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NHTSA ID Number: 10253933

Manufacturer Communication Number: No. 164-23

TSB/Document Date: 2024-05-02


Summary

Technical information for WPQ1 - checking top door hinges and reworking if necessary


Service

Technical Information

164/23 ENU WPQ1

5

WPQ1 - Checking Top Door Hinges (Body Side) and Reworking if Necessary (Workshop
Campaign)
Model Line:

911 (992)

Model Year:

2023

Concerns:

Top door hinge (on body side)

Cause:

Due to a supplier error, there is the possibility that door hinges (on the body side) with a
reduced bore depth for receiving the door hinges (on the door side) have been installed at the
top of the affected vehicles.
This can lead to incorrect gap dimensions between the door and the vehicle body.

Action:

Check the top door hinges (body side) at the left and right and rework them if necessary.

Affected
Vehicles:

Only the vehicles assigned to campaign (see also PCSS Vehicle Information).

Required parts and materials
Parts Info:

Part No.

Designation
– Location

Quantity

PAF008485

 M6 x 12 hexagon-head bolt
– Door hinge (body side) on door hinge (door side)

4 pieces

or
Only for vehicles with the following equipment: RS version (M-No. E1T)
N 10759101

Material:

 M6 x 12 hexagon-head bolt
– Door hinge (body side) on door hinge (door side)

4 pieces

Required materials as needed (usually already available in the PorscheeBay logo Center):



Corrosion protection wax (commercially available), e.g., part number: 00004330551 *
Corrosion protection paint (commercially available)*
Clean, lint-free cloth*
De-greasing cleaning agent*

* For warranty processing, the part number WPQ10000001 with the designation “Consumable” can
be invoiced as an additional part in the warranty claim. Maximum cost: $2.17

AfterSales

Apr 8, 2024
Page 1 of 16

5

Service

Technical Information

ENU 164/23

WPQ1

Required tools
Tools:






Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g., V.A.G 1331A - torque spanner, 6-50 Nm (4.5-37
ftlb.)
Suitable mounting stand for door, e.g., VAS 5238A - door mounting aid
Cordless or hand drill
Commercially available body brush (approx. 10 mm/ 0.39 in wide)
Commercial industrial vacuum cleaner
Required set:

Information
Procurement campaign tool
In order to be able to check and rework the door hinges (on body side), a special test pin and special drill
are required. These can be obtained in a tool set from the TKR Automotive GmbH online shop.
Only one tool set is provided for each affected PorscheeBay logo Center. Therefore, only one tool setmay be
ordered for each affected PorscheeBay logo Center.
The link for the online shop is:
https://www.tkr-connector.com
The set consists of two special drills and one test pin:
Please read the following information about processing
the campaign:

Apr 8, 2024
Page 2 of 16

If the tool set was ordered on account, the invoice
to TKR Automotive GmbH must be paid within the
14-day payment period.

In each PorscheeBay logo Center, the tool set must only be
invoiced once for the first vehicle during warranty
processing. Only the required materials and labor
time need to be invoiced in the campaign claim for
the remaining vehicles in the PorscheeBay logo Center.

Tool set

For warranty processing, the part number WPQ10000002 with the designation “tool set” can be
invoiced as an additional part in the warranty claim. Amount $50.61.

The shipping costs need to be invoiced once only for the first vehicle during warranty processing by
specifying part number WPQ10000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Only materials and labor time need to be invoiced in the
warranty claim for all other vehicles.

AfterSales

Service

Technical Information

164/23 ENU WPQ1

5

Preparatory work
Information
The procedure is shown as an example on the left side of the vehicle. The procedure on the right side is
identical.
1

Unscrew screw  Unscrewing screw on door
arrester -1- on door arrester  Unscrewing screw on
door arrester -2-.

Unscrewing screw on door arrester
2

Unscrew screws  Unscrewing screws on door
hinge -1- on door hinge  Unscrewing screws on
door hinge -2-.

Unscrewing screws on door hinge

AfterSales

Apr 8, 2024
Page 3 of 16

5

Service

Technical Information

ENU 164/23

WPQ1
3

Secure wing edge  Bonding wing edge and door
-1- and edging on door  Bonding wing edge and
door -2- in  Bonding wing edge and door -Marked
area- using fabric tape.

Information
Get another person to help during removal and installation.

Bonding wing edge and door
4

Lift door  Lifting door -1- in  Lifting door
-Arrow direction- until the door-side hinge halves
are extended, position it on VAS 5238A - door
mounting aids or suitable mounting stands and
secure it. Make sure that the wire harness for the
door is not overtightened.

Lifting door

Checking top door hinges (on body side)
Work Procedure: 1
2

Apr 8, 2024
Page 4 of 16

Insert the test pin into the bore of the door hinge (on body side) at the top.
Visually inspect the area between the test pin and the door hinge collar (on body side) at the top for
the air gap.

AfterSales

Service

Technical Information

164/23 ENU WPQ1

5

Checking top door hinges (on body side)
Assessment
( )

(✗)

Action

No air gap can be detected between
the test pin and the door hinge (body
side) collar at the top right and left side.

Continue with Step 3.

An air gap can be detected between the
test pin and the door hinge (body side)
collar at the top of one or both sides
of the vehicle.

Continue with  Technical Information
'Reworking door hinges (body side)'

[Scope 1 or 2]

One hinge:
[Scope 3 or 4]
Two hinges:
[Scope 5 or 6]

AfterSales

Apr 8, 2024
Page 5 of 16

5

Service

Technical Information

ENU 164/23

WPQ1
3

Position door  Positioning door -1-.
3.1

Loosen door  Positioning door -1- from
assembly aid.

3.2

Insert door  Positioning door -1- into
door hinges (body side)  Positioning door
-direction opposite to arrow-.

Positioning door
4

Install new screws  Securing door -1- and tighten
to Tightening torque 13 Nm (9.6 ftlb.).

Securing door
5

Install screw  Securing door arrester -1- and
tighten with Tightening torque 33 Nm (24.3 ftlb.).

Securing door arrester

Apr 8, 2024
Page 6 of 16

AfterSales

Service

Technical Information
6

164/23 ENU WPQ1

5

Remove the fabric tape and clean the door and wing
of adhesive residue.

Removing adhesive on edges

Reworking top door hinges (on body side)
WARNING
Risk of damage or injury from debris flying around during grinding, drilling and milling

Risk of eye injuries

Wear protective goggles.
WARNING

Toxic substances

Danger of poisoning or suffocation

Ventilate the work area well.

Never ingest or inhale.

Read specific information on the Hazard Sheet.

Wear personal protective gear.
WARNING

Highly flammable or explosive materials

Danger of fire or explosion

Avoid contact with hot parts or sources of ignition.

Use suction to remove ignitable vapors.

Attach warning sign in a clearly visible position.

AfterSales

Apr 8, 2024
Page 7 of 16

5

Service

Work
Procedure:

Technical Information

ENU 164/23

WPQ1

Information
Get another person to help for drilling work.
1

Re-drill top door hinge (on body side)  Reworking top door hinge (on body side) -1-.

Reworking top door hinge (on body side)

Apr 8, 2024
Page 8 of 16

1.1

Position vacuum cleaner tube  Reworking top door hinge (on body side) -2- below the door
hinge (on body side) at top  Reworking top door hinge (on body side) -1- and switch on the
vacuum cleaner.

1.2

Carefully insert special drill  Reworking top door hinge (on body side) -3- into the bore on
the door hinge (body side) at top  Reworking top door hinge (on body side) -4- and re-drill.
Repositioning the drill several times to remove chips.

1.3

Repeat the process until the taper of special drill  Reworking top door hinge (on body side)
-3- is correctly seated in top door hinge (on body side)  Reworking top door hinge (on body
side) -1-.

AfterSales

Service

Technical Information
2

164/23 ENU WPQ1

5

Visually inspect area between test pin  Checking top door hinges (on body side) -1- and the door
hinge collar (on body side) at top  Checking top door hinges (on body side) -2- for air gap 
Checking top door hinges (on body side) -Arrows- again.

Checking top door hinges (on body side)
Assessment

Action

( )

No air gap can be detected between
the test pin and the door hinge (body
side) collar at the top right and/or left
side.

Continue with Step 2.

(✗)

An air gap can be detected yet between
the test pin and the door hinge (body
side) collar at the top right and/or left
side.

12

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TSB/Document ID: No. 164-23

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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