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NHTSA ID Number: 11000823

Manufacturer Communication Number: M0309 202405

TSB/Document Date: 2024-06-04


Summary

Emission Recall: Mack TruckseBay logo has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or MackeBay logo cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.


NON-COMPLIANCE RECALL
Mack TruckseBay logo Inc.
Greensboro, NC USA
Date
05.2024

Number
EC0032

Release
01

Page
1(6)

M0309 SCR Replacement MP8 VGT (Two Box)
CHU, and MRU
RECALL INFORMATION
(May 2024)
Mack TruckseBay logo has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles
equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA
emissions standards, or MackeBay logo cannot confirm its compliance. These vehicles have been flagged due to
telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94%
for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as
not reporting or ceasing reporting for the same period.
To ensure MackeBay logo remains emission compliant on these vehicles, follow the repair instructions outlined in
this document to replace the Selective Catalyst Reduction (SCR) system with new one.

VEHICLES AFFECTED
Certain MackeBay logo vehicles manufactured between May 31, 2017, and October 30, 2017.

VEHICLE QUANTITY
This Vin list will be dynamic, VIN’s will be added to the VIN list in 8-week cycles based on monitoring
from Recall M0303.

Mack TruckeBay logo Inc.
NON-COMPLIANCE RECALL

Date 05.2024

Page 2 of 6

Parts Information
The SCR Muffler should be ordered VOR, all other parts should be ordered through normal process.
Part Number
Use Impact
21021850

Description
SCR Muffler
Gasket

Quantity
1
1

Important Parts Note!
Please dispose of the SCR Muffler following the normal process.
Repair Instructions
Important Service Note!
Before replacing the SCR under this recall, you must verify that M0303 Software Recall has
been completed. If M0303 Software Recall has not been completed, it must be done first.
1.
2.
3.
4.

Park the vehicle on a level surface.
Apply the parking brake.
Place the gear lever in neutral.
Install wheel chocks.

5. Follow Impact operation 2586-03-02-1 Aftertreatment Selective Catalytic Reduction
(SCR) Catalyst, Replacement to replace the SCR with a new SCR muffler.
6. Install and fill out the Campaign Completion Label if needed.
7. Remove the wheel chocks.

Mack TruckeBay logo Inc.
NON-COMPLIANCE RECALL

8. Release truck to customer.

Date 05.2024

Page 3 of 6

Mack TruckeBay logo Inc.
NON-COMPLIANCE RECALL

Date 05.2024

Label & Certificate Instructions
NOTE

Page 4 of 6

Mack TruckeBay logo Inc.
NON-COMPLIANCE RECALL

Date 05.2024

Page 5 of 6

Important Note!
If needed, print out this Emission Recall Proof of Correction Certificate. Fill in the appropriate information
for your records and provide a copy to the customer.

Mack TruckeBay logo Inc.
NON-COMPLIANCE RECALL

Date 05.2024

Page 6 of 6

REIMBURSEMENT

This repair is covered by an authorized Non-Compliance recall. Reimbursement is obtained through the
normal claim handling process.

UCHP
Reimbursement
Claim Type (used only when uploading from the Dealer Business
System)

40

Recall Status
Vehicle repaired per instructions

1-Modified per
instructions

Labor code

2586-03-02-01 Aftertreatment Selective Catalytic Reduction
(SCR) Catalyst, Replacement

Use
Impact

Causal Part

22058302
Authorization Number

M0309

Note: Dealers are to perform Non-Compliance Recall on all subject vehicles at no charge
to the vehicle owner regardless of mileage, age of vehicle or ownership (original purchaser
or subsequent purchasers). Whenever vehicles are subject to a Non-Compliance Recall are
brought to your dealership for service, or taken into your dealership vehicle inventory, it is
strongly recommended that every effort be made to perform the recall correction before the
vehicle is sold or released to the owner.

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TSB/Document ID: M0309 202405

Replacement Service Bulletin Number:

MFR Communication Date: 2024-05-28

MFR Internal Campaign ID/Software Version:

Communication Type: Emissions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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