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NHTSA ID Number: 10253900

Manufacturer Communication Number: No. 2410.1

TSB/Document Date: 2024-05-02


Summary

Instructions on advanced technical information on the surround view camera


Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

9

Surround View Camera Intermittent Operation
Vehicles Affected
Models

Model Year

Model Type

VIN Range

Vehicle-Specific Equipment

Taycan

As of 2020 up to 2024

Y1A, Y1B, Y1C

N/A

KA6

Revision History
Revision

Release Date

Changes

0

March 22, 2024

Original document

1

Apr 1, 2024

Update of Warranty Information

Condition
The customer complains of intermittent operation for one or multiple surround view cameras that appear blank with
a crossed-out camera icon for each failed camera.

Figure 1- Failure Modes

Technical Background
Any component failure of the surround view system can lead to a single or a combination of surround camera images
showing a blank screen within the PCM display.
The following fault codes may be present:

B200FFA – Surround View camera – internal fault

B127*04 – X camera faulty

AfterSales


B127*54 – X camera, calibration
C12**02 – X peripheral camera, video
wiring, Signal error
Apr 1, 2024
Page 1 of 9

Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

9

Service Information
The countermeasure at this time is to be treated on a two-visit basis. Repairs made must be accompanied by
supporting diagnostic work with objective evidence of the issue, e.g., pictures or videos. Refer to the steps below
for instructions.
First visit for this concern:
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system.
3.
Replace the components listed below:
a.
All four surround cameras
b.
Front & rear bumper harnesses
c.
Both front door harnesses (containing coax cable)
d.
Both side-view mirror harnesses
4.
Create a Post-VAL.
Second visit for this concern (This can only be carried out after verifying the first visit repair has been completed):
1.
Create a Pre-VAL.
2.
Verify the concern is isolated to the surround view system & ensure the previous repair has been performed
correctly.
3.
Perform the next repair:
a.
Replace zFAS control unit.
b.
Overlay new coax cables from ZFAS control unit to: (Part Numbers are from VWeBay logo/AudieBay logo)
Front bumper harness (Figure 3)
zFAS connector housing: 4L0_035_576
Bumper connector housing: 420_035_575_B
Rear bumper cable connection (Figure 5)
zFAS connector housing: 4L0_035_576_B
Bumper connector housing: 4L0_035_576_D
Both door harnesses (use 2x PorscheeBay logo PN: 9Y1_971_327_B & exchange connector housings)
zFAS connector housing (driver side): 4L0_035_576_D
zFAS connector housing (passenger side): 4L0_035_576_C
Recommended to remove doors for access to A-pillar connectors.

AfterSales

Apr 1, 2024
Page 2 of 9

Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

9

Recommended using VAS 6720 & Wire Insertion Tool Set (e.g. Snap-On - WINS1000R).

Figure 2 - Snap-On - WINS1000R
IMPORTANT: Ensure no material is removed from any grommet when piercing and do NOT drill any holes.
Avoid damaging wires by pointing insertion tool AWAY from wires while penetrating.
4.
5.

Verify operation of the surround view system after the repair has been completed.
Create a Post-VAL.

AfterSales

Apr 1, 2024
Page 3 of 9

Bulletin #: 2410.1

Advanced Technical Information

Figure 3 - Front Camera Connection Point
(Front Driver Wheel Well)

Part ID: 9102

9

Figure 4 - Rear Camera Connection Point
(Rear Driver Wheel Well)

Figure 5 - Door Harness Connection Point

Figure 6 - Door Harness Connector

AfterSales

Apr 1, 2024
Page 4 of 9

Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

9

Additional Information for coax cable overlays:
1.
Side camera overlays
a.
It is recommended to remove the door and grommet underneath the connector in Figure 7
to begin removal for overlay. To remove the connector from the cavity in Figure 8, it is also
recommended by moving the foam piece circled in Figure 9 to create space for the
connector to pass through.
b.
Incase of limited space to move the foam piece, The bracket holding BCM1 may be loos
ened and fastened picture in Figures 10 & 11. This can include removing the BCM1 and
OTA-FC for access.
2.
Front camera overlay
a.
It is recommended the overlay follows the same wiring harness pathing from the wheel
well, up near the frunk, to the firewall grommet.
b.
The point of entry designation is indicated by the green arrow in Figures 12 & 13. When
using the insertion tool, aim away from the wiring harness to prevent any damage to any
wires. Additionally, the pierced point should be aimed below the bracket of BCM1. It is
important to not remove any material from the grommet when piercing.
c.
After installing the cable, ensure the pierced point is properly sealed and watertight.
3.
Overlay paths
a.
When overlays are laid in, be sure to fasten the cables to the pre-existing harnesses in the
vehicle to prevent any damage.
b.
Recommended paths for the front and driver side camera overlays to the zFAS control unit
should follow the green line in Figure 14, while the rear camera overlay should follow the
red line in Figure 14.

AfterSales

Apr 1, 2024
Page 5 of 9

Bulletin #: 2410.1

Advanced Technical Information

Figure 7 Body Side Door Harness Connector

Part ID: 9102

Figure 8 Door Jam Internal Cavity

Figure 10 Front-End Body Control Unit

9

Figure 9 Entry Point into Cavity (Foam
Piece Circled)

Figure 11 Over-The-Air Function Controller

AfterSales

Apr 1, 2024
Page 6 of 9

Bulletin #: 2410.1

Advanced Technical Information

Figure 12 Firewall Entry Point for Overlay
(Under Wiper Motor)

Part ID: 9102

9

Figure 13 Firewall Exit Point for Overlay
(Between BMC1 & OTA-FC Below Bracket)

Figure 14 Overlay Cable Pathing (Red – Rear Camera / Green – Driver Side & Front Camera)

AfterSales

Apr 1, 2024
Page 7 of 9

Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

9

Warranty
For documentation and warranty invoicing, enter the working position and PCSS encryption specified below in the
warranty claim:
1st Workshop Visit:
APOS

Labor operation

03350050

On board diagnostics

03350053

On board diagnostics (Pre-VAL)

91691900

Front camera remove and reinstall

91671901

Side camera remove and reinstall (left)

91671902

Side camera remove and reinstall (right)

91435500

Reversing camera control unit replace

97151900

Wire harness front remove and reinstall

66791905

Rear-view mirror housing remove and reinstall (left)

66791906

Rear-view mirror housing remove and reinstall (right)

97321901

Door wire harness remove and reinstall (left)

97321902

Door wire harness remove and reinstall (right)

64451099*

Front window guides loosen and fasten (both)

97251900

Rear wire harness remove and reinstall

03350063

On board diagnostics (Post-VAL)

I No.

* 80 TU may be claimed for 64451099.
2nd Workshop Visit:
APOS

Labor operation

03350050

On board diagnostics

03350053

On board diagnostics (Pre-VAL)

97090906

Main wire harness loosen and fasten (rear luggage compartment)

70411901

Front floor covering remove and reinstall (left)

70410999**

Front floor covering loosen and fasten (right)

AfterSales

I No.

Apr 1, 2024
Page 8 of 9

Bulletin #: 2410.1

Advanced Technical Information

Part ID: 9102

APOS

Labor operation

91981900

Over-the-air control unit remove and reinstall

97840903

Fuse box loosen and fasten (left footwell)

97840904

Fuse box loosen and fasten (right footwell)

68151900

Glove compartment remove and reinstall

94491900

Front-end electronics control unit remove and reinstall

57511901

Door remove and reinstall (left)

57511902

Door remove and reinstall (right)

97091999***

Create and overlay new coaxial cables from zFAS control
unit to front & rear surround cameras

91025500

Assistance systems central control unit replace

03350063

On board diagnostics (Post-VAL)

9

I No.

** 50 TU may be claimed for 70410999.
*** Only actual time elapsed up to a maximum of 600 TU, verified by a separate identifiable time punch,
may be claimed for 97091999.

PCSS encryption:
Location (FES5)

91020

Assistance Systems

Damage type (SA4)

1613

No function occasionally

Search Items
J1, Taycan, RTV, surround camera, camera, reverse

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training courses. They are
written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

F18869
©2024 PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 1, 2024
Page 9 of 9

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TSB/Document ID: No. 2410.1

Replacement Service Bulletin Number:

MFR Communication Date: 2024-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY

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