 1978/35-33 - release tool set
Disassembly tool for radio (HAZET 4655–1)

Replace display unit of Rear Seat Entertainment
Work Procedure: 1

2

Remove backrest cover on both front seats.
 Workshop Manual '722619 Removing and installing backrest cover'
Rework seat backrest wire harness on both front seats.

AfterSales

May 31, 2024
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Information
The procedure is shown on a front seat as an example and is identical for the remaining front seat.
2.1

Disconnect electric plug connection  Seat
backrest wire harness -1- from control unit 
Seat backrest wire harness -2-.

2.2

Expose electric lines of the seat backrest wire
harness  Seat backrest wire harness -3over a length of approx. 100 mm/ 3.94 in by
removing the abrasion protector. Starting
with the electric plug connection  Seat
backrest wire harness -1-.
Information
Always exercise care during the individual
work steps for stripping insulation from,
crimping and shrinking/insulating the electric
lines.
The procedures for stripping insulation from,
crimping, and shrinking/insulating the electric
Seat backrest wire harness
lines must be complied with and observed.
The procedures are described in detail in the Nr.155-2 - Repair kit for wire harnesses.
Crimping samples must be prepared before beginning work.

2.3

The electric lines pin 4 (yellow) and pin 5 (pink) of the wire harness are combined with the
electric line pin 17 (black/yellow).
For this, use suitable tools to unpin the electric lines pin 4 (yellow) and pin 5 (pink) from the
electric plug connection for the seat backrest wire harness and use side cutters to cut the
pins from the wire harness. The pins are no longer needed.
Then cut the electric line pin 17 (black/yellow) at a distance of approx. 60 mm/ 2.36 in from
the electric plug connection using side cutters.

2.4

Remove 10 mm/ 0.39 in insulation from all 4 electric line ends.



May 31, 2024
Page 4 of 17

Yellow electric line
Pink electric line
Electric line black/yellow from plug connection
Electric line black/yellow from wire harness

AfterSales

Service

Technical Information
2.5

ENU

9194

9

Crimp electrical lines with crimp sleeves (or a
combination of crimp and heat-shrink tubing)
into a splice connection using the crimping
pliers.  Crimped splice connection
A
B

2.6

45/24

– Lines from wire harness
– Line from electric plug connection

The electric line pin 6 (grey) of the wire
harness is combined with the electric line pin
20 (brown).
For this, use suitable tools to unpin the
Crimped splice connection
electric line pin 6 (grey) from the electric plug
connection for the seat backrest wire harness and use side cutters to cut the pin from the
wire harness. The pin is no longer required.
Then cut the electric line pin 20 (brown) at a distance of approx. 60 mm/ 2.36 in to the
electric plug connection using side cutters.

2.7

Remove 10 mm/ 0.39 in insulation from all 3 electric line ends.


2.8

Crimp electrical lines with crimp sleeves (or a
combination of crimp and heat-shrink tubing)
into a splice connection using the crimping
pliers.  Crimped splice connection
A
B

2.9

Grey electric line
Brown electric line from plug connection
Brown electric line from wire harness

– Lines from wire harness
– Line from electric plug connection

Wrap the reworked part of the seat backrest
wire harness  Seat backrest wire harness
-3- up to the electric plug connection 
Seat backrest wire harness -1- with fleece
adhesive tape.

AfterSales

Crimped splice connection

May 31, 2024
Page 5 of 17

9

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2.10

3

Technical Information

45/24
Connect electric plug connection  Seat
backrest wire harness -1- on the control
unit  Seat backrest wire harness -2- until
it engages noticeably.

Install backrest cover on both front seats.
 Workshop Manual '722619 Removing and
installing backrest cover'
Information
Contrary to the description in the Workshop Manual,
the new display units for the PorscheeBay logo Panamera
Model Year 2021 to 2024 must be installed
differently.

4

Install new display units.
Seat backrest wire harness

NOTICE
Display unit installed/removed/operated incorrectly

Risk of damage to the surface/leather on front seat or display unit

Risk of damage to the display unit screen

Do not use sharp-edged tools for installing/removing the display unit.

123

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TSB/Document ID: No. 45-24

Replacement Service Bulletin Number:

MFR Communication Date: 2024-05-31

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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