NHTSA ID Number: 11000827
Manufacturer Communication Number: 09-121-24
TSB/Document Date: 2024-06-04
Summary
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.
ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2024 Subaru
of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
2017-22MY Impreza
2018-22MY Crosstrek
NUMBER: 09-121-24
SUBJECT:
Engine Surging/Jolting During Accelerator
Release DTC P0011 & P0021
DATE: 05/14/24
INTRODUCTION:
This bulletin announces availability of reprograming files for the Engine Control Module (ECM)
to address rare cases of the engine surging/jolting when releasing the accelerator from half-throttle.
DTCs P0011 (A Camshaft Position – Timing Over-Advanced or System Performance Bank 1) and
P0021 (B Camshaft Position – Timing Over-Advanced or System Performance Bank 2) may also
be stored in the ECM when this occurs. The new files contain enhanced logic to optimize fuel trim
providing stabilized engine combustion during Exhaust Gas Recirculation (EGR) valve operation.
If this condition is duplicated and/or the referenced DTCs stored, reprogram the ECM using the
procedures outlined below.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 09-121-24; Date: 05/14/24
Page 1 of 7
PAK FILE APPLICABILITY:
2017-18 IMPREZA
MY
17
17-18
17-18
17-18
18
Model
Impreza
Impreza
Impreza
Impreza
Impreza
Specification
2.0L NA
CVT
AGS
2.0L NA
5MT
AGS
2.0L NA
5MT
2.0L NA
CVT
2.0L NA
CVT
AGS
File Description
Old ECM Part #
Decryption
Keyword
New CID #
22765AU29B.pak
22765AJ60A
22765AJ60B
22765AJ60C
22765AJ60D
22765AJ60E
22765AJ60F
22765AJ60G
22765AJ60H
22765AJ60J
22765AJ60K
22765AU29A
1B2FA6E0
XH3J2J0D
22765AU28B.pak
22765AJ59A
22765AJ59B
22765AJ59C
22765AJ59D
22765AJ59E
22765AJ59F
22765AJ59G
22765AJ59H
22765AJ59J
22765AJ59K
22765AU28A
7343BAEE
XH3J2J0C
22765AU30B.pak
22765AK61A
22765AK61B
22765AK61C
22765AK61D
22765AK61E
22765AK61F
22765AK61G
22765AK61H
22765AK61J
22765AK61K
22765AU30A
C0580A71
XH3J2J0A
22765AU31B.pak
22765AL71A
22765AL71B
22765AL71C
22765AL71D
22765AL71E
22765AL71F
22765AL71G
22765AL71H
22765AL71J
22765AL71K
22765AU31
58B3DA32
XH3J2J0B
22765AV39A.pak
22765AM28A
22765AM28B
22765AM28C
22765AM28D
22765AM28E
22765AM28F
22765AM28G
22765AM28H
22765AM28J
0D0DDA74
XH3JF00D
Continued...
Bulletin Number: 09-121-24; Date: 05/14/24
Page 2 of 7
2019-22 IMPREZA
MY
19
19
19
Model
Impreza
Impreza
Impreza
Specification
2.0L NA
2.0L NA
5MT
2.0L NA
CVT
AGS
File Description
Old ECM Part #
Decryption
Keyword
New CID #
22765AM64H.pak
22765AM64A
22765AM64B
22765AM64C
22765AM64D
22765AM64E
22765AM64F
22765AM64G
B2C85C03
XH3NB00C
22765AM65H.pak
22765AM65A
22765AM65B
22765AM65C
22765AM65D
22765AM65E
22765AM65F
22765AM65G
F713FC42
XH3NB00A
22765AM66H.pak
22765AM66A
22765AM66B
22765AM66C
22765AM66D
22765AM66E
22765AM66F
22765AM66G
F1E4A384
XH3NB00D
22765AM67H.pak
22765AM67A
22765AM67B
22765AM67C
22765AM67D
22765AM67E
22765AM67F
22765AM67G
C03CF7E0
XH3NB00B
22765AP11E.pak
22765AP11A
22765AP11B
22765AP11C
22765AP11D
F5C87F48
XE1M600C00G
22765AP12E.pak
22765AP12A
22765AP12B
22765AP12C
22765AP12D
E469A8DB
XE1M600A00G
22765AP13E.pak
22765AP13A
22765AP13B
22765AP13C
22765AP13D
55C01662
XE1M600D00G
56C0CF73
XE1M600B00G
XE1P700C00G
Impreza
2.0L NA
CVT
Impreza
2.0L NA
5MT
AGS
Impreza
2.0L NA
5MT
Impreza
2.0L NA
CVT
AGS
20
Impreza
2.0L NA
CVT
22765AP14E.pak
22765AP14A
22765AP14B
22765AP14C
22765AP14D
21
Impreza
2.0L NA
5MT
AGS
22765AP84D.pak
22765AP84A
22765AP84B
22765AP84C
56DAE48B
21
Impreza
2.0L NA
5MT
22765AP85D.pak
22765AP85A
22765AP85B
22765AP85C
D74E750C
19
20
20
20
XE1P700A00G
Continued...
Bulletin Number: 09-121-24; Date: 05/14/24
Page 3 of 7
2019-22 IMPREZA
MY
Model
Specification
File Description
Old ECM Part #
Decryption
Keyword
New CID #
21
Impreza
2.0L NA
CVT
AGS
22765AP86D.pak
22765AP86A
22765AP86B
22765AP86C
D3D70F22
XE1P700D00G
21
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
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TSB/Document ID: 09-121-24
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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