NHTSA ID Number: 10253674
Manufacturer Communication Number: OwnersG
TSB/Document Date: 2024-04-29
Summary
Tesla
does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2021-2024 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Voltage
100-240 volt AC single-phase
Maximum Current
32A maximum; controlled by the appropriate adapter
Grid Frequency
50 or 60 Hz
Cable Length
20 ft (6 m) with adapter installed
Mobile Connector Controller Dimensions
Height: 7.1 in (179.8 mm)
Width: 3.2 in (81.7 mm)
Depth: 1.9 in (47.3 mm)
Weight
5.2 lbs (2.4 kg)
Operating Temperature
-22°F to +122°F (-30°C to +50°C)
Enclosure Type
4X
Ventilation
Not Required
Charging Time
Charging times vary based on the voltage and current available from the power outlet, subject to various conditions.
Charge time also depends on ambient temperature and the vehicle’s Battery temperature. If the Battery is not within
the optimal temperature range for charging, the vehicle heats or cools the Battery before or during charging.
To estimate the total time it takes to recharge the Battery in hours (from near empty to near 100%), divide the
battery size (kWh) by power (kW). Note that different adapters provide different current and power outputs.
If you are charging a Tesla, you can also touch the Charging icon to review the charging status information; it
displays the time remaining until fully charged at the currently selected charge level.
For more information on how long it takes to charge your Tesla vehicle, go to www.tesla.com.
Charging Rate Reference
Adapter
Current
Power at 120 Volts
5-20
16A
1.7 kW
5-15
12A
1.3 kW
Adapter
Current
Power at 240 Volts
14-50, 6-50
32A
7.6 kW
14-30, 10-30
24A
5.7 kW
6-20
16A
3.8 kW
387
Mobile Connector
Adapter
Current
Power at 240 Volts
6-15
12A
2.8 kW
Adapters
The Mobile Connector includes two adapters: one for a standard 120 volt household outlet and a second adapter for
a 240 volt outlet. For faster charging, use a 240 volt outlet. Consult an electrician to install a 240 volt outlet where
you plan to park your Tesla vehicle.
NOTE: Depending on date of manufacture, your Mobile Connector may not include the NEMA 14-50 adapter.
However, one can be purchased from Tesla.
NEMA 5-15 Adapter
NEMA 14-50 Adapter
To purchase adapters, go to www.tesla.com.
Removing the Adapter
To remove an adapter, firmly grasp the adapter and pull it from its socket.
Attaching the Adapter
To attach an adapter, line up the adapter with the controller of the Mobile Connector and push it into the socket until
it snaps into place.
NOTE: The Mobile Connector automatically detects the attached adapter and sets the appropriate current draw.
388
Mobile Connector
How to Charge
Plugging In
CAUTION: Always inspect the Mobile Connector and adapter for damage prior to each use.
NOTE: Illustrations are provided for conceptual understanding only. Your specific vehicle and mobile connector may
appear slightly different.
NOTE: If you are charging a Tesla vehicle, find more information about how to charge your vehicle (how to adjust
charge settings, view charging status, etc.) in the Charging Instructions topic in the Owner's Manual. To display the
Owner's Manual on your vehicle’s touchscreen, touch the app launcher and select the Manual app.
1. Ensure that the Mobile Connector’s adapter matches the outlet you want to use.
2. Plug the Mobile Connector’s adapter into the power outlet. The adapter should be inserted completely into the
power outlet.
3. Open the charge port door. If you are charging a Tesla vehicle, press the button on the top of the Mobile
Connector handle with your vehicle unlocked and in Park to open the charge port door.
NOTE: If you are charging a Tesla vehicle, your vehicle is unlocked when the key is nearby and automatic
unlocking is enabled. You can also open the charge port door using any of these methods:
◦ Display the charging screen on your vehicle's touchscreen and touch Open Charge Port.
◦ On the key fob (if equipped), hold down the rear trunk button for 1-2 seconds.
◦ Press the charge port door when the vehicle is unlocked.
◦ Use a voice command (you can also use a voice command to close the charge port door, and to start or stop
charging).
389
Mobile Connector
4. Plug the Mobile Connector handle into your vehicle's charge port.
5. When you plug the Mobile Connector into a Tesla vehicle, the charge port indicator light pulses green during
charging, and the vehicle displays charging information. The display turns off after you close all doors, and the
charge port indicator light stops pulsing shortly after you lock the vehicle.
Unplugging
When charging is complete on a Tesla vehicle, the charge port indicator light stops pulsing and turns solid green.
1. With the vehicle unlocked, press and hold the button on the Mobile Connector handle, wait for the charge port
indicator light to turn white, and then pull the Mobile Connector out of the charge port.
NOTE: To prevent unauthorized unplugging of the charge cable, the vehicle must be unlocked or able to
recognize a key nearby before you can disconnect the charge cable.
NOTE: When the latch in the charge port retracts, the Mobile Connector stops supplying power and you can
safely unplug it from the vehicle.
2. The charge port door automatically closes after you remove the charge cable from a Tesla vehicle.
NOTE: If your vehicle is not equipped with a motorized charge port door, you may need to push the charge port
door closed.
Tesla recommends leaving the Mobile Connector plugged into the wall outlet to reduce wear and tear from dayto-day use. If you do not plan to use the Mobile Connector for a while (such as when you leave for vacation),
unplug it and store it in an appropriate location.
Troubleshooting
Gen 2 Mobile Connector Status Lights
When charging is in progress and conditions are normal, the Tesla logo lights illuminate sequentially and the red light
is off. Identify problems by paying attention to these lights.
390
Mobile Connector
In some cases, you may need to reset the device by unplugging the Mobile Connector from the vehicle or from the
power outlet.
Green Lights Red Light
What it means
What to do
All on for 1
second
Off
Start-up sequence.
Nothing. The Mobile Connector is starting up.
All on
Off
Power on. Mobile Connector
is powered and standing by,
but not charging.
Make sure the Mobile Connector is plugged into the
vehicle.
Streaming
Off
Charging is in progress.
Nothing. The Mobile Connector is successfully charging.
Streaming
1 flash
Charging current is reduced
due to high temperature
detected in the vehicle
connector.
Unplug the Mobile Connector from the vehicle, and then
plug it back in. Consider charging in a cooler area, such as
indoors or in the shade. If the error persists, contact your
closest Service Center.
Streaming
2 flashes
Charging current is reduced
due to high temperature
detected in the input plug
that connects to the Mobile
Connector controller.
Unplug the Mobile Connector from both the vehicle and
the wall. Ensure that the adapter is fully inserted, plug the
Mobile Connector into the wall, and then plug it into the
vehicle. If the error persists, contact your closest Service
Center.
Streaming
3 flashes
Charging current is reduced
due to high temperature
detected in the Mobile
Connector controller.
Unplug the Mobile Connector from the vehicle, and then
plug it back in. Consider charging in a cooler area, such as
indoors or in the shade. If the error persists, contact your
closest Service Center.
Streaming
4 flashes
Charging current is reduced
due to high temperature
detected in the wall plug.
Make sure the power outlet is suitable for charging and
that the plug is seated correctly. Consider connecting to a
different outlet. If uncertain, ask your electrician.
Streaming
5 flashes
Charging current is reduced
due to a detected fault in
the adapter.
Make sure the Mobile Connector’s adapter is attached
properly.
Off
1 flash
Ground fault. Electrical
current is leaking through a
potentially unsafe path.
Unplug the Mobile Connector from the vehicle and then
plug it back in. Try a different outlet. If the error persists,
contact your closest Service Center.
Off
2 flashes
Ground loss. The Mobile
Connector detects a loss of
ground.
Make sure the power outlet is properly grounded.
Consider connecting to a different outlet. If uncertain, ask
your electrician.
Off
3 flashes
Relay/contactor fault.
Unplug the Mobile Connector from the vehicle and then
plug it back in. Try a different outlet. If the error persists,
contact your closest Service Center.
Off
4 flashes
Over- or under-voltage
protection.
Make sure the power outlet is suitable for charging and
that the plug is seated correctly. Consider connecting to a
different outlet. If uncertain, ask your electrician.
391
Mobile Connector
Green Lights Red Light
What it means
What to do
Off
5 flashes
Adapter fault.
Make sure the Mobile Connector’s adapter is attached
properly.
Off
6 flashes
Pilot fault. The pilot level is
incorrect.
Unplug the Mobile Connector from the vehicle and then
plug it back in. Try a different outlet. If the error persists,
contact your closest Service Center.
Off
7 flashes
Software error or mismatch.
Update the vehicle's software, if available. If an update is
not available, contact your closest Service Center.
Off
On
Self check failed.
Unplug the Mobile Connector from the vehicle then plug it
back in. If the error persists, unplug the Mobile Connector
from both the vehicle and the power outlet, then plug it
back in.
All on
1 flash
Thermal fault.
Consider charging in a cooler area, such as indoors or in
the shade. If the error persists, contact your closest
Service Center.
All on
5 flashes
Adapter fault. Charging
current is limited to 8A.
Unplug the Mobile Connector from the vehicle. Plug the
Mobile Connector back into the vehicle. If the error
persists, unplug the Mobile Connector from both the
vehicle and the power outlet, then plug it back in.
Off
Off
Power lost.
Unplug the Mobile Connector and check that the power
outlet has power.
Questions?
For 24/7 technical support: 1-877-79TESLA (1-877-798-3752)
392
Declarations of Conformity
Certification Conformity
FCC and ISED Certification
Component
B-Pillar Endpoint
(manufactured prior to
2022)
Manufacturer Model
Tesla
1509518D
Operating
Frequency (MHz)
FCC ID
IC ID
13.56
2AEIM-1509518D
20098-1509518D
2AEIM-1783148Y
20098-1783148Y
2400-2483.5
B-Pillar Endpoint
(manufactured from
approx. 2022+)
Center Console
1783148Y
13.56
2400-2483.5
1089774
13.56
2AEIM-1089774
20098-1089774
2400-2483.5
Rear Endpoint
Key fob
1509516
2400-2483.5
20098-1509516
2AEIM-1133148
20098-1133148
1133148
1472547G 2400-2483.5
2AEIM-1472547G
20098-1472547G
Radar (if equipped)
ARS 4-B
76000-77000
OAYARS4B
4135A-ARS4B
In-Cabin Radar* (if
equipped)
1616631
60000-64000
2AEIM-1616631
20098-1616631
Homelink (if equipped)
Gentex
ADHL5C
286-440MHz
NZLADHL5C
4112A-ADHL5C
Car PC
YZP-RBHP-B216C
RBHP-B216C
RI7LE940B6NA
5131A-LE940B6NA
XMR2020AG525RGL
YZP-ATC5CPC001
10224A-2020AG525R
7414C-ATC5CPC001
XMR2020AG525RGL
XMR202201AF51Y
10224A-2020AG525R
10224A-202201AF51Y
Manufactured approx.
2019-2022
Car PC Manufactured
approx. January–July
2022
Car PC
Manufactured approx.
August 2022+
Wireless Charger
2400-2483.5
2AEIM-1509516
1506277
1960100
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TSB/Document ID: OwnersG
Replacement Service Bulletin Number:
MFR Communication Date: 2024-04-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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