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NHTSA ID Number: 10253938

Manufacturer Communication Number: A6024702063187_5

TSB/Document Date: 2024-05-06


Summary

This bulletin provides information when the panoramic sunroof opening outer perimeter seal is loose.


Technical Service Bulletin
60 Panoramic sunroof opening outer perimeter seal is loose
60 24 70 2063187/5 April 11, 2024. Supersedes Technical Service Bulletin Group 60 number 23-68 dated
October 9, 2023 for reasons listed below.
Model(s)

Year

Q7

2017 - 2024

Q5, and SQ5

2018 - 2024

A4 allroad, Q3,
and Q8

2019 - 2024

e-tron quattro

VIN Range

Vehicle-Specific Equipment

All

Panoramic Sunroof

2019
2021 - 2023

e-tron Sportback
quattro

2020 - 2023

e-tron S

2022 - 2024

Q5 e quattro,
SQ7, SQ8, and
RS Q8

2020 - 2024

Q5 Sportback,
and SQ5
Sportback

2021 - 2024

Q4 e-tron
quattro, and Q4
Sportback e-tron

2022 - 2024

Q4 e-tron RWD

2023 - 2024

Q8 e-tron, Q8
Sportback e-tron,
SQ8 e-tron, and
SQ8 Sportback
e-tron

2024

Condition
REVISION HISTORY
Revision

Date

Purpose

5

-

Revised Service (Change in end stop adaptation instructions)

© 2024 AudieBay logo of America, Inc.
Internal

Page 1 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Revised Required Parts and Tools (Change in required roller tools)
4

10/09/2023

Revised Warranty (Generalize SRTs across all models)

3

03/31/2023

Revised Header (Add Q4 e-tron and Q4 Sportback e-tron)
Revised Warranty (Add Q4 e-tron and Q4 Sportback e-tron)

Customer states:
One or a combination of the following symptoms:
• They hear wind noise in the roof area with the sunroof panel closed.
• They have seen water drip from the headliner area.
• The sunroof opening perimeter seal is distorted and/or not flush with the roof panel.

Technical Background
The adhesion of the sunroof opening perimeter seal to the roof panel may be compromised or have failed
completely. There could possibly be any degree of detachment which could cause the symptoms specified in
this TSB. Any detachment whatsoever discovered in the inspection is a possible point of entrance for wind
and/or water into the cabin. Any detachment must be corrected by replacement of the sunroof opening
perimeter seal.

Production Solution
Not applicable.

Service
1. Begin the inspection of the sunroof opening perimeter seal adhesion by fully opening the front
sunroof glass panel (Figure 1).
2. Press the seal downwards and inwards with your fingers until the adhesive tape for the seal is
visible (Figure 2). The foam adhesive tape may be stretched but it must not be loose or detached
from the roof panel to any degree.
3. Figure 3 shows a properly adhered adhesive band.

© 2024 AudieBay logo of America, Inc.
Internal

Page 2 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
4. Repeat this procedure centimeter by centimeter over the entire length of the front sunroof
opening. When this is completed, close the front sunroof panel.
5. Using the same inspection principle used in the inspection of the front portion of the sunroof
opening perimeter seal check the seal adhesion in the rear portion of the sunroof opening (Figure
4).
6. Figures 5 - 8 clearly show that the adhesive tape has come loose from the vehicle body. The
obvious color and shape difference at the point of contact revealing the gaps is evidence of
detachment.
7. A gap in the attachment is revealed in the examples in Figures 5 - 8.
8. The locations where the adhesion is compromised or has failed is a possible entry point for water
into the cabin. The area directly below these openings is outside the area of the sunroof drainage.
If any adhesion is found to be compromised or failed to any extent replace the sunroof opening
perimeter seal. Follow the procedure in ElsaPro explicitly to ensure proper seal adhesion paying
particularly close attention to the adhesion surface preparation.
9. All vehicles for which this TSB applies with the exception of the Q4 e-tron models, will need the
sunroof panel and rollershade end stop adaptation performed after reassembly using the sunroof
panel and rollershade switches. Refer to TSB 2054505: 60 Sunroof glass panel or sunroof

rollershade do not operate for instructions. For Q4 e-tron models the sunroof panel and

rollershade end stop adaptation is performed using the VAS tester in Guided Functions.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

6042

Damage Code:

0018

Labor Operations:

Sunroof opening perimeter seal inspection

© 2024 AudieBay logo of America, Inc.
Internal

6042 0199

20 TU

Page 3 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Roof opening perimeter seal remove and

6042 19XX

reinstall

See SRT with
associated
operations

Diagnostic Time:

GFF

0150 0000

Time stated on
the diagnostic
protocol
(Max 10 TU)

Claim Comment:

Road test prior to the service procedure

No Allowance

0 TU

Road test after the service procedure

No Allowance

0 TU

As per TSB 2063187/5

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and

Procedures Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the Repair See
Manual

© 2024 AudieBay logo of America, Inc.
Internal

ETKA/ELSA

Page 4 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
0.2

D 00940104
or equivalent
surface
preparation
solvent (e.g.
isopropyl alcohol)

All Purpose Cleaner
0.2

D 355205A2
or equivalent
adhesion
promoter (e.g.
3M™ 111
Adhesion
Promoter or
AC77 Adhesive

Bonding Agent

Primer)
01

D 00950025
(or equivalent)

Primer applicator

Tool Number

© 2024 AudieBay logo of America, Inc.
Internal

Tool Description

Page 5 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
VAS1978/14A

Hot Air Blower
T10563

Pressure Roller
T40400

Roller

© 2024 AudieBay logo of America, Inc.
Internal

Page 6 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do not operate.
• TSB 2056944: 60 Water entry into cabin from the sunroof area.
All parts and service references provided in this TSB (2063187) are subject to change and/or removal.
©2024 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2024 AudieBay logo of America, Inc.
Internal

Page 7 of 7

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: A6024702063187_5

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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