MAZDA DEALER EMAIL

May 10, 2024

Attention:

Subject:

7 SN
Gd

maZzos

Mazda General, Parts and Service Managers

Valve Stem Seals Class Action Settlement Program for Excessive Oil Consumption and Oil

Consumption Powertrain Warranty Extension Special Service Program SSPD5

Dear Mazda Dealer Partners,

In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an
extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a
Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional
oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-
5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve
stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents
for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024
concurrent with notification to the Settlement Class.

ject VIN.
The following models and VINs and production date ranges may be equipped with the affected valve stem

ind Pr ion ranges:

seals. Only affected vehicles with SSPD5 listed in eMDCS Warranty Vehicle Inquiry are eligible.

Model

VIN range

Build date range

2021 Mazda3, Japan built
SKYACTIV-G 2.5T

JM1BP******315204 - 403637

From October 12, 2020
through September 13, 2021

2021-2022 Mazda3 Mexico
built, SKYACTIV-G 2.5T

3MZBP******209389 - 307372

From December 8, 2020
through June 16, 2022

2021-2022 CX-30
SKYACTIV-G 2.5T

3MVDM******233598 - 437812

From December 7, 2020
through June 30, 2022

2021 Mazda6
SKYACTIV-G 2.5T

JM1GL"*****602506 - 618909

From October 6, 2020 through
September 14, 2021

2021 CX-5, US spec,
SKYACTIV-G 2.5T
with 10.25" center display

JM3KF******320280 - 472324

From October 6, 2020 through
September 13, 2021

2021 CX-9, US spec,
SKYACTIV-G 2.5T JM3TC******509027 - 541070
with 10.25" center display

From October 6, 2020 through
September 13, 2021

yr

The asterisk symbo can be any letter or number.
a) Ifthe vehicle is within the above ranges and has SSPD5 listed in eMDCS, the vehicle is covered
b) If the vehicle is not listed in eMDCS and not in the ranges above, SSPD5 is not applicable.

Outline of Reimbursement Program administered by JND Legal Administration (Settlement and Claims
Administrator):

All current and former owners (class members) that are eligible will be notified by JND Legal
Administration, who was appointed by the court to administer the class action settlement.

Any Class Members with questions regarding the reimbursement program can visit
www.MazdaValveStemSealSettlement.com, call toll-free 1-877-231-0642, write Mazda Valve Stem Seal
Settlement, c/o JND Legal Administration, PO Box 91414, Seattle, WA 98111, or email
[email protected] to see if their vehicle is eligible.

The class action affects class members within any of the 50 U.S. States, the District of Columbia, and the
U.S. Territories, whose covered vehicles (1) experienced the Low Engine Oil Warning Indication light before
the recommended service /oil change interval of 7,500 miles or 1 year, or (2) has had the oil refilled before
the warning light (“Low Engine Oil Level”) came on if the customer or dealer noticed that the oil level was
too low before the regular service /oil change interval.

Benefits provided under the Special Service Program SSPD5:
This program provides the following benefits: The Special Service Program SSPD5 covers repairs for 7 years

(84 months) or 84,000 miles for oil consumption related issues only (including for engine
repair /replacement due to oil consumption issues/related to the valve stem seals).

This SSP will not cover other unrelated powertrain items such as transmission, differential or engine failure
not related to oil consumption.

Some vehicles are excluded from the Settlement Class and SSPDS. A list of exclusions can be found at
www.MazdaValveStemSealSettlement.com

MAZDA DEALERS - ACTION REQUIRED

1. Ifa customer arrives to your dealer subject to SSPD5, please ask the customer if they are familiar
with the SSPD5 oil consumption Warranty Extension and if not, review the program with the
customer.

2. Ask the customer if they have had the low oil level light displayed or have changed or purchased
oil more often than the maintenance schedule of 7,500 miles due to a low oil level concern. In
some cases there may be the presence of DTC P250F:00 (“Low Engine Oil Level”) or in the
MyMazda App.

3. Depending on the customer's responses a repair may be required under the Powertrain Warranty
or SSPD5 Warranty Extension.

Available Resources:
To help you answer any questions regarding this program, Mazda has developed the following resources:
1. Dealer FAQ's, Repair Procedure and Parts & Warranty Information will be available no later than
Monday, May 13, 2024.