NHTSA ID Number: 10253690
Manufacturer Communication Number: BS5463ER1
TSB/Document Date: 2024-04-30
Summary
Failure of camera bracket will cause the camera to swing while bus is in motion.
SERVICE BULLETIN
BS5463ER1
REFERENCE:
Nova Bus
Manuals
APPLICATION DEADLINE:2025FE20
SECTION:
17: Radios and accessories
CLAIM REFERENCE NUMBER: WB-5463
RS NO:
MQR 7621-2237
EFFECTIVE IN PROD.:
NA
SUBJECT:
Front camera bracket breaking.
Failure of camera bracket will cause the camera to swing while bus is in motion.
JUSTIFICATION:
LEVEL
1
DIRECT CHARGES
DESCRIPTION
Install the new design bracket whole assembly.
–
2
TIME
LABOUR
MATERIAL
1h
–
–
–
MATERIAL REQUIRED PER VEHICLE
PART NO
REV.
1
N108657
–
Bracket, MVC-9100-FF-BRKT, Base, 4 Slots
4
N16729
X
Screw M6X35 R/C CR B633 Type VI
4
N44689
A
Washer Lockheli M6 SSA4
4
N17565
X
Washer flat OVS M6 SS DIN9021
4
N16914
X
Rivnut M6 CYL YP OP GR0.5-3.0
–
–
A
Threadlocker loctite 243
(50 ml Bottle)
QTY
DESCRIPTION
LEVEL 1
LEVEL 2
–
–
SHOP SUPPLY
2 ml
N97665
Materials will be available within 49 days once your order has been placed.
To order, please contact novabus.parts@volvo.com
Or by phone for CANADA 1-800-771-6682, for USA 1-877-999-8808
Specify document number, quantity of parts required and shipping address.
DISPOSAL OF PARTS
REMOVED PARTS ARE:
DISCARDED
*
RETAINED
Yes
–
* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.
REVISION HISTORY
REV.
DATE
NR
2023DE13
Initial release (FT5463 superseded by BS5463)
Devanand
R1
2024AL10
Loctite added in step 1.17 & 1.21
Devanand
APPROVED BY:
NQF772004 VERSION 3
CHANGE DESCRIPTION
Eric Charest
Signature numérique de Eric
Charest
Date : 2024.04.12 14:34:50 04'00'
WRITTEN BY
PAGE 1 OF 10
SERVICE BULLETIN
CLIENT
ORDER
New York City Transit - NYCT
ROAD NUMBER
BS5463ER1
VIN (2NVY/4RKY...)
QTY
FROM
TO
FROM
TO
L958
5439
5442
S92J9G9775533
S92J9G9775631
New York City Transit - NYCT
L959
5443
5443
S92J0H9776118
S92J0H9776118
1
New York City Transit - NYCT
LA23
5485
5530
S92J5J9776380
S92J6J9776517
46
New York City Transit - NYCT
LB59
5444
5484
S92J7H9776195
S92J6H9776379
41
4
PAGE 2 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
BS5463ER1
Tools Required:
•
3/16” Allen wrench
•
Flathead screwdriver
•
Drill bit Ø9mm
•
Rivnut tool
•
Torque stripe marker
WARNING
FOLLOW YOUR INTERNAL SAFETY PROCEDURES.
PROCEDURE
1.1.
1.2.
1.3.
1.4.
Park the vehicle on an even surface with the transmission on neutral.
Apply the parking brake and set the master control switch to the stop position.
Set the battery disconnect switch in the battery compartment to the off position.
Locate the front camera under the front destination sign.
Figure 1 - Location of Front Camera
PAGE 3 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.5.
BS5463ER1
Ensure that the NVR is powered down.
Figure 2 - NVR Front Panel
1.6.
Remove the two Philips screws that secure the N108657 bracket assembly to the mounting surface.
Screws
Figure 3 - Removal of Screws from Bracket Assembly
1.7.
1.8.
Check the condition of the rivnuts that are already installed. If the existing rivnuts need to be replaced use
the new rivnuts.
To remove, either drill out the old rivnut or if loose it may pull out under slight pressure.
PAGE 4 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.9.
1.10.
BS5463ER1
Gently pull the assembly downwards to expose the connections on the end of the camera pigtail.
Fully disconnect the camera from the camera harness (Ethernet cable). If the Standard Definition Analog Out
feature on the camera is being used, disconnect the corresponding BNC connector.
BNC Connector
Molex
Connector
Ethernet
Connector
Figure 4 - Removal of Camera
1.11.
Remove the old Top Bracket "C" from the upper panel.
1.12.
Temporarily place the New Top Bracket “C” at the same place where old bracket removed.
Bracket
mounting
location
Figure 5 - Bracket Mounting Location and New Top Bracket
PAGE 5 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.13.
BS5463ER1
Use the center of the slots on the bracket’s base to mark the four holes required to accommodate the screws
or rivnuts. Drill the holes at Ø9mm and install the rivnuts.
Figure 6 - Marking Four Holes on the Bracket's Base
1.14.
Install the new rivnut using a rivnut installation tool.
NOTE
Make sure that the rivnut does not spin when a torque is applied.
Figure 7 - Rivnut Tool
PAGE 6 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.15.
BS5463ER1
Use a 3/16” Allen wrench to remove the four 1/4" -20 Thread Size, 1/2" Long Alloy Steel Socket Head Screws
that secure the Top Bracket “C” to the “B” FF Bracket Body.
Top Bracket "C"
Screws
Bracket Body "B"
Figure 8 - Removal of Headscrews
1.16.
Install the new Top Bracket “C” under the front destination sign.
Figure 9 - Installation of New Top Bracket
PAGE 7 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.17.
BS5463ER1
Apply Threadlocker loctite 243 N97665, reinsert the 1/4" -20 Thread Size, 1/2" Long Alloy Steel Socket Head
Screws. Apply a torque value of 85 in-lbs.
Head screws
Torque 85 in-lbs
Figure 10 - Reinstallation of Headscrews
1.18.
1.19.
1.20.
Route the camera pigtail through the hole of the New Top Bracket “C”.
Connect the camera to the camera harness (Ethernet cable). If the Standard Definition Analog Out on the
camera is being used connect the corresponding BNC connector.
Secure the updated N108657 bracket assembly to the mounting surface using four screws. Apply a torque
value of 85 in-lbs.
NOTE
Clamp load not to exceed 1000 lbs
Torque 85 in-lbs
Figure 11 - Installation Torque
PAGE 8 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
1.21.
BS5463ER1
Place a washer N17565 on each bracket set screw N16729, apply threadlocker loctite 243 N97665 and thread
the screws into the inner slide bracket “B”, Tighten the screws. Apply a torque value of 85 in-lbs.
Set Screw
Torque 85 in-lbs
Figure 12 - Installation of Set Screw and Washer
1.22.
Apply power to the NVR and verify that a video stream can be seen. Make final adjustments to the N108657
bracket assembly as necessary.
FRONT CAMERA BRACKET TORQUE STRIPE:
1.23.
Make sure the part is properly secure.
1.24.
1.25.
1.26.
Clean the area the product will be applied to.
Apply the ink to the area so that the two or more adjoining parts are all connected by the applied ink.
Allow the ink to dry. Ambient temperature is fine, the drying process can be speed up by applying warm air.
1.27.
Upon future inspection, if the torque stripe is broken, the parts have loosened or have been tampered with.
PAGE 9 OF 10
NQF772004 VERSION 3
SERVICE BULLETIN
BS5463ER1
Figure 13 - Torque Stripe
1.28.
The vehicle may return in service.❖
PAGE 10 OF 10
NQF772004 VERSION 3
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TSB/Document ID: BS5463ER1
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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