NHTSA ID Number: 10253788
Manufacturer Communication Number: 36916.1.0
TSB/Document Date: 2024-05-01
Summary
This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
VCM Backup Battery Replacement with VCM-U105000
TJ 36916.1.0
Issuer (Dept.)
Issue Date
Status Date
4/15/24
4/17/24
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
3970
Function Description
Page
Mobile data services
Page 1 of 2
DESCRIPTION:
If the customer is experiencing a DIM message stating “Volvo on Call Service Required”, and the
VCM-U105000 is set in the VCM, please follow the advice under Service.
VCM = Vehicle Communication Module
DIM = Driver Information Module
BUB = Backup Battery in VCM
SP = Software Product
CSC Customer Symptom Codes
Code
Description
JG
Volvo On Call/Other Volvo On Call problems
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
VCM
U105000
Permanent
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2019-2022
-
201835-202221
225
2019-2022
-
201817-202221
227
2019-2022
-
201846-202221
234
2017-2017
-
201617-201709
235
2017-2021
-
201620-202121
236
2017-2021
-
201646-202121
238
2018-2021
-
201710-202121
246
2018-2021
-
201717-202121
256
2016-2022
-
201505-202221
536
2018-2024
-
201746-202220
Technical Journal 36916.1.0
SERVICE:
Replace the VCM Backup Battery and download the relevant SP listed below:
SPA = 32398268
CMA = 32301733
These SP’s will need to be manually ordered and are free of charge.
Please note: You might get a pop up that states this is not a valid SP. Just click YES, to continue.
VST Operation Number
VST Operation Number
Description
39750-2
Vehicle Connectivity Module (VCM) remove-install/replace
39751-3
Back-up battery, (VCM) Replace
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support needed”, use function group 3970.
Page 2 of 2
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TSB/Document ID: 36916.1.0
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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