NHTSA ID Number: 10253943
Manufacturer Communication Number: No. 16-15
TSB/Document Date: 2024-05-02
Summary
Symptom-based workshop manual for the noise symptom - strong vibrations during acceleration - replacing front drive shafts
Symptom-based workshop manual
Macan (95B)
16/15
ENU
4041
4
Noise Symptom - Strong Vibrations During Acceleration: Replacing Front Drive Shafts (SY
16/15)
Model Year:
As of 2014 up to 2017
General information
Symptom
Customers complain about strong vibrations during acceleration.
Information
These "Symptom-based repair instructions" replace the previous instructions.
Changes/additions compared to the previous repair instructions:
Section "Cause, deployment date and remedy" part numbers changed.
►Section “Tools and materials” part numbers changed.
Section "Check front drive shafts and replace if necessary" part numbers changed.
Information
These symptom-based repair instructions replace the previous instructions.
Changes/additions compared to the previous repair instructions:
Remedial measures added under "Remedial action".
Part numbers added under "Tools and materials".
Section on "Checking front drive shafts and replacing them if necessary" added.
Software version and PIWIS Tester release updated under "Re-programming all-wheel drive control
unit".
Scopes updated/new scopes added under "Invoicing".
Cause, introduction date and remedial action
Change Overview:
Version
Date
0
09/28/2020
1
04/08/2024
Change
First publication
Remedial measures added
under "Remedial action".
Part numbers added under
"Tools and materials".
AfterSales
Apr 8, 2024
Page 1 of 7
4
Macan (95B)
4041
ENU
16/15
Symptom-based workshop manual
Section on "Checking front
drive shafts and replacing them
if necessary" added.
Software version and PIWIS
Tester release updated under
"Re-programming all-wheel drive
control unit".
Scopes updated/new scopes
added under "Invoicing".
Cause
The joint on the transmission side (tripod joint) on the front drive shafts can become damaged if the load
exerted on it during acceleration is too high.
Date of Introduction
Optimized front drive shafts have been used during production since March 21, 2016.
Remedial action
In the event of a customer complaint, check which type of outer bellows is used on the front drive shafts
at the left or right and carry out the following measures, depending on which type is installed and the
actual cause of the fault:
Outer bellows with Part No. 7N0.407.285
•
•
The optimized front drive shafts are already installed.
In this case, only the damaged components must be replaced.
Information
When replacing individual components on the front drive shafts, a mixed installation of different types of
components is not permitted. Only replace removed components with components that have the same
part number.
Outer bellows with a part number other than 7N0.407.285
•
•
•
Apr 8, 2024
Page 2 of 7
The optimized front drive shafts are not installed.
If one or both front drive shaftsare damaged, both front drive shafts must always be replaced
by optimized front drive shafts. Depending on the engine, part no. 95B407271L (see table) must
be installed. Workshop Manual 'Tools and materials'
If front drive shafts were replaced with front drive shafts of a different type, the all-wheel
drive control unit must also be re-programmed.
AfterSales
Symptom-based workshop manual
Engine type
Part number
Vehicles with Otto engine
95B407271L
Macan (95B)
16/15
ENU
4041
4
Tools and materials
Tools and materials
Information
Only the latest type is listed.
Part No.
Designation
– Location of use
Number
Vehicles with Otto engine
95B407271L
Drive shaft
2 pieces
9A740730500
Outer constant-velocity joint
2 pieces
N 91170501
Circlip on outer joint
2 pieces
9A740728500
Bellows
2 pieces
N 10740101
Hose clamp on outer bellows
2 pieces
N 10740201
Hose clamp on outer bellows
2 pieces
95B407341
Cap on inner joint
2 pieces
95B407363A
Inner joint
2 pieces
N 90834501
Circlip on inner joint
2 pieces
N 91116901
Circlip on inner joint
2 pieces
9A740741300
Adapter on inner joint
2 pieces
9A740728300
Inner bellows
2 pieces
N 10672101
Hose clamp on inner bellows
2 pieces
N 10614801
Hose clamp on inner bellows
2 pieces
90999 - PIWIS Tester 4 with PIWIS Tester test software version 16.100 (or higher) installed
Battery Charger, 90 A
AfterSales
Apr 8, 2024
Page 3 of 7
4
Macan (95B)
4041
ENU
16/15
Symptom-based workshop manual
Checking front drive shafts and replacing them if necessary
Checking front drive shafts and replacing them if necessary
Information
The listed part numbers are only compatible with the latest version of the front drive shaft, Part
No. 95B.407.271.L. Replace damaged components only with components with the same part
number.
Information
For the latest type of front drive shafts, only replace individual components that are listed in the parts list.
1
Raise the vehicle. Workshop Manual 'Lift vehicle'
2
Read off and take note of the part number of the outer bellows on the front drive shaft at the left or
right.
•
•
3
If the part number that is read off is not 7N0.407.285, both front drive shafts must be
replaced with the latest type of front drive shafts. Continue with Step 3.
If the part number that is read off is 7N0.407.285, optimized front drive shafts are already
installed. Look for and replace damaged components. End of remedial action. Invoicing for
Scope 1.
Remove and install front drive shafts at the left and right. Workshop Manual 'Removing and
installing the front drive shaft'
Programming all-wheel drive control unit
Programming all-wheel drive control unit
Information
The procedure described here is based on the PIWIS Tester 4 software version 16.100.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
Apr 8, 2024
Page 4 of 7
4
Connect a battery charger with a current rating of at least 90 A.
5
Switch on the ignition using the original driver's key. On vehicles with “Porsche
Entry & Drive”, do
this by replacing the control unit in the ignition lock with the original driver's key if necessary.
AfterSales
Macan (95B)
Symptom-based workshop manual
16/15
ENU
4041
4
6
90999 - PIWIS Tester 4 with software version 16.100 (or higher) installed must be connected to
the vehicle. Then switch on the PIWIS Tester.
7
On the PIWIS Tester start screen, call up the 'Diagnostics' menu and select the relevant vehicle
type.
The diagnostic application is then started and the control unit selection screen is populated.
5
Control units
’Overview’
6
‘Campaign’
7
Programming code 'B2H7A'
Additional menu
•F7“
select
•F12“
enter
•F12“
Read and follow the information and instructions on the PIWIS Tester during the guided
programming sequence. Then press •>>“ to continue.
During the programming sequence, the control unit is re-programmed and then re-coded automatically if necessary.
Do not interrupt programming and coding.
Once control unit programming - and coding if necessary - is complete, you will be prompted to
switch the ignition off and then back on again after a specified waiting time.
8
Control units
’Overview’
9
'Extended identification'
1
0
Software version programmed during this
campaign
All-wheel drive
select
•F12“
select
•F12“
1204
Following control unit programming, the software
version can be read out of the all-wheel drive
control units in the 'Extended identification'
menu using the PIWIS Tester.
If programming is not completed successfully (error message “Programming unsuccessful”),
programming must be repeated.
1
Read out and erase all fault memories.
2
Switch off the ignition.
3
Disconnect the PIWIS Tester from the vehicle.
4
For vehicles with Porsche
"Entry & Drive", replace the original vehicle key in the ignition lock with the
control panel again.
5
Switch off and disconnect the battery charger.
AfterSales
Apr 8, 2024
Page 5 of 7
4
Macan (95B)
4041
ENU
Symptom-based workshop manual
16/15
Invoicing
Invoicing
Scope 1: Reading off part number of the bellows on the front drive shaft at the left and right
Work is invoiced under the labor operation:
APOS
Labour operation
40410200
Checking front drive shafts
I No.
For invoicing and documentation using PCSS, enter the following coding:
Location (FES5)
40440
Constant-velocity joint
Damage type (SA4)
1511
Break
Scope 2: Checking and replacing front drive shafts (with new type)
Work is invoiced under the labor operation:
APOS
Labour operation
I No.
39952550
Programming all-wheel drive electronics control
unit
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
40411951
Removing and installing front drive shaft
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
40411952
Removing and installing front drive shaft
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
40410200
Checking front drive shafts
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
44052001
Removing and installing wheels
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
For invoicing and documentation using PCSS, enter the following coding:
Location (FES5)
40440
Constant-velocity joint
Damage type (SA4)
1511
Break
Apr 8, 2024
Page 6 of 7
AfterSales
Macan (95B)
Symptom-based workshop manual
16/15
ENU
4041
4
Scope 3: Checking and replacing front drive shafts (with new type)
Work is invoiced under the labor operation:
APOS
Labour operation
I No.
40411951
Removing and installing front drive shaft
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
39952550
Programming all-wheel drive electronics control
unit
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
43431750
Drain and fill air spring bellows
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
40411952
Removing and installing front drive shaft
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
40410200
Checking front drive shafts
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
44052001
Removing and installing wheels
1BK "4 CORNER AIR SUSPENSION CDC (PASM)"
For invoicing and documentation using PCSS, enter the following coding:
Location (FES5)
40440
Constant-velocity joint
Damage type (SA4)
1511
Break
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2024 Porsche
Cars North America, Inc.
AfterSales
Apr 8, 2024
Page 7 of 7
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TSB/Document ID: No. 16-15
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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