NHTSA ID Number: 11000479
Manufacturer Communication Number: SMV2024-011
TSB/Document Date: 2024-05-28
Summary
Boom Raise Cylinder Pins and Retaining Clips Update Kit
SERVICE BULLETIN
Vermeer
MV Solutions, Inc.
Trenchless
Piedmont, South Carolina 29673 USA
FIELD CAMPAIGN SERVICE BULLETIN #: SMV2024-011
CAMPAIGN
TYPE:
Mandatory – Product Safety
DEALER INSTALLATION ONLY
CAMPAIGN
CATEGORY:
Kit and Bulletin
MACHINE/
ATTACHMENT
MODEL(S):
VX200
ECO200
VXT8
Subject:
Background:
DATE:
9 May 2024
SERIAL NUMBERS:
Included
Excluded
Kit Version
See attached listing on
page 5 of this bulletin for
specific VIN
See attached listing on
page 6 of this bulletin for
specific VIN
None
VMV01
PRODUCT
SAFETY
ALERT
FIRST NOTICE
Boom Raise Cylinder
Pins and Retaining
Clips Update Kit
(VMV000085)
BOOM CAN FALL UNEXPECTEDLY
During manufacturing, the incorrect boom raise cylinder pin and retainer clips
may have been installed. The retaining clips can become displaced during
operation and the boom may fall.
DEATH OR SERIOUS INJURY POSSIBLE.
Death or serious injury is possible if the boom falls and strikes or crushes an
operator or crew member. Machine or property damage is also possible.
Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the
U.S and/or other countries. © 2024 Vermeer MV Solutions, Inc. All Rights Reserved.
Page 1 of 8
Solution:
IMMEDIATE MACHINE MODIFICATIONS REQUIRED
VMV000085 has been created to provide the necessary parts and instructions to
install replacement pins and new retaining clips. The kit must be installed as
soon as possible.
Vermeer Corporation is administering this product safety alert on behalf of
Vermeer MV Solutions, Inc.
DEALER PARTICIPATION
REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS
1. Reports will be emailed during the week of May 9, 2024, to dealerships
shown in our records which have units in their territory affected by this alert.
Please review the report for accuracy, including owner and/or address
changes.
If the information contained in the report is not correct, please notify the
product safety department on or before May 22, 2024, at:
Telephone:
641-621-7060
Fax:
641-621-8562
Email:
[email protected]
2. Dealership orders kits by entering the order into EzParts. Each dealership
should determine the quantity of kits to order initially, depending upon the
number of units that may be available for immediate upgrade. Do not order
more kits than needed for immediate installation.
3. Contact your affected customer(s) to schedule a mutually acceptable time
to upgrade their machine(s). Note: Letters will be sent to the customer(s) on
or about May 23, 2024. Also refer to Owner Notification section below.
If you have any questions concerning the installation of VMV000085, please
contact Vermeer MV Solutions service department at 864-277-5870 (South
Carolina).
SMV2024-011
9 May 2024
Page 2 of 8
REIMBURSEMENT
Upon completion of each kit installation, a campaign warranty claim must be
submitted to the warranty department for reimbursement of the cost of parts and
labor to install the kit. Labor hours to install: 1 hour.
Travel will be paid up to $200 ($1 per mile with a $200 max round trip) with copy
of work order attached for retailed machines not in dealer inventory. If dealer
repairs more than one machine at same location on one trip, travel will only be
paid on one of the model/VINs.
Note: Future notices to dealers and owners are dependent upon the receipt of
warranty claims.
OWNER NOTIFICATION
Sample letter: Included at the end of this bulletin is a sample letter which will be
sent by Vermeer Corporation on behalf of Vermeer MV Solutions directly to the
owners on or about May 23, 2024, via USPS certified/registered mail. Owner
notice translations will be provided in the following languages:
French
Thai
All translated owner notices will also include owner notification in English.
This owner notification/letter instructs the owner to contact their local
dealership to arrange for a time to have the kit installed. After receiving
VMV000085 from Vermeer MV Solutions, you must contact your affected
customer(s) immediately and schedule a mutually acceptable time to upgrade
their machine(s).
We regret any inconvenience that these corrective measures may cause you.
The required work is for the safety of the operator and crew.
VERMEER MV SOLUTIONS, INC.
Attachment:
VMV000085 Kit Instructions
Completion schedule:
Product Safety Alert: Install immediately
90 days from MM/DD/YYYY
180 days from MM/DD/YYYY
1 year from MM/DD/YYYY
Only units within standard limited
warranty period
N/A
SMV2024-011
9 May 2024
Reimbursement:
Product Safety Alert
All units listed above
Parts
Labor paid (Labor code: SB24)
Only units within standard limited warranty
period
No reimbursement
Page 3 of 8
Internal reference:
TREAD Act Code
(Choose one or
more applicable
codes)
SMV2024-011
-02
03
04
05
11
Not applicable
Suspension
Service brake system, hydraulic
Service brake system, air
Parking brake
Electrical
9 May 2024
12
16
17
19
20
21
Exterior lighting
Structure
Latch
Tires
Wheels
Trailer hitch
Page 4 of 8
MODEL
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
VX200
SMV2024-011
AFFECTED MACHINES - VMV010085
VIN
MODEL
VIN
7HWS240ALG000102
VX200 000V16H0530172568
7HWS240A6LG000103
VX200
000V2000617172600
7HWS240A8LG000104
VX200
000V2000731172673
7HWW240D0JG005001
VX200
000V2000921172751
7HWW240DXJG005006
VX200
000V2000921172752
7HWW240D1KG005008
VX200
000V2000921172753
7HWW240D3KG005009
VX200
000V2000212183004
7HWW320DXLG005009
VX200
000V2000316183066
7HWW320D6LG005010
VX200
V2000316183066
1MVW240DTMG010001
VX200 000V20000409183093
1MVW240DCNG010006
VX200
000V2000523183124
1MVW240DANG010008
VX200
V2000523183124
1MVW240DLNG010009
VX200
000V2000625183152
1MVW240DVNG010010
VX200
000V2000725183170
1MVW240DANG010011
VX200
000V2000727183181
1MVW240DLNG010012
VX200
000V2000816183188
1MVW240DAPG010013
VX200
000V2001009183236
1MVW240DENG010014
VX200
000V2000606193357
1MVW240DHPG010015
VX200
000V2000710193371
1MVW240DEPG010016
VX200
V2000710193371
1MVW240DCPG010017
VX200
000V2000723193375
1MVW240DTPG010018
VX200
V2000814193380
1MVW240DCPG010020
VX200
000V2001002193393
1MVW240DTPG010021
VX200
000V2000120203448
1MVW240DPPG010022
VX200
V2000120203448
1MVW240DTRG010023
VX200
000V2000408203483
1MVW240DPRG010024
VX200
000V2001110203545
1MVW240DKRG010025
VX200
000V2001116203546
000V2000223161799
VX200
000V2001123203559
000V2000302161824
VX200
000V2001215203577
000V2000829162133
VX200
000V2000517213655
000V16H0919162178
VX200
000V2000621213661
000V2001011162215
VX200
000V2000628213662
000V2000227172419
VX200
000V2000714213665
000V2000311172432
VX200
000V2000727213667
000V2000501172532
VX200
000V2000809213670
9 May 2024
Page 5 of 8
MODEL
ECO200
ECO200
ECO200
ECO200
ECO200
ECO200
ECO200
ECO200
ECO200
AFFECTED MACHINES - VMV010085
VIN
MODEL
VIN
7HWS240A4KG000101
ECO200
7HWS240A5LG000111
7HWS240A4LG000102
ECO200 7HWS240AKMG000113
7HWS240A6LG000103
ECO200 7HWS240AJMG000114
7HWS240A8LG000104
ECO200 7HWS240ACMG000115
7HWS240AXLG000105
ECO200 7HWS240AVMG000116
7HWS240A1LG000106
ECO200 1MVS240AHMG010001
7HWS240A3LG000107
ECO200 1MVS240AEMG010002
7HWS240A5LG000108
ECO200
000V2000814193380
7HWS240A7LG000109
MODEL
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
VXT8
AFFECTED MACHINES - VMV010085
VIN
MODEL
VIN
7HW8230T5KG000100
VXT8
7HW8230T2LG000122
7HW8230T7KG000101
VXT8
7HW8230T4LG000123
7HW8230T9KG000102
VXT8
7HW8230T6LG000124
7HW8230T0KG000103
VXT8
7HW8230T8LG000125
7HW8230T2KG000104
VXT8
7HW8230TXLG000126
7HW8230T2LG000105
VXT8
7HW8230T1LG000127
7HW8230T4LG000106
VXT8
7HW8230TVMG000128
7HW8230T6LG000107
VXT8
7HW8230TTMG000129
7HW8230T8LG000108
VXT8
7HW8230TCMG000131
7HW8230TXLG000109
VXT8
7HW8230TPMG000133
7HW8230T6LG000110
VXT8
1MV8230TCMG010001
7HW8230T8LG000111
VXT8
1MV8230TVMG010002
7HW8230TXLG000112
VXT8
1MV8230TAMG010003
7HW8230T1LG000113
VXT8
1MV8230TLMG010004
7HW8230T5LG000115
VXT8
1MV8230TCMG010007
7HW8230T7LG000116
VXT8
1MV8230TTMG010008
7HW8230T9LG000117
VXT8
1MV8230TPMG010009
7HW8230T0LG000118
VXT8
1MV8230TCMG010010
7HW8230T9LG000120
SMV2024-011
9 May 2024
Page 6 of 8
PRODUCT
SAFETY
ALERT
First Notice
VERMEER MV SOLUTIONS, INC.
Administered by:
Product Safety Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
[email protected]
Boom Raise Cylinder Pins
and Retaining Clips
Update Kit
(VMV000085)
May 23, 2024
Dear «MODEL» owner:
Model: «Model»
Serial #: «SerialN»
According to our records, you currently own a Vermeer «MODEL»TRENCHLESS. The model and serial
number are shown at the top right of this letter.
BOOM CAN FALL UNEXPECTEDLY
During manufacturing, the incorrect boom raise cylinder pin and retainer clips may have been installed.
The retaining clips can become displaced during operation and the boom may fall.
DEATH OR SERIOUS INJURY POSSIBLE.
Death or serious injury is possible if the boom falls and strikes or crushes an operator or crew member.
Machine or property damage is also possible.
IMMEDIATE MACHINE MODIFICATIONS REQUIRED
VMV000085 has been created to provide the necessary parts and instructions to install replacement pins
and new retaining clips. The kit must be installed as soon as possible.
Please contact your authorized, independent Vermeer dealer immediately to arrange a mutually
acceptable time and location to install VMV000085 at no cost to you for labor or materials. The installation
of this kit is estimated at 1 hour of labor. If the Vermeer dealer travels to the unit to install the kit, costs
may be incurred by the owner. You must have your machine upgraded for these safety features.
Contact your local Vermeer dealer:
Telephone:
«Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
«Serv_Dealer_Phone»
If you no longer own this unit, please notify the product safety department at:
Toll-free:
800-829-0051, option 1
Telephone:
641-621-7060
Email:
productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
SMV2024-011
9 May 2024
Page 7 of 8
We regret any inconvenience that these corrective measures may cause you. The required work is for the
safety of the operator and crew.
Regards,
Vermeer MV Solutions, Inc.
SMV2024-011
9 May 2024
Page 8 of 8
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SMV2024-011
Replacement Service Bulletin Number:
MFR Communication Date: 2024-05-09
MFR Internal Campaign ID/Software Version: SMV2024-011
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.