May 23, 2024

ATTENTION: ALL DEALER PARTS & SERVICE MANAGERS
Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle’s engine in the
following vehicles equipped with 3.3L V6 engines:
•

2014-2015 MY Sorento vehicles, manufactured from December 17, 2012 through December 11, 2014

•

2014-2017 MY Cadenza vehicles, manufactured from February 1, 2013 through July 12, 2017, and

•

2015-2016 MY Sedona vehicles, manufactured from July 21, 2014 through March 17, 2016

This will extend the warranty from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date
the vehicle was first put into service.
Under certain severe operating conditions and over time, the engine in the vehicle may develop a coolant leak from the cylinder head
gasket area. If the vehicle continues to be driven in the unrepaired condition, the engine may overheat and become further
damaged.
If, at any time within the extended warranty period, the customer experiences a coolant leak, coolant smell, and/or engine
temperature indicator near the “H” mark in the instrument cluster, Kia authorizes its dealers to diagnose the cause free of charge at
no cost to the customer.
If the above symptoms are diagnosed as being related to the cylinder head gasket or head bolts, Kia authorizes its dealer to repair
the cause free of charge at no cost to the customer under this warranty extension.
This is NOT a service campaign that requires a repair for all eligible vehicles. Dealers should not perform any diagnosis or repair
under this warranty extension program unless the vehicle experiences a coolant leak, coolant smell, and/or engine temperature
indicator near the “H” mark in the instrument cluster.
NOTE: This extension to Kia’s New Vehicle Limited Warranty does not alter the limitations and exclusions contained in that New
Vehicle Limited Warranty including failure of the cylinder head gasket or head bolts due to abuse, neglect, or external damage to the
related components.
The Technical Service Bulletin that provides vehicle repair procedures will be posted on the Kia Global Information System (KGIS) at
www.kiatechinfo.com, and the Warranty Bulletin describing this warranty extension will be posted on kdealer.com during the week of
May 23, 2024.
NOTE: Until the TSB for this warranty extension becomes available, dealers are to perform the diagnosis and repair as
necessary on any affected vehicles under Kia’s factory warranties. If a subject vehicle falls outside of its warranty
(either by time or mileage), dealers are to perform the diagnosis and repair under goodwill to ensure that the diagnosis
and repair of the symptoms covered under this warranty extension program are free of charge to the customer.
OWNER NOTIFICATION
Kia will notify owners advising them of the Warranty Extension Program beginning on May 27, 2024. Note that owners who have
incurred expenses to remedy this issue prior to the date of this notice may have the opportunity to obtain reimbursement for that
expense by submitting receipts online to Kia via the Owners section of www.kia.com or by mailing the Request for Reimbursement
Form along with their documentation to Kia for review and consideration.
LEGAL PRIVACY LIABILITY NOTICE: Pursuant to the terms of the Dealer Sales and Service Agreement and the Gramm-LeachBliley federal consumer privacy act, you are required to keep confidential any and all information and documents provided to you
by Kia America, Inc. or generated by you in the conduct of carrying out work under that Agreement regarding Kia vehicle
purchasers and owners, including but not limited to warranty claim information. Kia dealers may use such owner information for
the sole purpose of conducting and performing this warranty extension campaign, and for no other purpose.
If you have any questions, please contact your Kia District Parts & Service Manager.
Sincerely,
Kia Service Department
Enclosures
WTY039