NHTSA ID Number: 11000710
Manufacturer Communication Number: 36846.3.0
TSB/Document Date: 2024-06-03
Summary
This is a Technical Journal: Torque Fluctuates While Driving. 1. Erase the DTC. 2. Let the vehicle go to "Abandoned mode." 3. Perform a new VIDA readout
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Torque Fluctuates While Driving
TJ 36846.3.0
Issuer (Dept.)
Issue Date
Status Date
5/22/24
5/29/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
3230
Function Description
Page
Electric drive system, high voltage
Page 1 of 2
Attachment
File Name
File Size
TJ-36846_1.mp4
1.4044 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* VST Operation Number, Vehicle Type, and Service information updated.
If a customer experiences torque fluctuation in the DIM, (see the attached example video) and IEM
P0E0500 is set, please follow the advice under “Service.”
DIM = Driver Information Module
DTC = Diagnostic Trouble Code
IEM = Inverter Electric Rear Axle Drive Module
CSC Customer Symptom Codes
Code
Description
1Q
Driving/Poor performance/lacks power/At take off
AJ
Driving/Poor performance/lacks power
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
IEM
P0E0500
Permanent
IEM
P0E0500
Intermittent
Vehicle Type
Type
Eng
Eng
Desc
Chassis
range
Struc Week
Range
536
EH
E400V8
2024-2025
-
202317-202421
536
ER
539
EH
E400V12
2024-2025
-
202317-202421
E400V8
2024-2025
-
202317-202421
539
ER
E400V12
2024-2025
-
202317-202421
Sales
Body
Gear
Steer
Model Year
Plant
Technical Journal 36846.3.0
SERVICE:
Improved software is available in VIDA from 2024 week 21 (software version 3.1.2).
•
Perform a software upgrade according to TJ 31543.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
36004-2
Software Control Module downloading
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support Needed,” use function group 3230.
This TJ has one video file.
Page 2 of 2
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TSB/Document ID: 36846.3.0
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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