Customer Notification
Corporate Compliance

Po Box 30
MIDDLEBURY, INDIANA 46540-9218

FR ID:51-1768
FCA RECALL: 24V129

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Integrity

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Safety

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Customer Service
May 2024

This Notice applies to your vehicle VIN listed above.

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is
remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-

Dear Forest River Customer:
Forest River is alerting you to a FCA Recall 24V129 involving certain 2022-2023 Rockport Work Trucks, 2023 Cross Trail
Class C, and Nova Class B Motorhomes. Please see the information below which describes the issue and provides you
with details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
According to FCA, the driver seat belt buckle may have been built with an incorrect switch sense magnet. Suspect
vehicles may incorrectly activate the warning system indicating that the seat belt is unlatched when it is latched. Failure to
detect whether an occupant is buckled can impede the seatbelt warning system from deactivating when the belt is
properly fastened, potentially leading to reduced seat belt use which can increase the risk of injury in certain crashes.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.

Sincerely,
Forest River Inc.
Office of Corporate Compliance

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This notice applies to your vehicle,

[Model Year and Model]

IMPORTANT SAFETY RECALL
Seatbelt Buckle Sensor

VIN XXXXXXXXXXXXXXXXX

02B/NHTSA 24V-129

Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

LOGO
VEHICLE PICTURE

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized BusinessLink
dealer.
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.

QR Code

Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 02B.

FCA US LLC has decided that certain [2022 and 2023 model year (VF) Ram ProMaster]
vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 Occupant
crash protection.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The driver seat belt buckle on your vehicle [1] may have been built with an incorrect switch sense
magnet. Suspect vehicles may incorrectly activate the warning system indicating that the seat
belt is unlatched when it is latched. Failure to detect whether an occupant is buckled can
impede the seatbelt warning system from deactivating when the belt is properly fastened,
potentially leading to reduced seat belt use which can increase the risk of injury in certain
crashes.
The condition above fails to conform to the requirements of Federal Motor Vehicle Safety
Standard (FMVSS) No. 571.208 Occupant Crash Protection S7.3 (a) states that "A seat belt
assembly provided at the driver's seating position shall be equipped with a warning system that,
at the option of the manufacturer, either [about warning options and vehicle conditions] ... (b)
The vehicle's ignition switch is moved to the on position or to the start position. (c) The driver's
lap belt is not in use, as determined, at the option of the manufacturer, either by the belt latch
mechanism not being fastened, or by the belt not being extended at least 4 inches from its stowed
position."
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US LLC will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will inspect and, if necessary, replace the driver seat belt buckle. The estimated repair time is 45
minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and
check-out during your visit, which may require more time. Your time is important to us, so
we recommend that you schedule a service appointment to minimize your inconvenience. Please
bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR BUSINESSLINK DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

Customer Notification
Corporate Compliance

Po Box 30
MIDDLEBURY, INDIANA 46540-9218

FR ID: 51-1768
FCA RECALL: 24V129

,

O

Integrity

O

Safety

O

Quality

O

Customer Service
May 2024

This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
Forest River is alerting you to a FCA Recall 24V129 involving certain 2022-2023 Rockport Work Trucks, 2023 Cross Trail
Class C, and Nova Class B Motorhomes. Please see the information below which describes the issue and provides you
with details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
According to FCA, the driver seat belt buckle may have been built with an incorrect switch sense magnet. Suspect
vehicles may incorrectly activate the warning system indicating that the seat belt is unlatched when it is latched. Failure to
detect whether an occupant is buckled can impede the seatbelt warning system from deactivating when the belt is
properly fastened, potentially leading to reduced seat belt use which can increase the risk of injury in certain crashes.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.

Sincerely,
Forest River
Office of Corporate Compliance

Page 1 of 1